Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Indoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • Cobblestone Farm
    4 min drive
  • Eastern Michigan University
    4 min drive
  • St Joseph Mercy Hospital Reichert Health Center
    5 min drive
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    15 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites Ann Arbor Hwy 23

Ann Arbor hotel with indoor pool
This hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Limited housekeeping is available.
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with safes and coffee/tea makers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Ann Arbor Hwy 23 has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 11:30 AM.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

5.0
Rating 10 - Excellent. 93 out of 1004 reviews" "
Rating 8 - Good. 175 out of 1004 reviews" "
Rating 6 - Okay. 185 out of 1004 reviews" "
Rating 4 - Poor. 207 out of 1004 reviews" "
Rating 2 - Terrible. 344 out of 1004 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets, sticky floor, dirty table tops, porcelain chipped on the tub, caulk coming loose on the toilet, wallpaper coming off, ceiling material coming off the ceiling. Bathroom and closet doors would not shut. Hallway wallpaper coming off. We left immediately and did not stay and went to a different hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very quiet, relaxing. Room was clean. Only one mishap: The first room we had one of the beds were broken. Contacted the front desk and the young gentleman immediately moved us across the hall to another room. Would stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Philip

Liked: Amenities
Disliked: Property conditions & facilities
Front desk and housekeeping lady were very polite. Front desks friend made us very uneasy, following at a close distance to elevator on our second trip to our floor. I DID not allow him on the elevator with me. Toilet rocked on the floor, flushing handle stuck everytime. We will not be coming back.
Stayed 1 night in Oct 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
The entry floor into the room wasn't swept. You had to leave your shoes on in the room. One of the comforters had big holes in it. I reported this to the person at the front desk. The air conditioning didn't seem to work, room was hot. The lighting by the sink was terrible and you couldn't see very well. The tv only had a couple of channels. If you wanted to see something it asked you to sign into your Google account. The carpet in the hallways was gross! Very dirty and stinky. I would never stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Elizabeth

Stayed 2 nights in Sep 2024

4/10 Poor

David c

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT EVER BOOK THIS PROPERTY!!
Stayed 2 nights in Sep 2024

4/10 Poor

tracey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are very nice but overworked. They need to hire more staff to properly tend to clients needs. The hotel needs a desperate update and refresh. It was much too much money for the condition the building is in.
Stayed 2 nights in Sep 2024

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Quiet
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Traveled with family
ROACHES and everything is FILTHY
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2024

4/10 Poor

JoDee

Stayed 6 nights in Aug 2024

2/10 Terrible

Matt

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were very dirty, bed matresses stained, lines dirty
Stayed 3 nights in Sep 2024

4/10 Poor

Peggy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The A/C worked., the gentleman that checked us in was very nice !....there was a wash rad in the toilet tank, toilet running & wouldn't flush, An empty whisky bottle behind chair, only 1 wash rag in the room, the safty lock on door was broken/half missing. The bedspread had several tears in it.
Stayed 1 night in Sep 2024

8/10 Good

abraham

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was helpful and friendly. The carpet was dirty and paint drippy. Our room door had to be lifted up to force it closed room 124. The bed was clean and the high ceilings were very cool.
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, room had mold, no shower curtin, TV didn't work originally.
Stayed 1 night in Sep 2024

2/10 Terrible

Jordan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the nastiest hotel that I’ve ever been in. Upon getting to our room, the tv was on and towels were in the bathtub. The bed was not completely made. I’m fairly certain, this room had not been cleaned between guest. The toliet was broken and unusable. The rooms and hotel look very different in person than online. I would not have completed my one night stay, if I hadn’t checked in at 11pm
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Diego

Stayed 2 nights in Aug 2024