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Zafiro Palace Andratx

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zafiro Palace Andratx

Indoor pool, outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar
Restaurant
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
Cromlec, 3, Andraitx, Balearic Islands, 07160
  • Playa Camp de Mar
    11 min walk
  • Golf de Andratx
    12 min walk
  • Cala Fornells Beach
    10 min drive
  • Palma de Mallorca (PMI)
    38 min drive

Room options

Junior Suite, Private Pool

  • Sleeps 3
  • 1 King Bed

Suite, Balcony, Pool View (2+1)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Private Pool (2 adults and 1 child)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge) (2 adults and 2 children)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Junior Suite, Balcony, Partial Sea View (3+1)

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge) (3 adults and 1 child)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Private Pool (3 adults and 1 child)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Private Pool (2 adults and 2 children)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge) (2 adults and 1 child)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge)

  • Sleeps 3
  • 1 King Bed

Suite, Balcony, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (3 adults)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony (1 adult)

  • Sleeps 1
  • 1 King Bed

Suite, Balcony, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View (2+2)

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Balcony, Pool View (3+1)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Balcony, Pool View (2+2)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (2 adults and 2 children)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (3 adults, 1 child)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (2 adults and 1 child)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Kimpton Aysla Mallorca, an IHG Hotel

Pool
Spa
Pet friendly
Kids pool
4.9 out of 5, Exceptional, (21)
The price is $214
per night
$237 total
includes taxes & fees
Dec 11 - Dec 12
Kimpton Aysla Mallorca, an IHG Hotel

About this property

Zafiro Palace Andratx

5-star Andraitx hotel with coffee shop/cafe
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a fitness center are onsite.
Zafiro Palace Andratx offers 307 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Andraitx hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Some rates at Zafiro Palace Andratx are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Zafiro Palace Andratx features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Wireless Internet access is complimentary.

This luxury hotel also offers a fitness center, a sauna, and spa services. Complimentary uncovered self parking is available on site.

Zafiro Palace Andratx has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Zafiro Palace Andratx has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Zafiro Palace Andratx are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 20 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Zafiro Palace Andratx Hotel
Zafiro Palace Andratx Andraitx
Zafiro Palace Andratx Hotel Andraitx

Zafiro Palace Andratx Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Traveled with family
Liked: Cleanliness, staff & service
Not worth the money
Rooms were nice but very disappointing food Pools close early (before 7pm) Some wear and tear around hotel already Did not feel like 5star quality Too expensive for what it is
Stayed 6 nights in Sep 2023

6/10 Okay

Linda

Traveled with partner
Disliked: Cleanliness, staff & service
There was a strong stench of raw sewage in our room which was coming through the air conditioning. This was sickening & resulted in us having to turn it off.At breakfast I asked for earl grey tea & was told they don’t have it. I told the waitress that we do actually have it in our room. But she still claimed they don’t have it. The fact that they did have it on site begs the question why the waitress couldn’t provide it for me?
Stayed 3 nights in Sep 2023

8/10 Good

Richard G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023

2/10 Terrible

john michael

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After finding out there had been a break in in my room. I was not moved and spent the rest of my stay in an unsafe room. Management did nothing to resolve the matter and have done nothing since. It was quiet during my stay and could have moved rooms easily. I have no idea why they were reluctant to move me but I almost checked out but my wife convinced me otherwise that the hotel would do the right thing. On this case they didn’t and they fell very short of the mark of what is expected of a 5 start resort…

10/10 Excellent

Daniel

Traveled with family
Liked: Amenities
Amazing hotel. We’ll be back!
Stayed 3 nights in Aug 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Miroslava

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Amazing! We loved it so much that we’re coming back! The room have a beautiful sea view! The staff was super friendly and nice and helpful! We loved the food!!! Like everything about this property was amazing!!!
Stayed 2 nights in Oct 2022

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit, very impressed. Will definitely be returning.
Stayed 5 nights in Aug 2022

10/10 Excellent

Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A massive thanks to all the team, they were so welcoming an amazing family holiday and we are already booking our return.
Stayed 8 nights in Jul 2022

