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Best Western Saint-Etienne Porte du Forez

4.0 star property

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Photo gallery for Best Western Saint-Etienne Porte du Forez

Lobby
Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
Seasonal outdoor pool
Terrace/patio
Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
2 Boulevard Pierre Desgranges, Andrezieux-Boutheon, Loire, 42160
  • University Hospital of Saint-Etienne
    ‪8 min drive‬
  • Stade Geoffroy-Guichard
    ‪10 min drive‬
  • Zenith Saint-Etienne Metropole
    ‪10 min drive‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪3 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Classic Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Queen Bed, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Saint-Etienne Porte du Forez

4-star Andrezieux-Boutheon hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Best Western Saint-Etienne Porte du Forez offers 98 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 3810 square feet (354 square meters) include conference space. This family-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.

Best Western Saint-Etienne Porte du Forez is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 9:30 AM on weekdays.
By Georgette - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 9:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • By Georgette

Things to do

  • Arcade/game room
  • Books
  • Foosball table
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3,810 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to January 2:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Saint-Etienne Aeroport
Best Western Saint-Etienne Aeroport Andrezieux-Boutheon
Best Western Saint-Etienne Aeroport Hotel
Best Western Saint-Etienne Aeroport Hotel Andrezieux-Boutheon
Best Western Saint-Etienne Aeroport Hotel Andrezieux-Boutheon
Best Western Saint-Etienne Aeroport Hotel
Best Western Saint-Etienne Aeroport Andrezieux-Boutheon
Hotel Best Western Saint-Etienne Aeroport Andrezieux-Boutheon
Hotel Best Western Saint-Etienne Aeroport
Best Western Saint Etienne Aeroport
Best Saint Etienne Aeroport
Saint Etienne Porte Du Forez
Best Western Saint-Etienne Porte du Forez Hotel
Best Western Saint-Etienne Porte du Forez Andrezieux-Boutheon
Best Western Saint Etienne Aeroport
Saint Etienne Porte Du Forez
Best Western Saint-Etienne Porte du Forez Hotel
Best Western Saint-Etienne Porte du Forez Andrezieux-Boutheon

Best Western Saint-Etienne Porte du Forez Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 119 out of 285 reviews
Rating 8 - Good. 109 out of 285 reviews
Rating 6 - Okay. 40 out of 285 reviews
Rating 4 - Poor. 14 out of 285 reviews
Rating 2 - Terrible. 3 out of 285 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access from and to the A72 motorway
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convienent
Overnight stay from Normandy to Nice. Convenient parking, clean pool, clean room only complaint was a buzzing noise in bathroom that impacted my sleep. Free parking was nice. Didn’t eat at restaurant. All nearby reataurants closed for August holiday
Stayed 1 night in Aug 2024

8/10 Good

Saman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere inside with pleasant reception area, bar and restaurant. Staff extremely friendly.
Stayed 2 nights in Mar 2024

8/10 Good

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Alison

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had a cockroach in our room that was dying. It looked like it had been poisoned, which makes me think it was an existing issue.
Stayed 1 night in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, very good value, excellent food and friendly service.
Stayed 1 night in Aug 2022

4/10 Poor

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good tidy hotel but don't stay when it's hot
Hotel was fine, however we chose this hotel because it has a pool and air conditioning in the rooms. Unfortunately it wasn't until we retired for the night when it was 30c did we discover that the hotel has no air conditioning of fans, meaning the most painful night with no sleep. Very disappointing.
Stayed 1 night in Aug 2021

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great - just get the air-conditioning working...
Nice hotel, clean and with welcoming staff. Air-conditioning in rooms need major upgrade tho - suffocating heat and unable to open windows as advised for reason for mosquitoes - shame - the only missing point. Dinner on location and their team was out of this world - and they welcome dogs so overall, a location to use again (but not under extreme heat...).
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the area
Great hotel, staff are very helpful.
Stayed 4 nights in Jun 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Andrezieux
Great location for work but a bit quiet after work. Hotel could do with a complete refurb and a bit more variety at breakfast
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Jeongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well managed hotel. quiet and clean room. Staff are very kind. Air conditioner is weak at summer time.
Stayed 1 night in Jul 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2017

