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Gungor Ottoman Palace Thermal Resort

5.0 star property

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Front of property - evening/night
Interior detail
Exterior
Luxury Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Buffet

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Laundry
  • Gym

Explore the area

View in a map
Gungor Uydu Kent, Antakya, Hatay, 31000
  • Hatay Archeological Museum
    ‪12 min drive‬
  • Necmi Asfuroğlu Archaeology Museum
    ‪14 min drive‬
  • St. Paul Orthodox Church
    ‪14 min drive‬
  • Hatay (HTY)
    ‪25 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | In-room safe, individually decorated, individually furnished, desk

Luxury Suite

  • 538 sq ft
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Front of property

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About this property

Gungor Ottoman Palace Thermal Resort

5-star Antakya hotel with free water park
2 restaurants, 6 indoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, 2 bars/lounges, and a health club are onsite.
Gungor Ottoman Palace Thermal Resort offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Hot springs, an outdoor tennis court, a health club, and a complimentary water park with a lazy river and waterslides are featured at the hotel. 6 indoor swimming pools and 3 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. There are hot springs on site.
Gungor Ottoman Palace Thermal Resort features a full-service spa, hot springs, and a complimentary water park. 6 indoor swimming pools and 3 hot tubs are also on site. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 16 meeting rooms. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a health club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Gungor Ottoman Palace Thermal Resort has designated areas for smoking.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant serves breakfast, lunch, and dinner. Open daily.
Onsite venue #3 - lobby lounge. Open daily.
Onsite venue #4 - bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • 3 hot tubs
  • 6 indoor pools
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot springs
  • Lazy river
  • Mountain biking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • 6 indoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 16 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers 3 separate thermal pools (men only, women only, and co-ed).

We should mention

The seasonal pool will be open from May to September
Pool access available from 10 AM to 5 PM
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the spa without adult supervision

Property is also known as

Ottoman Palace Thermal Spa Congress Hotel Hatay
Ottoman Palace Thermal Spa Congress Hotel Antakya
Ottoman Palace Thermal Spa Congress Hatay
Gungor Ottoman Palace Thermal Resort Antakya
Ottoman Palace Thermal Spa Congress Antakya
Gungor Ottoman Palace Thermal Resort
Gungor Ottoman Palace Thermal Antakya
Gungor Ottoman Palace Thermal
Gungor Ottoman Thermal Antakya
Gungor Ottoman Palace Thermal Resort Hotel
Gungor Ottoman Palace Thermal Resort Antakya
Gungor Ottoman Palace Thermal Resort Hotel Antakya

Gungor Ottoman Palace Thermal Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
3 room changes before we got what we booked. Pool not open. Staff rude
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at hundreds if not thousands of hotels around the world. This hotel is the one that will always stand out as one of the best. The hotel is in Hatay, Turkey 🇹🇷 and is a five star hotel that offers guests a truly remarkable visit. From the moment you arrive, you’ll be awestruck by the lobby in of itself. Then you see the rest of the hotel which includes a hot thermal pool, fresh water pools a huge outdoor pool with water slide. The breakfasts were the best in Turkey. Very few employees spoke english but you’ll learn to overcome the language differences. They really try to make it work. The only downfall was a 3.6 MPs WiFi but that was more for me to figure out how to deal with it. Highly recommended 10/10. I was here 4 nights. I can’t wait to return again ❤️
Stayed 3 nights in Jul 2019

6/10 Okay

Yusra, Riyadh Saudi Arabia

Disliked: Cleanliness
the offer included shuttle bus transportation from/to Airport ,but I had to pay !! that was disappointing. I missed my flight to Hatay so I arrived 12hours late, I found my room but expected a treat from them, like for instance offer one more free night, or allow late check-in . there was a bee in the room
Stayed 3 nights in Oct 2018

8/10 Good

Fayez

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2018

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice destination hotel

The staff was friendly and accommodating and greeting of guests was pleasant.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great except SPA service

The hotel was great and we wanted to try spa services with additional cost. Even though we spent a high end amount, the service was equal to the cheapest spa locations. I think spa staff had chosen from housekeepers, not from trained pros.

4/10 Poor

Ali Can, Istanbul

Disliked: Staff & service, property conditions & facilities, room comfort

Horrible

It was a horrible... Crowd, terrible foods, interesting people, they charge money for everything even for tea or orange juice in the breakfast, very bad room view, pure bathroom, uneducated staff.

10/10 Excellent

Özgür

Stayed 2 nights in Oct 2022

10/10 Excellent

Toomaj

Stayed 1 night in Oct 2022

10/10 Excellent

DURDU

Stayed 2 nights in Oct 2022

2/10 Terrible

Halil

Stayed 1 night in Sep 2022

6/10 Okay

Ömer akçay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, but there's a little bit of room missing. There's no coffee machine, no water heater. Also, there's no total light isolation.
Stayed 1 night in Apr 2022

8/10 Good

Volkan

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Volkan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Urlauberin, Stuttgart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ich war für eine Woche dort. Es war wunderbar und sehr erholsam. Der Service die Freundlichkeit der Mitarbeiter war sehr angenehm. Ich würde jederzeit nochmal hin. Leider war ich außerhalb des Sessons dort im September, da war leider der Außenpool geschlossen, aber man war so nett und hat mich noch draußen sonnen lassen. Herzlichen Dank an das Hotel und alle Mitarbeiter. Ich hatte eine schöne Zeit.
Stayed 5 nights in Sep 2019

6/10 Okay

Maria, Nürnberg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel für ein Wellness Wochenende Die Zimmer sind sehr großzügig und nd sauber . Das Personal freundlich und bemüht. Der Wellnessbereich ist schön aber leider ist das Freibad schon etwas renovierungsbedürftig ! Liegen waren fast alle kaputt und Hotelgäste dürfen erst eine halbe Stunde nach Eröffnung rein ! Die Rutschen sind nicht durchgehend geöffnet und am vorderen Pool ist die Musik zu laut . Die Essen Auswahl ist gut allerdings immer das gleiche und die Zeit des mittags essen zu kurz , nur eine stunde und leider beim Abend Essen auch zu laute Live Musik . Beim Essen unpassend wie ich finde. Im großen und ganzen ok aber nicht für längere Aufenthalte
Stayed 7 nights in Aug 2019

8/10 Good

emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Das Thermalbad war sehr gut, Frühstück buffet sehr reichhaltig und sehr nettes Personal. Wifi auf den Zimmern ist nicht das beste.
Stayed 4 nights in Aug 2019

8/10 Good

Oguz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Geht so. Nur der Aussenpool ist sehr gut. Hotel etwas in die Jahre gekommen. komische Regeln mit Bademantel , Badekappe, usw. Personal war gut und zuvorkommend.
Stayed 2 nights in Jul 2019

6/10 Okay

Bayram

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Eh işte

Havuzlar ve hijyen güzel masaj yapan elemanlar süper ancak yemek fiyasko!Mutfağı ile ünlü olan bir şehirde yenebilecek en kötü meze, yemek ve tatlı bardaydı herhalde ya da sezon olmaması nedeniyle bir baştan savma oldu yakışmadı
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed zijn de voorzieningen. Beter kan de staat van sommige voorzieningen. Hier en daar zie je achterstallig onderhoud . Bijvoorbeeld de kranen in de badkamer die gaan stroef
Stayed 10 nights in Apr 2019