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Aydinbey Queen's Palace & Spa - Ultra All Inclusive

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Reception
Property amenity
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
5 bars/lounges, poolside bar, beach bar
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Besgöz Cad, Kadriye, Serik, Antalya, 07525
  • The Land of Legends
    ‪19 min walk‬
  • Carya Golf Club
    ‪4 min drive‬
  • Antalya Golf Club
    ‪4 min drive‬
  • Antalya (AYT-Antalya Intl.)
    ‪34 min drive‬

Room options

View all photos for Family Room

Family Room | Free minibar, in-room safe, desk, laptop workspace

Family Room

  • 495 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Free minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Double Room, Pool View

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Free minibar, in-room safe, desk, laptop workspace

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Triple Room, Pool View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Aydinbey Queen's Palace & Spa - Ultra All Inclusive

Property in Kadriye
3 restaurants, an indoor pool, and a nightclub are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, a free beach shuttle, and a free manager's reception. Other amenities include 5 bars/lounges, a fitness center, and a beach bar.
Aydinbey Queen's Palace & Spa - Ultra All Inclusive offers 400 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 27-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Serik property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Aydinbey Queen's Palace & Spa - Ultra All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Serik property has its very own private beach. In addition to a seasonal outdoor pool and a children's pool, Aydinbey Queen's Palace & Spa - Ultra All Inclusive provides a waterslide and an indoor pool. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 5188 square feet (482 square meters) include conference space. This all-inclusive property also offers a nightclub, a fitness center, and a sauna.

Aydinbey Queen's Palace & Spa - Ultra All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Main Restaurant - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Yihe Yuan A'la Carte - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
L’Olive A'la Carte - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Lounge Bar - Onsite bar. Open daily.
Queen's Lobby Bar - Onsite lobby lounge. Open 24 hours. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (non-alcoholic beverages included)
Dining availability limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L’Olive A'la Carte
  • Lounge Bar
  • Main Restaurant
  • Queen's Lobby Bar
  • Yihe Yuan A'la Carte

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms
  • 5,188 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Beach shuttle service is available in front of the hotel every 20 minutes from May 15 to October 31

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 18404

We should mention

The seasonal pool will be open from April 01 to October 31
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aydinbey Queen's Palace All Inclusive
Aydinbey Queen's Inclusive
Aydinbey Queen's Palace SPA All Inclusive
Aydinbey Queen's Palace Spa Ultra All Inclusive
Aydinbey Queen's Palace & Spa - Ultra All Inclusive Serik

Aydinbey Queen's Palace & Spa - Ultra All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 115 reviews
Rating 8 - Good. 22 out of 115 reviews
Rating 6 - Okay. 19 out of 115 reviews
Rating 4 - Poor. 13 out of 115 reviews
Rating 2 - Terrible. 18 out of 115 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nabil

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel being in renovation they sent us to a 5 start Greenmax hotel, it is written 5” but it was a dirty 2*, they did not pay the hotel until 3 hours after I arrived and made me wait for confirmation after the hotel paid! Zero acknowledgement or excuses and showed a very lousy image of Turkey.. the bathrooms are cracked and dirty, the balconies are cracked enough to see the steel, there is absence of working wifi and despite the nice idea of the full formula hotel, it is really badly managed as the “smile” is missing!
Stayed 3 nights in Nov 2024

2/10 Terrible

muna abdirizak

The food need to be better. It has no tasty or not cooked good.
Stayed 7 nights in Oct 2024

6/10 Okay

Abbie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Ada

Traveled with family
Liked: Cleanliness
Water slide was open very limited hours and my son picked this property for the slides. Meals are ok but no english titles for the food - we pate a lot of chicken. Lines were very long. They would only give us 1 key to the hotel. Property was okay but wouldn't stay there again.
Stayed 5 nights in Jul 2024

