Hilton Garden Inn Anchorage

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Anchorage

Pool
Lobby
Snack bar
Standard Two Queen Beds Mountain View | Premium bedding, in-room safe, individually furnished, desk
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Pet friendly

Explore the area

Map
4555 Union Square Drive, Anchorage, AK, 99503
  • University of Alaska - Anchorage
    3 min drive
  • Red Robin Gourmet Burgers
    6 min walk
  • Anchorage Alaska Railroad Depot
    15 min drive
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    8 min drive

Room options

Two Queen Beds, Accessible

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard One King Bed Mountain View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard One King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Two Queen Beds Mountain View

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Roll In Shower

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Anchorage

3-star hotel in Midtown Anchorage
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center.
Hilton Garden Inn Anchorage offers 125 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anchorage hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Hilton Garden Inn Anchorage is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Garden Grille & Bar - This bar specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
The Garden Grille & Bar - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 15 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 15 for adults, and USD 5 to 8 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Anchorage Hilton Garden Inn
Hilton Garden Inn Anchorage
Hilton Garden Inn Hotel Anchorage
Hilton Garden Inn Anchorage Hotel
Hilton Garden Inn Anchorage Hotel Anchorage
Hilton Anchorage Anchorage
Hilton Garden Inn Anchorage Hotel
Hilton Garden Inn Anchorage Anchorage
Hilton Garden Inn Anchorage Hotel Anchorage

Hilton Garden Inn Anchorage Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 324 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 177 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 131 out of 1001 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very accommodating when I had to stay extended days due to flight cancellations.
Stayed 1 night in Aug 2024

2/10 Terrible

Fasil

Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Vernon Lynwood

just ok
Stayed 3 nights in Aug 2024

2/10 Terrible

Joe

Traveled with family
Disliked: Amenities
Well the service was not good. Night deck lady was sketchy. We had to change our room because the window lock was removed and there was signs of people crawling into the room from the roof. We were robbed out of our vehicle directly in front of the hotel. Then told by the lady there are only cameras on other locations of the building. This hotel is not staffed well at all
Stayed 1 night in Sep 2024

6/10 Okay

Deisy

Stayed 1 night in Aug 2024

6/10 Okay

Tim

Business traveler
Liked: Cleanliness, staff & service
Location is great - restaurants nearby, lots of parking. AC di not work, shower did not drain so flooded bathroom floor. I reported these to front desk during stay and at checkout. Not a major gripe - just giving you honest feedback.
Stayed 2 nights in Aug 2024

4/10 Poor

Tonya

Traveled with partner
Disliked: Staff & service, amenities
The property looks great from the outside. Got keys for our room to find out the AC didn't work & we didn't get the mountain view we paid for. Back to the front desk to find out that we were stuck with our room, so off to the pool to cool off. Pool was closed for construction. We spent good money on a summer get away! No AC, no mountain view, no pool or hot tub, blood or feces on our office chair & no call back from the location manager. Zero help from hotel staff, all we ever heard was we need to talk with the manager. For some reason the manager mysteriously was never around the hotel to address our issue or concerns. I truly would've picked somewhere else if it wasn't falsely advertised.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hans

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efgicient and helpful dervice
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and friendly. The rooms were clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Surry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

6/10 Okay

Charles

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The swimming pool was not available due to upgrades or repairs, which was not made obvious until we arrived at the hotel. The was breakfast “available” but not provided. Many of the carpets in the hallways were dirty and stained. It wasn’t terrible, but not what I was expecting.
Stayed 2 nights in Aug 2024

8/10 Good

Robbie

Liked: Staff & service
Disliked: Property conditions & facilities
It was not up to the standard I expected from Hilton Garden Inn, especially for the high cost of the room. It was shabby and in need of repairs. The mattress was very cheap and I could feel each individual spring.
Stayed 1 night in Aug 2024

4/10 Poor

Kara

Traveled with family
Disliked: Staff & service, property conditions & facilities
The room smelled of vomit. Shuttle not available to take us to the airport. Pool not in service. Rude staff at front desk. No coffee available in the morning. Would not stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Traveled with family
Disliked: Staff & service, property conditions & facilities
This place is a literal joke! I arrived early morning Saturday-4:00 am, the night desk lady was a power ridden delight 🙄. I was confused with their method of billing because I had booked my stay starting midnight Friday. Being my first time to Anchorage, traveling with my child, I did my best to be prepared & with my plane arriving early in the morning hours of Saturday, I wanted assurance that we would have a place to sleep. apparently it doesn’t matter when you physically check in, you are charged full for a night not occuping said room. I had the audacity to ask if I was being charged full price for Friday night, with me technically checking in Saturday morning. she replied with a large amount of attitude that I entered Friday night as my arrival. Every other place I have stayed at & arriving in the early hours would be charged half price. Not the case here. I mentioned I had been traveling for quite sometime that day and I was not going to argue nor did I appreciate her attitude towards me. To my surprise, she proceeds to argue with me about not giving me attitude, then threatening with if my tone didn’t change with her, she would to ask me to leave! mind you I had already paid for my stay in advance, and would not be refunded. that’s beyond wild! I arrive to my room, to find the heater & the television in non working condition, outdated smelly, possible bed bug infestation, resembling a room at motel 6, that is half the price. Requested Refund, manager denied..
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Rock

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was unusable, carpets stained, one elevator broken, they offered to use the pool/spa at another hotel next door and the spa was broken/ no heat, so waste of time. I will be writing a letter to the company office about our stay
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Hungry visitor
On the fourth day ion our stay, the staff came in to clean the room and took all of our food. We had snacks in a grocery bag and water in the fridge and both ere gone when we returned to our room,
Stayed 1 night in Jul 2024

6/10 Okay

Cheryl

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disappointed stay
I believe the staff stole food from our room. They came in to clean and when we returned, the bag of snacks was gone.
Stayed 1 night in Jul 2024

6/10 Okay

Lynnae

Business traveler, Traveled with family
Overall, it was an ok experience, but nothing great. The light switches were dirty, especially in the bathroom. We were unable to check in on the app or get a digital key for some reason, which was super annoying. No one was at the front desk when we arrived and we had to wait for someone to check us in. Elevator was extremely slow getting to the 3rd floor. This was my first time staying at a Hilton hotel and I was expecting it to be posh. Paris would never stay at this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Alissa

Stayed 1 night in Jul 2024