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Quality Inn Andrews

2.5 star property

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Photo gallery for Quality Inn Andrews

Seasonal outdoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby sitting area
Exterior
Free buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
$144
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
138 Country Hearth Inn Dr, Andrews, NC, 28901
  • Nantahala National Forest
    ‪1 min walk‬
  • Andrews Recreation Park
    ‪12 min walk‬
  • Harrah's Cherokee Valley River Casino & Hotel
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
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4.4 out of 5, Excellent, 1,012 reviews
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About this property

Quality Inn Andrews

Andrews hotel with free breakfast
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Quality Inn Andrews offers 50 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn Andrews has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 45 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Andrews
Quality Inn Andrews
Quality Inn Andrews Hotel
Quality Inn Andrews Andrews
Quality Inn Andrews Hotel Andrews

Quality Inn Andrews Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 544 reviews
Rating 8 - Good. 169 out of 544 reviews
Rating 6 - Okay. 81 out of 544 reviews
Rating 4 - Poor. 31 out of 544 reviews
Rating 2 - Terrible. 19 out of 544 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful setting.

Beautiful town close to good restaurants down the block. Friendly staff and they let us park motorcycles under the awning in case of bad weather. I look forward to returning.
Stayed 3 nights in Jun 2025

2/10 Terrible

Brandon

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There was a strong mildew smell coming from the AC unit and the room was full of fruit flies and nats. We asked for another room, but I was told there wasn’t one, so we asked for a refund so we could go somewhere to find a better room and was denied a refund.
Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
It’s definitely due for a facelift. Biggest issue was the seal of the door. Gave easy access to flying insects in and out of the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Desk clerks both check in and check out were top notch. Room was decent. Biggest issues were the bathroom was dirty, had bugs and someone's used soap out, my room was poolside and the screaming and music went on well past 10 pm and while this isn't on the facility there was apparently some parties going on because I had drunks bounce off my door a few times.
Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom, comfortable bed.
Stayed 2 nights in Jun 2025

8/10 Good

Justin

Stayed 3 nights in May 2025

6/10 Okay

Nikole

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We didnt have power our entire stay, there is no generater at this hotel so there was no accommodations. We had no money returned to us, the hotel is nice but what does that matter if you cant take a shower, watch the tv, heat food, or anything else. 2/10 experience
Stayed 1 night in Jun 2025

4/10 Poor

WILLIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only reason I have it a poor rating is because the power was out due to storms. From 7pm til we checked out we had No ac. We had no hot water. We had no ice. Roomwas clean. Staff was great. No breakfast yet except muffins and cereal because they were unable to cook. It's been nice if they had offered free stay at one of their other hotels but we paid full price for half the services. If it had not been for the outage it would have got an excellent rating from me
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Mediocre stay

Power went out at 7pm and still wasn’t on by the time we checked out at 9:30am. Beds were hard as rocks. Under renovation so there was constant drilling and banging sounds.
Stayed 2 nights in Jun 2025

2/10 Terrible

Krista

Traveled with partner
Disliked: Cleanliness, amenities
When we arrived back to the Inn. The place was completely dark. No outdoor lights were on. The cable TV didn’t work. There were stains on sheets, ripped/torn/holes. When we went to check out the lady wasn’t very pleasant because her electricity wasn’t working properly. Limited choice of breakfast options than usual because equipment wasn’t working. It definitely wasn’t even worth the $95 I paid for the night. I will not return.
Stayed 1 night in Jun 2025

6/10 Okay

Vivian

Traveled with family
Disliked: Property conditions & facilities
There was a storm on the Saturday afternoon when we there and the lights went out. NO ONE from the desk checked in with us!! Finally went to front desk at 12 AM. Said power was to be on about 230 AM. Went back to room and discovered other rooms had AC! Discovered in our room that some of the outlets were actually working while others weren’t. Front desk tried to blame on power company. Sounds like faulty wiring to me!!! Left at 730 AM and still no power.
Stayed 2 nights in Jun 2025

8/10 Good

Fatiha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel dans un bel endroit Et propre
Stayed 1 night in May 2025

10/10 Excellent

Ed

Stayed 1 night in May 2025

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was construction in the room next door. We are an older couple staying for 2 nights after a 3 day drive. We would like to have been able to sleep in. That didn't happen because of all the noise. The outside hallways were cluttered wiyh furniture etc from the rooms they were working on.
Stayed 2 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, property conditions & facilities
Easy access from highway. Very friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Ginger

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room could have been cleaner.
Stayed 2 nights in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and very very nice hotel employee checking us in. Great place to stay!
Stayed 1 night in May 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The only hotel in town

Got locked out of my room in the morning to grab shampoo since there wasn’t any and no one was at the front desk. Walked around the entire property looking for anyone since the water was running and finally found someone after 30 minutes had past. Check it was at 11 and it was 8:30am. I was also bitten by something on my arm in the night and even though it was a non smoking room that had a plastic bag over the smoke detector and it clearly smelled of weed.
Stayed 1 night in May 2025

4/10 Poor

Eric

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I was able to lay my head down
Stayed 7 nights in Apr 2025

10/10 Excellent

Anniece

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee was great at front desk. Very helpful
Stayed 1 night in May 2025

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfest did not have fruits Very simple No egos sauges octmeql etc
Stayed 1 night in May 2025

10/10 Excellent

JASON

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the beautiful view out front
Stayed 1 night in Apr 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door wouldn't shut in our room. Everything else was ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and comfortable.
Stayed 1 night in Apr 2025