Residence Inn By Marriott Boston Andover

Property class: 3

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Photo gallery for Residence Inn By Marriott Boston Andover

A hotel entrance with a sign reading "Marriott Residence Inn" and a covered porch area.
An outdoor patio with wicker furniture, a stone fire pit, a pool, and a barbecue grill.
A pool area with lounge chairs and a glass table, surrounded by apartment buildings.
A kitchen with a refrigerator, microwave, oven, granite countertop, wooden cabinets, and a dining area with chairs.
A hotel lobby with a beverage refrigerator, snack shelves, a fireplace, and a sign reading "the market".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $127
includes taxes & fees
Nov 15 - Nov 16

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Place, Andover Dog Park
    ‪5 min drive‬
  • Place, Andover Country Club
    ‪7 min drive‬
  • Place, The Mall at Rockingham Park
    ‪8 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪42 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed

  • 400 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 2 Bedrooms (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

Suite, 1 Bedroom

8.4 out of 10
Very good
(19 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Studio, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 2 Bedrooms

8.2 out of 10
Very good
(33 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

Similar properties

About this property

Residence Inn By Marriott Boston Andover

3-star Andover hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Change of towels is available on request.
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Residence Inn By Marriott Boston Andover provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 624 square feet (58 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Residence Inn By Marriott Boston Andover is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 20 2026 to October 20 2026 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 81 reviews
Rating 8 - Good. 11 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 7 out of 81 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Nice rooms and great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast very good ! A lot of options, including gluten free, wich I truly appréciate !
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, great pool area, super secluded. Very helpful staff. Great newly remodeled rooms!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, helpful staff, quiet environment, affordable
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location to highway, true sound proof room so it was very quiet.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Good hotel.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice comfortable but damn theres ac motors running all night sounds like a train outside the window. Hard to sleep left at 4 am because it was so loud
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wish th parking lot in front was bigger had to walk far to get to room n need more elevators
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Close to the highway yet quiet and safe. The staff were very friendly and helpful. The breakfast was good. However, facility was being remodeled and I was not told this upon booking which I hate. I want to know upfront any potential issues.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Not having an access to the barbecue area.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check-in process. No hassle. Decent facility even though certain parts were being worked on.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet space and easy to sleep in. My room had a small kitchenette which was nice to have. Staff replaced a broken ironing board within the hour when I needed it. Breakfast was fresh and had a lot of options including vegetarian. Parking was close by and checking in/out was easy. I got a great recommendation for a cafe (La Greeka) in Lawrence from the front of house staff.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under major renovations and does not disclose this! Hotel emailed me the morning of my check-in date to tell me that the 2 bedroom suite I had reserved months in advance was not available. The morning I was to check in is when they email me to tell me this news as I'm on an airplane traveling across the country about to arrive. The rate being charged in no way reflected the major renovations going on. Hallways, elevators, lobby, breakfast area all under renovation. We went elsewhere. Very disappointing.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff at check in was great. There are two buildings, 1 newly remodeled, the other under construction, I stayed in the side under construction and it was very messy. The room appeared clean when I walked in. I later discovered the toilet water was brown even after flushing it several times. There was also a terrible odor. There was a small ac window unit in the room. The unit couldn’t keep up with the size of the room and constantly ran and was very loud. On the second night I felt something on my leg while in bed. I found some sort of bug crawling on me. I have attached the picture of the bug to the Google review.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
They did not disclose when I made a reservation on Expedia that half of the hotel was under construction. And when I checked in they didn't tell me the water would be turned off from 10 am-6pm the next day. In fairness, they did give me a small credit
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I got there and there was some lightbulbs in the lamps. The shower curtain was missing the next day. Water was off between 6 AM till 4 PM. It was a nightmare and yeah, I didn’t get refunded for nothing.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lead contaminated water Staff doesn’t answer their front desk
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Unrentable and really should be taken off as an option to rent out. Plumbing came out brown Construction was going on and it wasn’t the normal upgrades kind more of a cleaning up a scene. Front desk gave us water bottles to bathe with because even they said the water was contaminated.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
This hotel was undergoing construction, which we didn’t know when we reserved our stay. That said, our room was very clean, staff was very nice and the included breakfast was great. However, we were staying overnight because we went to a wedding and knew we would be out late and wanted to have a nice, relaxing morning with our family (who also reserved rooms). The frustrating thing that prevented this was an extremely loud fire alarm went off for approximately two hours in the morning! It was so loud that you couldn’t even think straight nevermind try to relax in your room. For some reason, no one seemed to be able to turn it off. The hotel staff couldn’t figure it out, the fire department showed up but also wasn’t able to turn off the alarm, 2 hours later a security company showed up. We understand these things happen, but this seemed to us to be an extreme amount of time to not be able to turn off a very loud alarm. When we checked out we asked if there was any type of reimbursement for guests and they said they weren’t sure, I would have to check with who I booked through. Regardless, it seems the hotel could and should directly handle that for the convenience of the guests. Post construction, I’m sure this hotel will be wonderful but our stay was challenging…
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel was in the process of some renovations I had a very good experience there. The hotel was clean, the staff friendly and courteous, and the amenities readily available. The included breakfast was great but you need to ask for the waffles as the waffle maker was in the kitchen during the renovation. The kitchen employee provided waffles for those interested in less than 3 minutes. As I walked the parking lot I noticed new sinks and counter tops as well as tile that was ready to be installed. There was painting taking place as well which means that the hotel is very concerned about staying up to date. There were no detours hindering our ingress or egress. I recommend this hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was spacious and had cookware etc. very clean. There was construction that wasn’t expected and my AC unit was really loud
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
On n’a par recu le service de netoyage de la chambre, meme si on l’a cedulé
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si vas en grupo es el mejor hotel que puedes elegir por sus habitaciones grande y cómodas
Stayed 1 night in Jul 2026