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Senza Grand Santana Hotel

5.0 star property

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Photo gallery for Senza Grand Santana Hotel

Front of property
Private beach, beach bar
Property entrance
Private beach, beach bar
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Bar
  • On private beach
  • All inclusive
  • Parking included
  • Spa

Explore the area

Map
Mahmutlar Mevkii, Alanya, Antalya
  • Mahmutlar Beach
    ‪1 min walk‬
  • Mahmutlar Clock
    ‪6 min walk‬
  • Mahmutlar Recreation Area
    ‪6 min drive‬
  • Gazipasa (GZP-Gazipasa - Alanya)
    ‪31 min drive‬

Room options

View all photos for Family Room

Minibar, WiFi

Family Room

  • City view
  • 344 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room

Minibar, WiFi

Standard Room

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Senza Grand Santana Hotel

5-star Alanya hotel with private balconies
Catch some rays on Senza Grand Santana Hotel's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Senza Grand Santana Hotel offers 307 accommodations with minibars and hair dryers. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Alanya hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

A private beach and a water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Senza Grand Santana Hotel is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. At Senza Grand Santana Hotel you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with wireless Internet access (surcharge). This all-inclusive hotel also offers a water park and a complimentary children's club. Complimentary self parking is available on site.

Senza Grand Santana Hotel has designated areas for smoking.

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Mediterranean cuisine and serves dinner only.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (EUR 2 per night)

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 1 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for wireless internet in public areas: EUR 2 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

Property is also known as

Grand Santana Hotel Antalya
Grand Santana Antalya
Grand Santana
Grand Santana Hotel Alanya
Grand Santana Alanya
Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive
Senza Grand Santana Alanya
Senza Grand Santana
Senza Grand Santana All Inclusive
Grand Santana Hotel All Inclusive
Senza Santana Hotel Alanya
Senza Grand Santana Hotel Hotel
Senza Grand Santana Hotel Alanya
Senza Grand Santana Hotel Hotel Alanya
Senza Grand Santana Hotel All Inclusive

Senza Grand Santana Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 2 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 7 out of 16 reviews

4.8/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Inna

Transportation to the hotel is difficult Food is mediocre WiFi is too expensive
Stayed 5 nights in Nov 2024

2/10 Terrible

Evan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare Stay for a Business Trip
I recently stayed at Senza Grand Santana Hotel for a business trip, and it was, without a doubt, the worst hotel experience I've ever had. We booked our rooms well in advance and received a confirmation, but upon arrival, the front desk couldn't find our reservation. It took them a staggering 30 minutes just to locate it, during which the receptionist was not only rude but also clearly overwhelmed and unfriendly. The rooms were a huge disappointment – old, unappealing, and in dire need of renovation. To make matters worse, there was constant noise throughout the night, making it impossible to get a good night's sleep. Adding to our distress, we found insects in the room, which is completely unacceptable. The breakfast offered was far from satisfactory, and the overall staff attitude was unfriendly and unhelpful. This stay was a total disaster and has significantly impacted my view of Senza Grand Santana Hotel. I strongly advise against staying here, especially for business travelers who need a comfortable and reliable place to rest.
Stayed 1 night in Apr 2024

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otel personeli ilgiliydi Burhan şefim ve resepsiyon daki filiz hamıma tüm otel Çalışan personele çok teşekkür ederim animasyon daki arkadaşlarıda unutmayalım güzeldi tavsiye ediyorum
Stayed 4 nights in Oct 2023

2/10 Terrible

Khulood

Stayed 4 nights in Jun 2023

4/10 Poor

Hasene

Stayed 2 nights in Jun 2023

10/10 Excellent

Alina

Liked: Staff & service

8/10 Good

Mustafa kareem tuaib

Stayed 6 nights in May 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Won’t go to this Hotel again
Checked in at 2:30 a.m. on 5.8.2018. The night service desk person didn’t speak any English or German, so it was hard to communicate with him. He wanted paper coupons for the hotel, which I didn’t have. I showed him the confirmation email to which he didn’t agree. He charged immediately 14 Euro for WiFi and wanted to charge for renting a beach towel. On the whole it wasn’t a friendly check in. I thought I booked a 4 star hotel but the receptionist service wasn’t of 1 star hotel
Stayed 7 nights in Aug 2018

