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Sure Hotel by Best Western Angouleme

3.0 star property

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Photo gallery for Sure Hotel by Best Western Angouleme

Desk, laptop workspace, blackout drapes, soundproofing
Terrace/patio
Terrace/patio
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
2, Rue Du Gond, Angouleme, Charente, 16000
  • The Comics Museum
    ‪17 min walk‬
  • Château d'Angoulême
    ‪19 min walk‬
  • Angouleme Cathedral
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Similar properties

Reception

Appart'City Classic Angoulême Centre

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
4.2 out of 5, Very Good, (67)
The price is $76
per night
$87 total
includes taxes & fees
Apr 8 - Apr 9
Appart'City Classic Angoulême Centre

About this property

Sure Hotel by Best Western Angouleme

3-star Angoulême hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Sure Hotel by Best Western Angouleme offers 27 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Sure Hotel by Best Western Angouleme is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:30 AM and 10:00 AM.
Sure Hotel by Best Western Angouleme has a restaurant on site.
Room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:00 AM on weekends; EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM and 7:00 PM - 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 9:00 PM) and Saturday - Sunday (5:00 PM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed in January.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Angoulême
Balladins Angoulême Angouleme
Balladins Angoulême Hotel
Balladins Angoulême Hotel Angouleme
Hôtel Saint Antoine Angouleme
Hôtel Saint Antoine
Saint Antoine Angouleme
Hôtel Saint Antoine
Sure By Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel
Sure Hotel by Best Western Angouleme Angouleme
Sure Hotel by Best Western Angouleme Hotel Angouleme

Sure Hotel by Best Western Angouleme Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 347 reviews
Rating 8 - Good. 162 out of 347 reviews
Rating 6 - Okay. 54 out of 347 reviews
Rating 4 - Poor. 15 out of 347 reviews
Rating 2 - Terrible. 6 out of 347 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Stanislav

Stayed 1 night in Nov 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Poor first impressions matter
Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other guest had been provided with. The experience was unwelcoming and disconcerting and gave a poor impression of what by the following morning had been an ok experience.
Stayed 1 night in Jun 2024

2/10 Terrible

Ioan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Rod

Stayed 2 nights in May 2023

6/10 Okay

GREG

Liked: Cleanliness, staff & service, room comfort
The hotel was okay only. The bedding was comfortable and clean. Overall my room was clean however there was mold on the bottom of the shower curtain. The hot water in both sink and shower got to only the cool side of warm. The booking included parking however the hotel parking lot cannot accommodate more than a few cars and the streets nearby are very crowded. Front desk staff was very friendly. Would not be my first choice in the area.
Stayed 1 night in Jan 2023

6/10 Okay

stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good luck
Totally disorganised. The hotel's pleasant enough, but it's a lottery whether or not you get the room you booked, or any room! Don't seem to have any booking process..
Stayed 2 nights in Sep 2022

2/10 Terrible

Ingrid

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not pleasant at all!!!
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location for train station, quiet.
Stayed 2 nights in Aug 2021

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec 2020 stay during Covid
very efficient with excellent attention during Covid, breakfast provided to the room well done.
Stayed 1 night in Dec 2020

6/10 Okay

Frank

Liked: Cleanliness, staff & service, room comfort
2 star
Stayed 1 night in Oct 2020

8/10 Good

keith

Liked: Cleanliness, staff & service
Good for travelers wanting a decent overnight stay
Stayed 1 night in Sep 2020

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

MP, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in tbe adjoining family rooms which was perfect for is and and our family woth 3 children.
Stayed 1 night in Aug 2020

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over
Great check in the gentleman could not have been more helpful. Breakfast was enough and set us up for next leg. Will use again
Stayed 1 night in Feb 2020

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fantastic
Brilliant location stunning views and scenery. The staff are incredible and the food was outstanding. A great place to chill. Will be going back next year.
Stayed 1 night in Jun 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Easy to find friendly hotel. Nice bar down near the water. We arrived late so we had a pizza from dominos just up the road. Lovely breakfast in the hotel, comfortable room, friendly helpful staff. Lovely hotel
Stayed 1 night in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Very welcoming. Helpful, friendly owner. Nice hotel recently decorated.
Stayed 1 night in Jul 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mature couple
Ideal location just outside the main town area but within walking distance. Lovely family run hotel,very quiet. Plenty of parking at site opposite hotel if unable to park in their car parK. Adequate breakfast of fresh products constantly refreshed. Only thing lacking for us was a lounge area to relax on an evening to have time out of your room.
Stayed 4 nights in Sep 2017

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel, noises location
The hotel itself was ok, but the area is very noisy being on a major road/roundabout. Impossible to keep your windows open overnight unless you wanted a 5 a.m wake up call.Breakfast was ok, staff were very friendly and helpful.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room just redecorated comfy bed
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - near the centre
Although check-in was 4pm we arrived on a motorbike early. After contacting the hotel by phone the owner came and opened the reception area and showed us to our room. It was exactly as described. To get to the centre you need to walk up a steep hill but it is well-worth the view, with plenty of restaurants. The hotel is modern and the owners have really presented all the rooms with bright colours and high standards. This is also reflected in the breakfast room, and garden. Definitely would stay here again. Family run hotel which deserves to do really well.
Stayed 1 night in Jun 2017