The Kensington Hotel

3.5 star property

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Photo gallery for The Kensington Hotel

Terrace/patio
Front of property - evening/night
Interior
Indoor pool
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
3500 South State Street, Ann Arbor, MI, 48108
  • Briarwood Mall
    ‪5 min walk‬
  • Cobblestone Farm
    ‪4 min drive‬
  • Yost Ice Arena
    ‪4 min drive‬
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    ‪3 min drive‬

Room options

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Classic King NonSmoking)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed (Executive King)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Kensington Hotel

3.5-star hotel in Bryant Pattengill West
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Kensington Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 10 meeting rooms. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

The Kensington Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Rel.ish - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • rel.ish

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kensington Court
Kensington Court Ann Arbor
Kensington Court Hotel
Kensington Court Hotel Ann Arbor
Kensington Hotel Ann Arbor
Kensington Ann Arbor
The Kensington Court
The Kensington Hotel Hotel
The Kensington Hotel Ann Arbor
The Kensington Hotel Hotel Ann Arbor

The Kensington Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with a working hot tub and big, cold
The Kensington had a high class feel for an affordable price tag. We picked them over other hotels in the area becsuse they had a working pool, hot tub, and sauna. I think they have the largest pool of any hotel in the area... and it was a big and deep pool, but it was too cold of a pool to get to enjoy it very much at all. We knew going into our stay that they also didnt provide any sort of free breakfast. And, this was true. There are bakery items, fruits, and coffee you can purchase for an additional charge.... Been a long time since Ive been to a hotel that didnt atleast serve free coffee and cold continental breakfast of some sort. We only paid $110 out of pocket for our stay, so overall we were pleased with what we got for what was spent.
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Well maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Stayed 2 nights in Oct 2024

10/10 Excellent

BRADLEY

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

8/10 Good

Nawar

Stayed 2 nights in Nov 2024

10/10 Excellent

kathleen, Onaway

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy checking in. Room is fine. No complaints. Front desk staff very polite.
Stayed 1 night in Nov 2024

8/10 Good

kathi

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Betty

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I knew a four-star hotel could be this bad, I d spend that extra 50 bucks to stay at a Marriott. Room is extremely smelly and dusty upon our arrival, we were switched to another room upon request, the bathroom is just as bad, with hair, stains around the toilet and bathtub. Air condition did not work. Each day the room service didn’t show up after 2pm, this is after I requested a deep cleaning at 11am at the front desk, in person! Instead of the cleaning staff, a manager showed up at 2pm and said to me if you are not happy with the room why didn’t you request for a different room? Duh! The breakfast was cold, restaurant closes after 11am. The pool facility is dated and strong chlorine, we didn’t want to risk a skin rash. Front desk staffs were sass and couldn’t care less when I walked up each time, except the night shift gentleman, he was friendly, helpful and courteous, he did what he could by switching us to a different room. Overall I would not recommend this hotel. Also the pillows, they are the absolute's worst kinds, zero plush, synthetic. Good luck to your stay if you are booked.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean,quiet
Stayed 1 night in Nov 2024

8/10 Good

linda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
I liked the breakfast, nice choices and the food was tasty and the service was excellent. The rooms could have a better cleaning and could use some updates.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Cress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Staff was rude and unhelpful
The staff was not helpful. They promised to call when the room was ready. They never called. We came back at 7:30 and we got a subpar room by the indoor pool on the first floor. After a 7 hour wait for a room you would think the room would be worth it, it was not. The staff never even apologized. The only highlight was the restaurant, it was pricey but worth it.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old, cramped, few outlets, intermittent unpleasant smell. Staff was friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. They were very carrying compassionate. They were always greeting me,and always on top of everything I needed. They went above and beyond every time and under the circumstances, I wasn’t there for vacation. I was there to take my granddaughter home from the hospital because she Has cancer and she is terminal she’s only one years old. They generally cared and took time to make sure that everything I needed they got for me and again they were so understanding and compassionate wonderful place. I’ll never forget the kindness that they showed me. oh, and also the restaurant staff was actually amazing too. Thank you again. I meant the world to me to have a safe comfortable place to stay during this time
Stayed 1 night in Oct 2024

10/10 Excellent

Ronnie

Traveled with group
Liked: Cleanliness, amenities
Even about the hotel, was outstanding!!
Stayed 1 night in Oct 2024

8/10 Good

MILTON, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial front desk staff. Hotel has been renovated and updated. Access is circuitous due to big construction project across the street. Cost of rooms is quite economical and that makes up for the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Tacf
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024