10/10 Excellent

tahir

Stayed 8 nights in Jun 2024

10/10 Excellent

Sabita

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying with little children at this hotel was incredibly easy. I highly recommend it for families, as they even have dedicated food sections for kids and vegetarians. The swimming pool is a good size, though I wish the slides were open longer, as we didn't get enough time to enjoy them. There was a great variety of food available every day, and the rooms were spacious and very clean. The staff were also helpful and friendly, making our stay enjoyable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sabita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly welcoming and friendly, even though many didn't speak English.The variety of food, especially the unique breakfast donuts, was a highlight. The rooms were cleaned daily, and the hotel maintained a high standard of cleanliness, even with guests walking in and out in wet swimsuits.I highly recommend this hotel, especially for families with young children. It’s conveniently located near the airport and offers easy access to the Land of Legends and local markets.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammad Amir, Barking

Stayed 5 nights in Aug 2024

2/10 Terrible

Zara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Kojo

Traveled with group
Liked: Cleanliness, amenities
Decent place but packed with families. Food is plentiful and good quality but not always enough places to sit
Stayed 3 nights in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness
Stayed 7 nights in Aug 2024

6/10 Okay

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect but food was horrible very very poor.
Stayed 8 nights in Aug 2024

10/10 Excellent

Mohammad Amir, Barking

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the all inclusive is basically similar food all the time you do get fed up But yes amazing stay specially to go to land of Legends for a walk
Stayed 5 nights in Aug 2024

8/10 Good

Aqeel Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with spacious family room.
Nice hotel, although there aren't any grounds to walk around in. Food was ok, but a bit repetitive. Pool is big and nice for all. Family rooms were nice and spacious, room cleaning done daily, AC very good. No information about evening shows and sometimes there weren't any. Gozelme stand was open on random days, no info. If you can help it don't use the rip off taxis to goto land of legends (it's a 15 min walk)
Stayed 4 nights in Aug 2024

2/10 Terrible

Sheik

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms Rude staff. Not good with dealing with complaints. Air-conditioned keep switching off. Dirty bathroom. Worn out towels. We had to keep rongong for extra towels. They gave us 3 towels for 4 of us. Uncomfortable bed. Flat pillows. We requested for extra pillows and told not available. They will bring some tomorrow. Next day same response. When we complaint. We got 2 pillows with no covers! There is no iron. Mini bar has only water and 2 juices! The buffet is mediocre. Poor quality food. No proper turkish cuisine. It was more quantity than quality. Limited
Stayed 4 nights in Aug 2024

10/10 Excellent

Onay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

8/10 Good

haroon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Prasanthi

Stayed 11 nights in Jul 2024

10/10 Excellent

li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Oznur

Traveled with family
Liked: Room comfort
Property was good, only restauration was not very well.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kirsty

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I wrote a full review but not enough space. This is not an allergy friendly hotel. It is not a 5* clean and tidy hotel. Food choices are limited and when confronted people were told “it’s because you’re English and not used to food”. There is a lack of empathy and support from most staff. My niece was hospitalised due to gastroenteritis which we believe is due to the hotels facilities as we saw multiple ill children over the 7 day stay. They were not all English either so not an excuse for stomachs issues. The medical team at the hotel were brilliant with my niece. They were efficient and continued to check on her which was great. There was also a gentleman at guest relations that was very considerate to my sister and brother in law. Unfortunately the negative outweighs the positive and I would not recommend this hotel. I welcome the hotel to get in contact to discuss the issues in more detail.
Stayed 7 nights in Jul 2024

4/10 Poor

Aaron James

Disliked: Cleanliness
Unfortunately there were a few issues, Firstly one of our guests had a dairy allegry this was accommodated for at all, leading to myself and my brother in law having to source and provide snacks for her obviously at a 5 star establishment this should not happen, Secondly my daughter contracted Gastroenteritis which ended up with a hospital stay at some cost, and there were various breakouts of this around the hotel, even seeing food and drinks being tested again a 5 star establishment should not have this issue cleanliness should be of the highest priority
Stayed 7 nights in Jul 2024

2/10 Terrible

Ioan Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Hakan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024