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Hotel Alpen

3.5 star property

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Photo gallery for Hotel Alpen

Exterior
Exterior
Lobby sitting area
Bar (on property)
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
via San Rocco 15, Andalo, TN, 38010
  • Scuola Italiana Sci Dolomiti di Brenta
    ‪8 min walk‬
  • Andalo-Doss Pela Gondola
    ‪8 min walk‬
  • Paganella Ski Area
    ‪9 min walk‬
  • Bolzano (BZO)
    ‪61 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, WiFi

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

In-room safe, desk, WiFi

Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, WiFi

Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Similar properties

Front of property

Du Lac Vital Mountain Hotel

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (89)
The price is $115
per night
$130 total
includes taxes & fees
Feb 28 - Mar 1
Du Lac Vital Mountain Hotel

About this property

Hotel Alpen

3.5-star Andalo hotel with restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Alpen for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an outdoor pool and a full-service spa.
Hotel Alpen offers 108 accommodations with safes and hair dryers. 19-inch LCD televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Andalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Alpen helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar or mingle with other revelers at the onsite nightclub.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with wireless Internet access (surcharge). This ski hotel also offers a complimentary children's club, a sauna, and a fitness center. Onsite self parking is complimentary.

Hotel Alpen is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 2 per 24-hour period)
  • Available in some public areas: WiFi (EUR 2 per 24-hour period)

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Renovations and closures

The property is closed between September 12 and December 1.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 2.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 2.00 per 24-hour period (rates may vary)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 6 years old are not allowed in the swimming pool without adult supervision
Guests under 15 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alpen Andalo
Hotel Alpen
Alpen Andalo
Hotel Alpen Hotel
Hotel Alpen Andalo
Hotel Alpen Hotel Andalo

Hotel Alpen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 31 reviews
Rating 8 - Good. 15 out of 31 reviews
Rating 6 - Okay. 6 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not a 3 star
It’s an older hotel that hasn’t been updated in years. Supposedly a 3 star but felt like a 2 star. It was cheap and really all I needed for a quick ski trip with friends but I wouldn’t stay there with my wife and son.
Stayed 1 night in Feb 2020

10/10 Excellent

Mario Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel è eccellente con un'ottima colazione. Unico problema la stanza davvero molto fredda appena siamo arrivati e la prima notte.
Stayed 2 nights in Jan 2023

8/10 Good

Marilena

Liked: Staff & service, amenities, property conditions & facilities
Pulito bella posizione
Stayed 2 nights in Jan 2023

8/10 Good

Natascia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona posizione della struttura, soggiorno gradevole.
Stayed 2 nights in Jan 2023

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura
Perfetto per una vacanza in montagna sia d'estate che d'inverno. Struttura ottima, molte iniziative di intrattenimento. Colazione eccellente. Unica osservazione: un giorno non hanno rifornito il bagno del doccia schiuma di cortesia (dimenticanza?) e ci siamo dovuti fare la doccia con la saponetta del lavandino poco adatta a capelli e corpo. Per il resto consiglio vivamente
Stayed 3 nights in Aug 2022

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service
Godt og hyggeligt hotel.
Godt og hyggeligt hotel. Værelserne er gode men man kan høre de andre gæster i de tilstødende værelser. Hotellet er af ældre dato men det har jo også sin charme. Morgenmaden er ok, men ikke prangende.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

4/10 Poor

Jessica, parma

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel adatta ai bambini. Il letto che ci hanno dato era scomodissimo ci ha causato mal di schiena per l intera settimana. Altro che riposarsi.... Causa covid l unico servizio disponibile era la piscina e solo per 50 min al giorno. Avrebbero potuto dire sul sito che i servizi sauna doccie ecc non erano attivi. Rimasti delusi. Il personale e cordiale e l hotel offre la pagamella card che da diritto a uno sconto su alcune attivita.
Stayed 6 nights in Aug 2020

