The property is closed between January 7 and February 1.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Entertainment
Not included
Crystal De Luxe Resort & Spa – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply step outside to unwind on the property's beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crystal De Luxe Resort & Spa – All Inclusive like a complimentary children's club and an outdoor pool.
Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a children's pool, a health club, and a spa tub. Limited complimentary onsite parking is available on a first-come, first-served basis.
Crystal De Luxe Resort & Spa – All Inclusive is a smoke-free property.
Crystal De Luxe Resort & Spa – All Inclusive offers 356 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature premium bedding. 24-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mexico Restaurant - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Venezia Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A private beach and a health club are featured at the property. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.