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Residence Inn By Marriott Boston Andover

3.0 star property

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Photo gallery for Residence Inn By Marriott Boston Andover

View from property
Basketball court
Outdoor pool
Full-size fridge, microwave, stovetop, dishwasher
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
500 Minuteman Rd, Andover, MA, 01810
  • Andover Country Club
    ‪7 min drive‬
  • Philips Academy
    ‪11 min drive‬
  • University of Massachusetts Lowell
    ‪12 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 387 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

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Exterior

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The price is $139
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$155 total
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About this property

Residence Inn By Marriott Boston Andover

3-star Andover hotel with in-room kitchens
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Residence Inn By Marriott Boston Andover provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 624 square feet (58 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite self parking is complimentary.

Residence Inn By Marriott Boston Andover is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 617 reviews
Rating 8 - Good. 150 out of 617 reviews
Rating 6 - Okay. 76 out of 617 reviews
Rating 4 - Poor. 31 out of 617 reviews
Rating 2 - Terrible. 32 out of 617 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joshua

Stayed 3 nights in Nov 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little outdated but good enough to stay was comfortable
Stayed 2 nights in Dec 2024

6/10 Okay

Sue

Traveled with family
Disliked: Amenities, property conditions & facilities
None of the 3 tvs worked at all ,phones did not work at all and the tub kept filling up while showering ao your standing in the dirty water while you shower. Wow
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy place
The place is a older hotel but if they kept it up I wouldn't of complained. There was trash bags on the second floor, the laundry room hasn't been cleaned in months and the was tenants clothes all over the laundry room and my room was ok but the floors were dirty so it sketches me out if my sheets were even clean. Go to another hotel and don't waste your time here. Shame on Marriott for allowing a hotel so be that dirty
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice and quiet hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

JoAnne

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointed
I felt our room 126 was very worn out and dated. The lamp was broken and just felt like a cheap motel. Also, very smelly. I told the front desk, and she just said Oh, I’m sorry. There should also be rules, no nightmare, pajamas allowing in breakfast area. Very low class.
Stayed 2 nights in Nov 2024

6/10 Okay

Alexis

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Oct 2024

4/10 Poor

Jorge

Traveled with family
Beds were dirty
Stayed 2 nights in Oct 2024

6/10 Okay

andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

DELWYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

DONALD

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a homeless shelter for illegal immigrants. Its not a hotel. Something that would have been nice to of been told prior to booking.
Stayed 3 nights in Oct 2024

4/10 Poor

Leslie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property is very dated - multiple maintenance issues with our room and staff were not attentive to those needs (including brown water coming from faucets). Lots of updating needed at this facility.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rafael, North Andover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 2 nights in Oct 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Neisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2024

8/10 Good

DARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk recommended a great spot for lunch; walkable. Beautiful area. Place could use some modernization but everything is perfectly fine, just a bit dated if you care about that.
Stayed 1 night in Oct 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a week... very quiet area, near the interstate. The outdoor hot tub was fantastic! My only complaint was the eggs served for breakfast were very gross - definitely processed food. Tasted like eating plastic.
Stayed 7 nights in Sep 2024

2/10 Terrible

Carlos

Stayed 1 night in Jul 2024

6/10 Okay

Steve, Laguna Beach

Liked: Cleanliness, staff & service
Really felt like going back in time when I got to the room. I was only there late evening to very early morning so I can't comment on the long term qualities. Friendly staff and clean room but there was very little in the room that felt contemporary...especially from the standpoint of digital interfaces. In the wall telephone data transfer ports a plenty. Lighting was dark and starkly brash colored. Then when I tried to get on the wireless system it required me to open an account with Marriot Bonvoy. C'mon, even the cheapest motels don't require you to give up personal information to connect to the internet. In my view, that is not free.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was Nice friendly staff and safe and great location
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024