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The Star and Garter

3.0 star property

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Terrace/patio
Exterior
Double Room | Living area | Flat-screen TV
Property amenity
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
$87
includes taxes & fees
Jan 16 - Jan 17

Explore the area

View in a map
2 High street, Andover, England, SP10 1PB
  • Place, River Test
    ‪1 min walk‬
  • Place, Andover Museum and Museum of the Iron Age
    ‪6 min walk‬
  • Place, Southampton Cruise Terminal
    ‪44 min drive‬
  • Airport, Southampton (SOU)
    ‪36 min drive‬

Room options

View all photos for Double Room

Double Room | Living area | Flat-screen TV

Double Room

8.0 out of 10
Very good
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Budget Double Room

Budget Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Budget Double Room

8.4 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Star and Garter

3-star Andover hotel with free in-room WiFi
Along with a 24-hour front desk, this hotel has a garden and free self parking. WiFi in public areas is free. Other amenities include a banquet hall. Housekeeping is available on request.
The Star and Garter offers 37 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The Star and Garter features a terrace and a garden. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
Breakfast is available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Star Garter Hotel Andover
The Star and Garter Hotel
The Star and Garter Andover
The Star and Garter Hotel Andover

The Star and Garter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 214 out of 397 reviews
Rating 8 - Good. 131 out of 397 reviews
Rating 6 - Okay. 32 out of 397 reviews
Rating 4 - Poor. 11 out of 397 reviews
Rating 2 - Terrible. 9 out of 397 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Stayed 1 night in Oct 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Typical town centre hotel.

Typical town centre hotel. We had three rooms, the two outside of the hotel were comfortable and quiet, but the one at the front of the hotel was very noisy. The car park was difficult to find, but once found was good.
Stayed 1 night in Sep 2025

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service
I chose this hotel due to its location, being right in the centre of the town, so we could walk to restaurants and pubs in the evenings, with the cost being reasonable. The breakfast was a bit expensive, but there are various cafes only a short walk away which are cheaper, so you could go for the room only option. Ask for a room at the back, as the front rooms are facing onto the junction of the main pedestrianised area and through road, so it can get a bit noisier at night at the weekend. The rooms were functional and clean, but there was a lack of drawers for longer stays. The breakfast was good, with no restriction on how much you could have, and in a nice room, so it was a relaxed start to the day
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Mediocre ok for one night
Stayed 1 night in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Eileen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first room we were given was in the car park! Tiny and extremely hot. This was barely a £50 room and definitely not the £100 I paid. My daughter asked if we could be moved and we were moved to room 106 which was large but also hot. There was an air con unit but couldn't have that on at night as it was noisy. The street outside was extremely noisy in the night. I suggest a complete overhaul , new double gazed windows and central air conditioning. We paid £8 for Continental breakfast which was also disappointing, only tow types of pastry, not very fresh, coffee tasted stewed. All in all adissapointing stay which was a shame as this, pus Highclere was a 50th birthday treat for my daughter, here from Australia. The saving grace was a very comfortable bed and the check in any was wonderful..
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional place
Stayed 3 nights in Feb 2025

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, room comfort
Room was too hot. Butty everything was brilliant.
Stayed 2 nights in May 2025

2/10 Terrible

Darren

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Noisy at night from kids/people fighting and screaming outside. Pigeons wake you up early
Stayed 1 night in Jun 2025

2/10 Terrible

Mick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, unloved, poorly maintained, awful shower, no hand towels, overpriced - basically BLOODY AWFUL!
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

m

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely pleasant and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was lovely upon arrival and the accommodation was clean and of a high stsndatd
Stayed 1 night in May 2025

6/10 Okay

Jim

Not the best, but good breakfast.

Room was small, with terrible view out the window, alley way was used by people at night as a cut through and woke my partner up, walls are thin. Bathroom could do with a bit of work, grout around the bath and tiles could do with sorting, shower head run.
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Lisle

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a restored old hotel in the city centre. OK for overnight but limited for longer stays.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price

Stayed one night. Lovely, spacious room. Cleanliness was of a high standard. Comfy bed, warm shower and soft towels - everything we expect for a great price.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely hotel with large comfortable room. Very convenient - right in the middle of town with its own car park.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Everything was as good as I could wish. Top class!
Stayed 1 night in Apr 2025