The following facilities are closed seasonally each year. They will be closed from November 1 to April 15:
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Land activities
Entertainment
Not included
Xanadu Resort Hotel - High Class is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Xanadu Resort Hotel - High Class you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.
Xanadu Resort Hotel - High Class has designated areas for smoking.
Xanadu Resort Hotel - High Class offers 421 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies. A pillow menu is available. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Serik hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ipek Yolu - This buffet restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Dragon - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.
Rosebud - Onsite bistro. Guests can enjoy drinks at the bar. Open 24 hours.
La Cascade - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Balik - This restaurant specializes in seafood and serves dinner only. Reservations are required.
24-hour room service is available.
Shang-Du has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.