The Star and Garter

3.0 star property

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Photo gallery for The Star and Garter

Terrace/patio
Exterior
Double Room | Living area | Flat-screen TV
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
2 High street, Andover, England, SP10 1PB
  • Finkley Down Farm
    ‪5 min drive‬
  • Hawk Conservancy Trust
    ‪7 min drive‬
  • Thruxton Motorsport Centre
    ‪9 min drive‬
  • Southampton (SOU)
    ‪38 min drive‬

Room options

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Budget Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Star and Garter

3-star Andover hotel with free in-room WiFi
Along with a 24-hour front desk, this hotel has a garden and free self parking. WiFi in public areas is free. Other amenities include a banquet hall. Housekeeping is available on request.
The Star and Garter offers 37 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The Star and Garter features a terrace and a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
Breakfast is available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover

The Star and Garter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 359 reviews
Rating 8 - Good. 119 out of 359 reviews
Rating 6 - Okay. 29 out of 359 reviews
Rating 4 - Poor. 7 out of 359 reviews
Rating 2 - Terrible. 7 out of 359 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, average but plentiful breakfast.
We had a very nicely renovated large room on the second floor of the main building, looking out onto the pedestrian High Street. A little noise from the party-goers, but got to sleep fine. Buffet breakfast was plentiful but nothing special, ie bacon overdone, cheap sausages and weak filtered coffee but nice croissant and pastries.
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Stayed 1 night in Nov 2024

6/10 Okay

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice: reception staff were friendly; room was clean; bed was comfy Not nice: the shower didn't work (alleged recent repair was botched/flow control not properly attached); breakfast staff were invisible; and breakfast (12 GBP) was missing endless things; TV mounted so high on the wall it was unusable.
Stayed 1 night in Nov 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very good value for money.
Have stayed at this hotel many times. Staff are always friendly and helpful. Rooms always warm and clean. Always get a good nights sleep in a comfy bed.
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Janda

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, close to transport, quit and good value.
Stayed 6 nights in Oct 2024

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Competent
Basic but very clean and comfy enough. Need better/more pillows though. Good location in the heart of Andover. Nice friendly staff. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Stayed 1 night in Sep 2024

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean excellent parking and very convenient for a night out in town
Stayed 1 night in Sep 2024

2/10 Terrible

Jenni

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Tired!
The club next door closed approximately 2am, there was noise until 3am. The room we were staying in should not be occupied at weekends!!! It faced the sound system and It was awful. I then had to drive 130 miles with no sleep, it was not only dangerous, I paid £84 for the privilege! I have stayed at this hotel loads of times but never in that room! It is a lovely hotel, but they should think about their customers more.
Stayed 1 night in Oct 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with clean rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Stayed 1 night in Jul 2024

10/10 Excellent

Keely

Stayed 1 night in Aug 2024

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
An okay stay
A welcoming hotel that is starting to look a bit tired. Staff were very friendly and helpful. Rooms vary too much in size with some quite small.
Stayed 2 nights in Aug 2024

8/10 Good

Donna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property lovely courtyard and nice room and bathroom. Breakfast was great. Only thing that was missing was a bar, rather than the fridge on reception. I would stay again and would recommend. D Harvey Nottingham
Stayed 2 nights in Aug 2024

6/10 Okay

Andreea

Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024