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Family & Wellness Hotel Serena

4.0 star property

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Photo gallery for Family & Wellness Hotel Serena

Junior Room | Minibar, desk, soundproofing, free WiFi
Reception
Exterior
Suite | Minibar, desk, soundproofing, free WiFi
Indoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast included
  • Air conditioning
  • Room service

Explore the area

Map
Via Crosare 15, Andalo, TN, 38010
  • Scuola Italiana Sci Dolomiti di Brenta
    ‪4 min walk‬
  • Molveno-Pradel Lift
    ‪4 min drive‬
  • Lake Molveno
    ‪5 min drive‬

Room options

View all photos for Suite

Suite | Minibar, desk, soundproofing, free WiFi

Suite

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | Minibar, desk, soundproofing, free WiFi

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | Minibar, desk, soundproofing, free WiFi

Family Room

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Junior Room

Junior Room | Minibar, desk, soundproofing, free WiFi

Junior Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, desk, soundproofing, free WiFi

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Minibar, desk, soundproofing, free WiFi

Basic Single Room

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room | Minibar, desk, soundproofing, free WiFi

Family Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Minibar, desk, soundproofing, free WiFi

Family Quadruple Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Junior Room

Junior Room | Minibar, desk, soundproofing, free WiFi

Junior Room

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, desk, soundproofing, free WiFi

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | Minibar, desk, soundproofing, free WiFi

Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Classic Triple Room (Luna)

Classic Triple Room (Luna) | Minibar, desk, soundproofing, free WiFi

Classic Triple Room (Luna)

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Triple Room

Design Triple Room | Minibar, desk, soundproofing, free WiFi

Design Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, soundproofing, free WiFi

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Family & Wellness Hotel Serena

4-star Andalo hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite.
Family & Wellness Hotel Serena offers 29 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
In addition to a full-service spa, Family & Wellness Hotel Serena features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site, along with a car charging station.

Family & Wellness Hotel Serena is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Express check-in available
Minimum check-in age: 18

Check-out

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT022005A1DMUWRRL7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Andalo
Serena Hotel Andalo
Family Wellness Hotel Serena Andalo
Family Wellness Hotel Serena
Family Wellness Serena Andalo
Family Wellness Serena
Family & Wellness Serena
Family & Wellness Hotel Serena Hotel
Family & Wellness Hotel Serena Andalo
Family & Wellness Hotel Serena Hotel Andalo

Family & Wellness Hotel Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mogens Hjerrild

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Mattia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Francesco Maria

Liked: Staff & service, amenities, property conditions & facilities
Mi è piaciuto tutto. Igiene assoluta. Cucina top. Cortesia alle stelle. Voto 10 con lode.
Stayed 4 nights in Mar 2022

8/10 Good

Riccardo, Rimini

Liked: Cleanliness, staff & service, property conditions & facilities
Relax in famiglia
Hotel completo buon confort e servizi