Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 star property

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February 2025
March 2025

Photo gallery for Wingate by Wyndham Anchorage Downtown/Ship Creek

Front of property
Indoor pool
Down comforters, pillowtop beds, desk, laptop workspace
Front of property
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
111 W Ship Creek Ave, Anchorage, AK, 99501
  • Anchorage 5th Avenue Mall
    ‪12 min walk‬
  • The Rooftop
    ‪12 min walk‬
  • Anchorage Historic City Hall
    ‪12 min walk‬
  • Anchorage, AK (MRI-Merrill Field)
    ‪6 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Wingate by Wyndham Anchorage Downtown/Ship Creek

Hotel in Downtown Anchorage
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite. Housekeeping is available on request.
Wingate by Wyndham Anchorage Downtown/Ship Creek offers 100 accommodations with fireplaces and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wingate by Wyndham Anchorage Downtown/Ship Creek features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and coworking spaces. A complimentary breakfast is offered each morning. An area shuttle within 6 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. Onsite uncovered self parking is complimentary.

Wingate by Wyndham Anchorage Downtown/Ship Creek has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 6 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Dock
  • In the mountains
  • On a river
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Downtown Ship Creek
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel
Wingate by Wyndham Anchorage Downtown/Ship Creek Anchorage
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel Anchorage

Wingate by Wyndham Anchorage Downtown/Ship Creek Reviews

Reviews

6.8
Rating 10 - Excellent. 384 out of 1260 reviews" "
Rating 8 - Good. 266 out of 1260 reviews" "
Rating 6 - Okay. 230 out of 1260 reviews" "
Rating 4 - Poor. 188 out of 1260 reviews" "
Rating 2 - Terrible. 192 out of 1260 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Molly

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend that anyone stay at this location. The staff we interacted with was nice but the rooms were very unsanitary. The bedding had hairs and smudges on the pillows which leads me to think the bedding wasn’t changed over…The toilets and floor around them hadn’t been cleaned at all, and there were crumbs around the bed in one of our rooms… I don’t usually leave negative reviews but in this instance I would like to save someone the frustration of having to experience what we did during our stay. We were traveling with a large group who reported similar conditions in their rooms so hygiene seems to be an issue across the board. Until upper management sets new standards for cleanliness I would suggest staying somewhere else.
Stayed 2 nights in Nov 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and room
Stayed 1 night in Oct 2024

6/10 Okay

Donelle

Liked: Staff & service, room comfort
Older Hotel but Great Location
The location is perfect and provided an excellent walking trail along the river. The hotel is run down and our room had lots of cosmetic issues, like holes in the walls, water damage on the ceiling, fixtures didn't work. The was a nasty odor due to the age of the furniture and carpet. The bed sagged and was not terribly comfortable. Overall, the property needs some TLC.
Stayed 3 nights in Jul 2024

6/10 Okay

Larry and Charlene

Traveled with partner
It seems this hotel is being used for a half way house. Pretty rough neighbors. Love the location and view, just needs renovating. Breakfast was good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pool hours and the fitness hours it was great my kids loved the pool.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice and quiet stay.
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice stay in a dated facility. Work is underway, pool is a nice amenity. No on-site restaurant or bar, other than complimentary breakfast which was good. Friendly service, great rate.
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we got to the property, there were 2 people ahead of us. There was only one person working. It took well over half an hour to get through check in. When we went up to our room, my son opened the door, only to find someone else was already in the room. Luckily he was only watching tv. We were told that they were upgrading us to a suite for our trouble- which is what I had already booked. I am so thankful that we were upgraded, because I can’t imaging much worse than this. The bathroom was in a corner, which made the door not able to open all the way, it also was not able to close all the way. The bed was so old and broken down that if you ventured too far from the middle, you would roll off the edge. Few of the lights/plug ins worked. And one outlet was even hanging out of the wall by the it’s wires. The heating/air was not adjustable. The pool and workout room had a very strong mold/mildew smell masked by air freshener. The only positive to the stay is that there was bacon for breakfast. Bottom line, we will never stay at this hotel again.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Older but clean and tidy.
The room wqs clean, staff friendly. Room was a bit dated but for the price definitely worth it.
Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Traveled with family and small children, Traveled with group, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
The property is diminishing…I stayed here for the first time in 2014 and immediately loved it bc of the proximity to the creek… but here we are.. I can no longer say I love staying here for the view of the creek from my room which I asked for, but didn’t get, and I know the hotel wasn’t full, but that’s fine has nothing to do with my review. I got a call in the morning basically accusing my family of causing a plumbing issue bc it was leaking downstairs, even though we just showered. The breakfast was abysmal, I have no better words for that… when we asked for more towels, we only had 2, I have 3 children which were included in my reservation, they had none to give us… They gave us hand towels to dry off with. That is unacceptable. For a positive, the night staff ladies when we checked in were amazing.. I just think the owners need to sink some of the profits into this hotel and stop being cheap. We are by no means a “bougie” family, and I don’t like leaving negative reviews, but I don’t like seeing my favorite hotel going to the wayside.
Stayed 1 night in Oct 2024

6/10 Okay

Lake

Traveled with family
Room 127 October 17-23, 2024: Free breakfast adequate. Had to continually bug housekeeping staff for fresh towels. We set our own trash out in hall each morning it was picked up promptly. Housekeeping never entered the room in 5 days, six nights. Room decor was "tired", some things need fixing. Parking tight at night, lot always full. Reasonably quiet, Room was comfortable and accessible on first floor, good for us elders. I'd give the place a "C". Reasonable value for the cost per night.
Stayed 6 nights in Oct 2024

2/10 Terrible

Edward Trefon

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
All staff needs customer service training. Seems like some sort of dealing going on, needs investigating.
Stayed 5 nights in Oct 2024

8/10 Good

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
allgud
Stayed 2 nights in Oct 2024

4/10 Poor

Roberta

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short stay
Stayed 1 night in Oct 2024

4/10 Poor

Maybe

Business traveler
Disliked: Amenities, property conditions & facilities
Waited for over an hour for the shuttle at the airport and finally decided to take a taxi. Upon arrival the hotel had not heat on so I had to ask for a space heater
Stayed 2 nights in Oct 2024

6/10 Okay

Jackson

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Angela

Traveled with family
Dirty. Tub was broken down and jets had black mold in them. Nasty place
Stayed 1 night in Oct 2024

6/10 Okay

kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed there twice recently. First room, the shower pressure was very low, and if I turned the shower head higher, it would not stay in position and it would start to leak badly. Could not figure out how to work the A/C and had to unplug it. Train noise in the middle of the night, but just once. Second stay, on second floor, lots of noise from the people above us. Floor in the bathroom had several cracked tiles, but the shower worked well.
Stayed 4 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Spacious room
We stayed in a kitchen room it had a kitchen, table & chairs, living room, bed and bath. Breakfast was good and parking was easy
Stayed 4 nights in Oct 2024

10/10 Excellent

Celia Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald B.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pet friendly and hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Phillip

Business traveler
Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Jordan

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024