8/10 Good

Ivani, Milano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pernottamento e prima colazione, tutto ok. Da tornarci
Stayed 5 nights in Aug 2020

8/10 Good

Isotta, Milano

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura, posizione un po'scomoda poiché si trova in cima ad una salita, però c'è un servizio autobus. Bellissima spa e piscina. Cena buona. L'unica pecca è stata che a colazione ho provato a chiedere uno yogurt diverso da quello disponibile (hanno o bianco o frutti di bosco e io ho un bimbo di 4 anni forse un po'viziato) e il cameriere mi ha preso in giro con la sua collega ed io ho sentito tutto.
Stayed 2 nights in Jan 2020

8/10 Good

Cristina, Bologna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Carino. Peccato non esista uno spazio separato per i bambini.
Stayed 6 nights in Dec 2019

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
complessivamente BUON SOGGIORNO
Struttura adatta a famiglie, non moderna ma pratica e funzionale nei servizi. Spa confortevole con Sauna Bagno turco / romano e zona piscina idromassaggio. qualita' del cibo proposto nella mezza pensione sufficente/discreto in linea con il prezzo interessante.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto quello che si può desiderare: colazione varia e abbondante, personale disponibile e cortese, ambiente pulito. Piscina, spa, un mucchio di attività sia per bambini che adulti. Una a pecca, forse gli interni (corridoi, camere) un po' vecchiotti, ma per il resto tutto ok.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima cucina, buoni i servizi. Personale sempre molto cordiale e disponibile per ogni esigenza. L'hotel si trova in una buona posizione rispetto al centro del paese e rispetto agli impianti di salita.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizua e cortesia però mi sarei aspettato di più dalla colazione , salato quasi zero . La posizione è in salita dal centro ma lo sapevo.
Stayed 1 night in Jul 2019

6/10 Okay

Igors

Disliked: Cleanliness, staff & service, room comfort
Две звезды
Три звезды, с натягом. Реально две. Маленькие, старые номера. Ночью холодно, берите пижамы потолще. Все требует ремонта. Все! Завтрак неплохой континентальный. Только надо пораньше вставать, а то не хватит. И сидеть почему-то надо на СТРОГО отведённом месте. Чушь какая то. Пишут про shuttle bus до подъемника. Вранье. Имеется в виду городской ski bus.
Stayed 3 nights in Mar 2019

10/10 Excellent

Theking, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima spa personale disponibile e cortese... e come stare a casa .. struttura ottima
Stayed 6 nights in Mar 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alpen Andalo da tornare molto Presto
Struttura in stile trentina , abbastanza pulita e bene organizzata , il cibo è buono e veloce , ok le aree relax sia là disco che la zona tavoli con servizio Sky , l’unica pecca è che la zona sauna e piscina sono troppo decentrate rispetto la hall e l’acqua della piscina e un po’ torbida ma per il resto nulla da eccepire
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Soggiorno positivo personale cortese. Ottima colazione. Da tornarci.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura si vede che ha qualche anno, non è proprio nuovissima, ma è situata in una posizione comoda rispetto agli impianti sciistici perchè proprio davanti all’hotel c’è la fermata della navetta gratuita che ti porta all’ingresso delle piste da scii (5 minuti). Le camere sono accoglienti ma piccole, con un terrazzetto che non dispiace affatto, ma i letti sono molto scomodi.. è questa la nota negativa. L’abbiamo scelto per il prezzo, perchè era uno dei piu convenienti.. quindi rispetto agli altri, facendo una media qualità/prezzo siamo stati soddisfatti, peró se avessimo pagato di più la recensione sarebbe stata negativa.
Stayed 3 nights in Feb 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
smart hotel, with a good wellness. The room is quite confortable, easy to move to ski track by bus in front of.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel per una vacanza rilassante.
Non al vertice dell’eccellenza ma nella sua offerta completo di tutto, pulito , gradevole e cordiale. Ottima scelta.
Stayed 3 nights in Jul 2018