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DoubleTree by Hilton Boston - Andover

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Andover

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot Tub
  • Room service
  • Breakfast available
  • Pet friendly
  • Parking included

Explore the area

Map
123 Old River Rd, Andover, MA, 01810
  • Andover Country Club
    ‪7 min drive‬
  • Lawrence Public Library
    ‪8 min drive‬
  • Lawrence General Hospital
    ‪9 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Courtyard View

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Roll In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Roll In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Courtyard View

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED 2 ROOM SUITE

1 KING BED 2 ROOM SUITE | Premium bedding, pillowtop beds, in-room safe, desk

1 KING BED 2 ROOM SUITE

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet friendly
  • Parking included
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The price is $126
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$141 total
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About this property

DoubleTree by Hilton Boston - Andover

4-star Andover hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Boston - Andover offers 293 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Boston - Andover provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 9 meeting rooms, and coworking spaces. Event facilities measuring 7588 square feet (705 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

DoubleTree by Hilton Boston - Andover is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
189 Prime - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Character's Sports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open select days.
Lobby Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 20 for adults and USD 12 to 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 189 Prime
  • Character's Sports Bar
  • Lobby Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (7,588 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005530090
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Andover Boston
Andover Wyndham
Boston Andover
Boston Andover Wyndham
Boston Wyndham Andover
Wyndham Andover
Wyndham Andover Boston
DoubleTree Hilton Hotel Boston-Andover
Wyndham Boston Hotel Andover
Wyndham Boston Andover Hotel
Wyndham Andover Hotel Andover
DoubleTree Hilton Boston-Andover
DoubleTree by Hilton Boston Andover
DoubleTree by Hilton Hotel Boston Andover
DoubleTree by Hilton Boston - Andover Hotel
DoubleTree by Hilton Boston - Andover Andover
DoubleTree by Hilton Boston - Andover Hotel Andover

DoubleTree by Hilton Boston - Andover Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristian, watertown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Arnold, monroe

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff, comfy beds and clean linens and room.
Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Business traveler, Traveled with family
Liked: Staff & service
I was disappointed in this double tree as a Hilton rewards member. When I arrived it took awhile for the front desk to find my reservation, longer than it should have. Once I went to the room there were centipede looking bugs on the ceiling and dead centipede guts in the bed sheets. The balcony had someone's pants left behind and the telephone in the room was pulled out of the jack and not usable. Three of us were staying in the room and we received 3 body towels and 1 wash cloth and 1 hand towel. I was disappointed to go to their restaurant/bar it was dirty so I left. The courtyard was beaten down and not pretty at all and no fire pits were lit like it shows in pictures. They offer hot breakfast at $17 pp but honestly I had free or included breakfast other places that was way nicer. One good thing about here was the cookie you received upon arrival and the fun people we stayed with.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pry marks on room doors Filthy hall furniture Filthy hot tub watet return Filthy pool water - bandaids/hair Burn stains Dead bug on plastic light cover
Stayed 1 night in Nov 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zachery

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars
Stayed 1 night in Sep 2024

10/10 Excellent

jovanie

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, quick and reliable. The hotel was spotless and the food is amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Nov 2024

10/10 Excellent

Yan, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cookies are the best
Stayed 2 nights in Oct 2024

10/10 Excellent

Delfry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded yet central. Good food. Nice amenities. Lovely staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Traveled with group
Disliked: Staff & service, property conditions & facilities
Toilet water was brown. When flushed it flooded the bathroom floor. Charged $25.00 for early checkin even though the room was ready. Two rooms were to be together instead we were on floors 3 and 5. Would never stay there again
Stayed 1 night in Oct 2024

10/10 Excellent

Paola

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only stayed one night but it was very clean double trees take pride in their rooms
Stayed 1 night in Jul 2024

6/10 Okay

Jane

Traveled with family
I left silver hoop earrings on a side table and they disappeared. Checked everywhere.
Stayed 3 nights in Oct 2024

10/10 Excellent

Zheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Alicia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service wasn’t close to professional at all, they allowed multiple people to cut in front while I waited 10 plus minutes to be checked in. The lobby was extremely loud which made it very hard to hear what was being said. The room wasn’t clean there was another persons hair in the shower all over the walls and floor. The bedding also had hair in the sheets. It felt as if it wasn’t cleaned before my arrival. Also a half drank water was left behind right by the tv.
Stayed 1 night in Oct 2024