2/10 Terrible
wanda
Sep 27, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I used to think of Hilton as a top hotel. I do not think that as a long time Hilton member Dimond member now I have never felt such disrespect. The room was old and smell like smoke. They were re-doing the front of the hotel so no sleep And the homeless people so bad that they actually look in the Hotel restaurant window at you while you’re eating no protection from this parking from this hotel with two blocks down and you parked yourself no valet offered no room service offered, and the staff was rude. It’s all get out. I was told that I would not get my points because I booked on Expedia even though I’m a Dimond member, I requested extra towels and soap never came again the room the carpet smelled the bathroom was old and no temperature on the water over all the worst hotel ever Please don’t stay here I will never again.
wanda
Stayed 3 nights in Sep 2025