6/10 Okay

omer

Liked: Staff & service
Average hotel
Cons: -There was a bad smell in the room. Although i was offered a different room the smell was the same. ---The food in the restaurant was only average and the waiters (only some of them) weren't nice. I arrived fifteen minutes before closing time and they seemed very unhappy about itץ -I couldn't close the bathroom door. Pros: -Receptionist was very nice. He offered another room when i didn't like the smell and also agreed to upgrade my room when i asked (the hotel was almost empty when i arrived, I'm not sure they would have upgrade me if the hotel was fully booked). -Renovated lobby. -Parking gate was closed during night and there was a sense of security. -Quick check-in and check-out. -Breakfast was good. -Bathroom and toilets seem renovated. Bottom line: I'm not sure I would want to stay there again but on the other hand there are not many good options in the area.

6/10 Okay

traveler, Chicago

Liked: Cleanliness, staff & service
dated and could use some maintenance
the carpets and color scheme was right from the 70s. sink faucet sounded like an ancient Roman door creaking open. Petanque court was more weed than dirt. staff were nice and the restaurant food and service were good.

10/10 Excellent

Mark, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nicely maintained hotel
The hotel is a little dated, but has been maintained very well such in a certain way it provides. The staff were exceptionally pleasant and there to be helpful- a small town atmosphere.

4/10 Poor

Bryan, Canada

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioning at this hotel!
We arrived after an 8 hour drive from Normandy in 37 degree Celsius temperature and looking forward to an air conditioned hotel. The only thing cool in the hotel was the bottle of water available at the front door. When we complained to the hotel staff about the room temperature they said that the whole facility was maintained at the same temperature but perhaps we could try to keep the blinds closed to keep the sun and heat in the room. Would not recommend this hotel in the summer.

8/10 Good

Christoffer, London

Liked: Cleanliness, staff & service, room comfort
Good value
Only used the hotel as a place to hang out for the day while we waited to fly home again. Had lunch in the restaurant which had very good service and brilliant food. Great value prices too for being a hotel meal. The lobby area and restaurant is really nice and modern but the rooms feel a little dated and the hallways have these really psychedelic colours. It's located in an industrial area with businesses and a couple of other hotels around so not sure if it serves the airport or industry, so perhaps not a place to stay unless you have local business to conduct (in our case it was the proximity to the airport).

6/10 Okay

The Harrisons, UK

Liked: Cleanliness, staff & service, room comfort
Tour de France bonus
Staff were extremely helpful during our 3 night stay. All spoke English very well. Breakfasts were full and good value, restaurant and bar service very good and good value. I was a little puzzled why our last night cost twice as much as the previous two but then got a nice surprise as 3 of the teams for the Tour de France turned up to stay. The area surrounding lacks any other amenities but there is a bus stop 50 yds from the hotel which takes you into St Etienne and a train station about half a mile away which we used on two of the days. Directions were comprehensive and easy to follow.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Western Novo
This was almost ideal for the purpose intended: a one night stop-over en route between Anjou and Provence.The hotel is close to the motorway, easy to access and offers free parking - all of which were as expected. It looks and feels like the converted Novotel that it is and has the same efficient and friendly reception service that Novotel does well. The catering however attains a level that Novotel rarely achieves: an enticing menu, good cuisine and efficient service. The hotel decor is just a little past its best but it's neat and comfortable throughout with the bonus of an outdoor pool and terrace. Two shortcomings only: no fridge in the room and, more importantly, no way to control the air-conditioning - not always a problem but less than ideal on a warm night with autoroute traffic making window opening an equally unattractive cooling option.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and food
In house restaurant was of a great standard. Staff very friendly and helpful. Option of an Express breakfast is available at the bar, which is a much cheaper option for those of us who need something but not enough to warrant the 13-20Euros requested by most hotels now.

10/10 Excellent

Jérôme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ludovic

Stayed 1 night in Oct 2024

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Les chambres sont confortables, la SDB avec douche > parfaite, parking facile. Restauration très correcte Personnel à l’écoute et accueillant
Stayed 1 night in Nov 2024