Residence Inn By Marriott Boston Andover

3.0 star property

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View from property
Property amenity
Reception
Property amenity
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
$118
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Place, Andover Dog Park
    ‪5 min drive‬
  • Place, Methuen Memorial Music Hall
    ‪6 min drive‬
  • Place, Andover Country Club
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(16 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(31 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

8.2 out of 10
Very good
(28 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Residence Inn By Marriott Boston Andover

3-star Andover hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a seasonal outdoor pool. Change of towels is available on request.
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Residence Inn By Marriott Boston Andover provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 624 square feet (58 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Residence Inn By Marriott Boston Andover is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 20 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 368 out of 710 reviews
Rating 8 - Good. 174 out of 710 reviews
Rating 6 - Okay. 89 out of 710 reviews
Rating 4 - Poor. 38 out of 710 reviews
Rating 2 - Terrible. 41 out of 710 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Vianni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m definitely going back, everything was so clean and quiet. The staff was very friendly
Stayed 2 nights in Aug 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms alittle dated
Stayed 3 nights in Aug 2025

8/10 Good

Deepu, Burlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there when on business trip. Nice and safe .
Stayed 1 night in May 2025

10/10 Excellent

Chariya

Stayed 3 nights in Aug 2025

2/10 Terrible

Janet

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One enployee at the front desk was very nice. But her hands were tied to do anything about the many problems they were having. I think its is against the law to run a hotel without hot water. No way to wash dishes in the rooms, or while serving food! This is dangerous!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night was good. Th eggs at breakfast need to come from real eggs. It tasted like a substitute egg. The 2nd night we had no hot water due to boiler not working.
Stayed 2 nights in Aug 2025

6/10 Okay

Colleen

Traveled with family
Liked: Staff & service
Disliked: Amenities
The staff are excellent - they are kind and very accommodating - but the hotel itself is dated and a little musty, and could definitely use some updates by the Marriott family. The linens and towels were clean, my bed was reasonably comfortable, and the rooms were generous in size, but the carpets could probably use a steam cleaning and it might be a good idea to have someone take a look at the birds going into the vents outside. I had a comfortable night’s sleep, didn’t seem noisy to me, good blackout curtains in my room. There’s no place to dine at the hotel, and the only food/restaurant options are at a driving distance, something to keep in mind.
Stayed 2 nights in Aug 2025

6/10 Okay

Meghan

Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Impressive room

Every was amazing, but the mattresses are more firm than I find comfortable. I had to take the extra comforter and blanket from the closet to pad the mattress a bit to sleep. The room was huge, super clean, modern, the bathroom was huge, they even included a shower chair, which helped me A LOT. This is what I expect for the nightly rates... a softer mattress too... but my husband and teen daughter slept fine. Only 2.5 miles from the prudential center for a concert. Safe fenced and gated parking. It was amazingly quiet for how close it is to the highway and airport. Great variety for breakfast with very nice people working at breakfast. Very crowded at breakfast though, even though the seating area was quite large. We chose to get our food and go back to our room. I would definitely recommend this hotel for attending concerts and other events at the Prudential. I will highly recommend Lyfte for transportation and book ahead so you dont get swept up in the after concert excitement and pay almost as much as it is to stay one night at the hotel...
Stayed 1 night in Jul 2025

8/10 Good

Ramona

Traveled with family
Liked: Cleanliness, staff & service
The rooms were excellent, very clean and comfortable. Breakfast was good but not the best we have had. We were disappointed in the pool and the hot tub was not working. We would definitely stay there again just for the rooms as they were top notch!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All and all a good stay!

Hotel was clean and modern. Good breakfast selection front desk employees were excellent very friendly and professional. The mattresses could probably updated and replaced.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kujtim, Seymour

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel listing said they had cribs and they didn't. We had to call numerous times to check in on our request and they kept forgetting to call back, even giving an attitude on one of the responses. We had to stay up through the night to make sure our baby was secure. No effort was made to help or accommodate us.
Stayed 2 nights in Aug 2025

4/10 Poor

Diana

No too clean, and bathroom doesn’t even a shower
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 27 nights in Jul 2025

2/10 Terrible

Brianna

Traveled with group, Traveled with partner, Traveled with family
Breakfast was awful, uncomfortable beds, they messed up of rooms and there was a toothpick stuck in my floor that drove up into my foot. The pool and out side area was nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Kirsten

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was OK

Hotel was a little hard to find. Very small sign, no lighting at entrance. Room type was just what we needed as a family but not clean at all. LOTS of hair everywhere, bathroom tub and floors. Bedding for pull out sofa was dirty and stuffed back into a bag. Found a VERY large dead bug on floor near fireplace ( Actually looked like a cockroach but not certain) not enough towels in room ( only two for the family) Housekeepers did not speak enough english to get sheets.Breakfast first day was cold, even the coffee in their pots! Large family overtook the only waffle maker so you werent able to get near it. The second day was much improved Pool and hot tub are nice Was great to have a kitchenette type area to utilize Not what I expected from a Marriott. Lots of other hotels in area. For price we paid it was OK
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Residence inn

Hotel was amazing. Staff were attentive and always was there to help if needed. Suite was very spacious and comfortable
Stayed 6 nights in Jul 2025

8/10 Good

Alejandro

Business traveler
Liked: Staff & service, amenities
Good hotel but outdated. It needs TLC
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The location was beautiful! The staff and accommodations were great as well.
Stayed 5 nights in Jul 2025

6/10 Okay

Katrina, Greenville

Disliked: Property conditions & facilities
Clean rooms, friendly staff, breakfast could be better, and hot tub wasnt working, pool open hours should start earlier
Stayed 5 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudett

Stayed 5 nights in Jun 2025