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I had a lovely time in this surprisingly cosy hotel. Even though located in the hutongs, once inside the hotel, it was unique, charming and cosy. The host was most delightful and helpful. Nothing was too much trouble for her.

Was amazing

Had a wonderful stay here. Front desk staff were polite and helpful. Rooms were spotlessly clean with soft bedding. Convenient transportation nearby, overall fantastic experience and highly recommended.

it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating. While the staff are helpful, if guests seek assistance, but who want to call the staff to seek assistance if you can self-work out?

Great experience

Great stay at Lanou Hotel in Beijing! The location is fantastic—close to many popular attractions, which made sightseeing so easy. The front desk staff were super friendly and check-in was very efficient. The room was clean, comfortable, and well-maintained. As a business traveler, I really appreciated the smooth experience. Highly recommended!