*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Family & Wellness Hotel Serena features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
This family-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.
Family & Wellness Hotel Serena is a smoke-free property.
- Library
- Picnic area
- Daily
- Number of indoor pools - 1
- Number of spa tubs - 1
- Ski passes available
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Free breakfast
- Spa treatment room(s)
- Turkish bath/Hammam
- Tours/ticket assistance
- Electric car charging station
- Free self parking
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Terrace
- Luggage storage
- Free continental breakfast
- Number of restaurants - 1
- Concierge services
- Laundry facilities
- Total number of rooms - 29
- Arcade/game room
- Garden
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Laundry facilities
- Playground on site
- Refrigerator
Room Amenities
Family & Wellness Hotel Serena offers 29 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Refrigerator
- Minibar
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- Soundproofed rooms
- Bidet
- Slippers
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Electric kettle
- Towels provided
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Accessible bathroom (in select rooms)
- In-room accessibility (in select rooms)
Nearby Activities
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Check-in
Check-in time ends at 8 PM
Minimum check-in age is: 18
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
Electrostatic spray is used for disinfection
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Online penalty collection
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
Hotel Names
- Serena Andalo
- Serena Hotel Andalo
- Family Wellness Hotel Serena Andalo
- Family Wellness Hotel Serena
- Family Wellness Serena Andalo
- Family Wellness Serena
- Family & Wellness Serena
- Family & Wellness Hotel Serena Hotel
- Family & Wellness Hotel Serena Andalo
- Family & Wellness Hotel Serena Hotel Andalo
Hotel Reviews
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