Hotel Samm Bistro Spa - Boutique Class

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Samm Bistro Spa - Boutique Class

Exterior
Indoor pool
Indoor pool
Turkish bath, body treatments, body wraps, body scrubs, facials
Single Room, 1 Twin Bed, City View | Premium bedding, minibar, in-room safe, desk

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Ugur Mumcu Cad. No:19, Ankara, Ankara, 06700
  • Arjantin Street
    13 min walk
  • Pink Pavilion
    15 min walk
  • Karum Shopping Mall
    17 min walk
  • Ankara (ESB-Esenboga)
    28 min drive

Room options

Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Single Room, 1 Twin Bed, City View

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double or Twin Room, 1 Bedroom, Non Smoking

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Samm Bistro Spa - Boutique Class

4-star hotel in Cankaya
Along with an indoor pool, this hotel has a restaurant and a health club. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hotel Samm Bistro Spa - Boutique Class offers 20 accommodations with DVD players and minibars. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
In addition to an indoor pool, Hotel Samm Bistro Spa - Boutique Class provides a health club, a spa tub, and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

Guests are offered a complimentary continental breakfast.
Hotel Samm Bistro Spa - Boutique Class has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 220 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Boutique Class.

Property is also known as

Samm Boutique Class
Samm Boutique Class Ankara
Samm Boutique Class Hotel
Samm Boutique Class Hotel Ankara
Hotel Samm Bistro Spa Boutique Class Ankara
Hotel Samm Bistro Spa Boutique Class
Samm Bistro Spa Boutique Class Ankara
Samm Bistro Spa Boutique Class
Samm Bistro Spa Class Ankara
Hotel Samm Bistro Spa - Boutique Class Hotel
Hotel Samm Bistro Spa - Boutique Class Ankara
Hotel Samm Bistro Spa - Boutique Class Hotel Ankara

Hotel Samm Bistro Spa - Boutique Class Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 5 out of 16 reviews" "
Rating 2 - Terrible. 4 out of 16 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Ramses

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is in a nice residential neighborhood but falls short in many ways. Although the concierge spoke English very well though and was helpful, these things were very disappointing: Air conditioning was not functional we had to call for adjustment (remote batteries were expired); there were no hangers in closet: some of the bathroom amenities had empty boxes, nothing inside; breakfast was very, very small; pool stair to come out of the water was broken and moving as you climb up.
Stayed 2 nights in Jul 2022

10/10 Excellent

Graham

Stayed 5 nights in May 2022

4/10 Poor

Esra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Esra

Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Adam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ich bin enttäuscht dass in Turkey so was passieren kann 👎
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Nilgün

Stayed 1 night in Jul 2022

10/10 Excellent

Fehmi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle tavsiye ederim
Güler yüzlü personeli, muhteşem konumu ve butik tatları ile çok beğendik.
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Otelin yeri ve konsepti güzel ancak hizmet kalitesi ve temizlik vasat
Stayed 1 night in Dec 2019

2/10 Terrible

Ezgi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Spa Hotel Diye gitmeyin Sakın
Yani biz kız arkadaşımla ankara merkezde spa otel diye gittik ama spa hizmetleri yok..Özellikle gitmeden önce telefonla arayıp herhangi bir problem varmı diye sormamıza rağmen. Durum şuydu : Jakuzi çalışmıyor, Spa alanındaki duşlarda sıcak su yok ! Hamamda sıcak su yok! buhar odasını açmamışlar ısınması için 30-45 dakika geçmesi gerekiyor! Saunanın duvarları kirli ! Sonrasında odada da klima yeterli değildi ve yine odanın banyosundaki duşun sıcaklığıda yeterli değildi.Bunları söylememize rağmen hiç ama hiç bir cevap veya ücret iadesi indirim hiç bir tepki göstermediler. Bu tarz bir otel için boşuna para vermeyin.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War in Ordnung. Gute Lage. Für Kurzaufenthalte zu sehr empfehlen
Stayed 1 night in Nov 2019

6/10 Okay

Murat Sinan

Business traveler
Bu otel için karmaşık duygular içerisindeyim.
Bu oteli fiyatı uygun olduğu ve havuzu olduğu için seçmiştim. Odaların minimalist dizaynı hoştu. Ancak oda dökülüyordu. Banyo etajerindeki havlu askısı elimde kaldı. Parkeler yıpranmıştı, tuvalette taharet musluğu dışarıya su kaçırıyordu. Ve artık 3 yıldızlı otellerin bile rutini olan kettle modülü de odada mevcut değildi. Spa kısmı gördüğüm en keyifsiz ve kasavetli spaydı. Çok bakımsızdı ve personeli de profesyonellikten uzaktı. Bir personelin müşteri bölümüne oturup yemek yediğini gördüm oradayken. Buna şahit olacağınız spa azdır. Oda servisinin fiyatları bence fahiş idi. Ben ne yaptım? Dışarıdan yedim. Otelin kahvaltısını vasat buldum. En azından müşteri sahanda yumurta istediğinde bu ekstra olmamalıydı. Öte yandan otel personelinden çok memnun kaldığımı söylemeliyim. Çok yardımcı ve güler yüzlüydüler. Çok ilgiliydiler ve taleplerimi süratle karşıladılar. Konaklamamın zirve kısmı ise, sürpriz bir biçimde karşıma çıkan caz dinletisiydi. Harikaydı. Özetleyecek olursak, çalışanlardan çok memnunum. Bu işletmenin potansiyeli var. Ancak birden fazla olumsuzluk üst üste bindiğinde müşteri memnuniyeti çok düşüyor. Odada bir kettle modülü olsa, kahvaltı daha tatmin edici olsa, spa daha adına yaraşır şekilde olsa çok daha yüksek memnuniyet verirdim. Aynı şekilde, şehir oteli için oda servisi önemlidir. Makul fiyatı olan oda servisi tercih edilir. Otel müşterileri için alttaki bistronun fiyatı indirimli verilirse daha çok ciro yapacaklarına eminim. Ezcümle: Daha iyi yönetim!
Stayed 1 night in Nov 2019

4/10 Poor

SONER

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
rezervasyon saçmalığı
3 kişilik yapılan bir rezervasyonda, otel yetkilisi tarafından "odalarımızda 3. kişi için ilave yatağımız yok, ikinci bir oda tutabilir ya da suit odaya geçebilirsiniz" cümlesini duymak bizleri hayretler içerisinde bıraktı. Bu sorun otelden mi kaynaklandı yoksa hotels.com dan mı bilemiyoruz ancak ilgili yerlere gerekli bildirim yapılacaktır.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet
Hamam böceği vardı havuzda fotoğrafta görüldüğü gibi. Süit oda da kaldık ona rağmen sular oda da ücretli. Kahvaltı da patates ücretli geldi. Ve yemekler soğuktu.
Stayed 1 night in Mar 2018

2/10 Terrible

Selin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Otel, girişden odanın içine kadar tuvalet kokuyor. Çalışanlar amatör. Dıştan göründüğü havası yok. Bi daha asla tercih etmem.