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Very clean and tidy.
Stayed 4 nights in Sep 2021

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost 5 Star, Wonderful Holiday For A Couple
Our stay at Zafiro palace was wonderful - ALMOST perfect, but not quite. Here's the rundown: We stayed in September when it was much more quiet than the Summer months, and likely made a huge difference in our stay. As a couple, it was lovely, quiet, and we had no trouble getting whatever daybeds we wanted. However in the Summer this might be very different with families running around and the hotel much busier. Service was excellent throughout our stay. It seems that most of the growing pains have been taken care of; the staff was always accomodating. Our only issue was that it rained one night and it dumped mud in our private pool. It took an entire day to get somebody to clean it, and presents a problem to many of the rooms with pools. We rented a car so no issue with taxis, etc. at night. I'd recommend just getting a car if you are staying in the summer so you don't have to deal with waiting for taxis with 50 other guests. The breakfast buffett was wonderful everyday. Huge selection, fresh, and delicious. Seating on the patio overlooking the water was perfect every morning. The views and rooms are INCREDIBLE from the hotel. The skypool is unparalleled and an amazing place to relax, have a drink, and spend the day. However - not all room blocks are created equally. There are certain blocks that have a golf course or parking lot view, no ocean view. You will likely be very dissapointed if you get placed in these blocks, so call ahead and ask for the best room blocks!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
we stayed there three weeks ago and it was such an amazing hotel that we returned last week with our family. the rooms were clean spacious and elegant and the hot tub was a bonus that we were not expecting. The pool areas were beautiful and we felt thoroughly spoilt byt the kindness and attentiveness of the staff
Stayed 7 nights in Aug 2021

10/10 Excellent

V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
It was absolutely amazing one of the best hotels I have stayed in. Immaculate and the staff could not do enough for us
Stayed 3 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
After reading some reviews we were nervous but we haven’t experienced anything bad in the stay at Zafiro. All staff could be more helpful and courteous. Food excellent. We had swim up room which was amazing. It was my birthday while visiting the property and I had a lovely surprise in the restaurant with a bottle of cava and a birthday cake. The only thing is if you want things to do this is not the area but it’s only 7 euros to Andratx where you have lots of restaurants.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor for 5-star
The hotel was lovely however the standard and service was not reflective of a 5-star hotel. Curtains were hanging off in bedroom, staff clueless when asked any questions or for advice, could not get a spa app and when we did they were drilling in the room next door throughout. Bottles in the room were metal capped (no bottle opener provided) towels in room not refreshed for 2/3 days. Lifts broken throughout stay (with baby and pram) minibar not stocked according to minibar menu.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Stayed 6 nights in May 2023

4/10 Poor

Igor

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Das Hotel und die Zimmer sind top jedoch ist das Zimmer Personal nicht gut sehr schlecht wir wurden in den 7 Tage 2x bestohlen vom Zimmer Personal was ich eine reine Frechheit finde hotel hat uns nichts entgegen gebracht mein Fazit für das zafiro Palace 5 Sterne Hotel erste und letzte mal Gast in diesem Hotel gewesen nicht weiter zu empfehlen
Stayed 7 nights in Aug 2022

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Christoph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Toller Blick!
Stayed 4 nights in Jun 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Zu groß, Zuviel Lärm
Zu groß, zu viele Familien mit kleinen Kindern, gegenüber Gebäude 1 lärmt die Klimaanlage des anderen Hotels und lässt einem das Wort nicht verstehen. Haben dann ein anderes Zimmer bekommen, das fein wir. Außerdem kann man als Mann mit 182 cm in keinem Pool schwimmen, da keiner tiefer als 110 cm ist.
Stayed 7 nights in Apr 2022

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

nikolai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Natasja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service, al onze speciale verzoeken werden hoffelijk in behandeling genomen. Prachtige mooie rustige locatie. Mooi strandje in de buurt (2 mins loopafstand). Mooie kamer met pool, adembenemende uitzicht.
Stayed 3 nights in Sep 2021