4/10 Poor

paul, Bristol UK

Disliked: Cleanliness, staff & service, room comfort
Good location, much too crowded and poor standards
From the moment we arrived there was disappointment, reception were not expecting us and I had to provide proof of us having paid. The room was ok but housekeeping throughout the week was very poor, I even had to track down the housekeeping trolley twice in order to get loo roll. The room was not cleaned regularly and 'clean' towels were like rags with strange stains. The worst experience was in the dining room; it was like a rugby scrum, terribly crowded and their standards of cleanliness were very poor. Floor dirty with spills and food from the day before, dirty plates, no cutlery, filthy tables, if you were lucky enough to get one. I could go on but I think that's enough, there were so many issues that I felt it would have been pointless to complain to the management on site. This was undoubtedly the worst hotel I have ever stayed at, previous experience of hotels in Alanya have been very good.

8/10 Good

Suheyla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Goed
Stayed 2 nights in Aug 2023

8/10 Good

rlm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

2/10 Terrible

Seppo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hirveä meteli illalla ja yöllä pihan discosta.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var dårlig ved dette hotellet.Maten står til kun 2 stjerner av 5.Fantes ikke smør til frokost.Dårlig service fra personalet.Snakket nesten ikke engelsk,kun russisk og tyrkisk.Masse musikkstøy fra morgen til kveld.Roomservicen var elendig.Badet var slitt og avtrekksvifte bråket hele tiden.Dette hotellet og personalet bør oppgraderes til dagens standard.Dette er kun et russerhotell.Styr unna.
Stayed 7 nights in Apr 2019

2/10 Terrible

selami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgrace,
disgrace, rezalet, fotoğraflara aldanmayın aklınıza gelecek er konuda tam bir rezaletler, tatili yarım bırakıp döndüm, yemekler yenecek gibi değildi.

2/10 Terrible

Ange, Clichy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel non accueillant. Service client déplorable,
Lors de notre arrivée à l’hôtel vers 4h00 du matin, la personne à la réception ne nous a pas adressé une parole, il a répondu très vaguement par "oui" ou "non" et souvent "je ne sais pas" à nos questions. Il nous a donné le numéro et les cartes de nos chambres et nous a vaguement indiqué le chemin pour que nous nous y rendions seuls. Nous avons dû trouver notre chambre dans un hotel que nous connaissions pas et qui est composé de 329 chambres. Notre famille est composée de 2 adultes et 3 enfants. Avant notre départ, nous avions signalés à l'hotel que nous souhaitions une chambre communiquante. Malgré notre demande, l'hotel nous a fourni 2 chambres l'une à l'opposée de l'autre ce qui était impensable vue l'age de nos enfants (7,11 et 15 ans). Nous avons dû attendre 2 jours pour obtenir une chambre non communiquante mais l'une à coté de l'autre. Hygiène du restaurant, du snack et des bars est à signaler aux services de l’hygiène. Nous avons pris tous nos repas sur des tables, des chaises et des sols sales. A chaque repas, nous devions nettoyer nos tables nous mêmes car les serveurs (en petit nombre) ne voulait pas le faire. Les sols étaient souillés par la nourriture. Nos chaussures collaient au sols lors de nos déplacements dans le restaurant. Nous avons dû acheter des bouteilles d'eau durant tout notre séjour (14 jours) car l'hotel n'en donnait pas. La liste est encore longue et il ne reste plus assez de caractère. Merci de prendre en considération tous ces éléments

2/10 Terrible

Astrid, DK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ulækkert og gammeldags
Måske det var 4* i 70'erne, men der er intet 4* over det i dag. Der er mug og lugter samt ingen aircon (andet end på værelset). Fitness er stort set ikke eksisterende og rengøring heller ikke. Dårlig mad og kun wifi i lobbyen. Kan bestemt ikke anbefales og vi rejste efter en dag, selvom vi havde booket til 5 overnatninger.