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Casa Encantada by Porta Hotels

4.0 star property

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Photo gallery for Casa Encantada by Porta Hotels

Relax by the serene pool surrounded by lush greenery and a decorative archway.
Cozy retreat with a four-poster bed, two comfortable chairs, and a fireplace.
Relax in a warm and inviting space with a fireplace, comfortable seating, and serene views of lush greenery.
Relax in a tranquil oasis surrounded by lush greenery and comfortable sun loungers.
Sit comfortably on this traditional bench, flanked by potted plants and a charming window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪6 min walk‬
  • Antigua Guatemala Cathedral
    ‪8 min walk‬
  • Casa Santo Domingo Museum
    ‪14 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Casa Encantada by Porta Hotels

4-star Antigua Guatemala B&B walkable to Central Park
This smoke-free bed & breakfast features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Casa Encantada by Porta Hotels offers 10 accommodations with safes and bathrobes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the bed & breakfast include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This family-friendly bed & breakfast also offers an outdoor pool, spa services, and a terrace. Concierge services and wedding services can be provided.

Casa Encantada by Porta Hotels is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Casa Encantada by Porta Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • High chair
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Toaster

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Encantada
Casa Encantada Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Hotel Antigua Guatemala
Casa Encantada B&B Antigua Guatemala
Casa Encantada
Casa Encantada by Porta Hotels Bed & breakfast
Casa Encantada by Porta Hotels Antigua Guatemala
Casa Encantada by Porta Hotels Bed & breakfast Antigua Guatemala

Casa Encantada by Porta Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 443 reviews
Rating 8 - Good. 77 out of 443 reviews
Rating 6 - Okay. 21 out of 443 reviews
Rating 4 - Poor. 7 out of 443 reviews
Rating 2 - Terrible. 3 out of 443 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel. Outstanding service from the front desk. Amazing restaurant shared with sister property Pensativo. The Porta group never disappoints with their customer service and their concepts of hospitality in their properties. Each one is very individual but consistently maintain excellence.
Stayed 1 night in Apr 2025

8/10 Good

Guillermo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Antigua

A little gem in Antigua. Great personnel at the restaurant, the room service and the front desk. The restaurant is on the top with volcanos views.
Stayed 5 nights in Mar 2025

10/10 Excellent

susan

Stayed 1 night in Mar 2025

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent service
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great poace to stay. Staff is super friendly and are always eager to help, genuinely seeking solutions to any issues that may come up.
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really was a great property only issue with us was the shower head keep dripping water could not close the valve for the hot water in the shower causing a sauna in the bathroom due too keep leaking hot water couldn’t really sleep with so much noise of the water dripping but other than that really safe place
Stayed 3 nights in Mar 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!
Stayed 2 nights in Mar 2025

10/10 Excellent

Francislaine

Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and intimate 10 room hotel but with access to the spa, gym and restaurant of the larger Porta Hotel around the corner. It feels more like you’re staying at a beautiful home than a hotel. Breakfast on the roof terrace was excellent.
Stayed 2 nights in Mar 2025

8/10 Good

INES MARGARITA NAVARRO DE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, and great location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely love this place, Hope to come back!

This honestly was the best hotel I think I've ever stayed at, and I've traveled quite a bit! Centrally located before enough away that you can sleep quietly at night, beautiful and local features and decor, anything you could need if you forgot something at home, beautiful volcano views right outside the door, and sister hotel with an incredible pool. Oh, and of course, very affordable. Grateful for my stay!
Stayed 1 night in Feb 2025

10/10 Excellent

ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind. The rooms small but it’s a great facility and close to everything.
Stayed 3 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Feb 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, all around

Fantastic breakfast and super clean/comfortable rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

10/10 Excellent

Mileide Del Valle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel súper lindo, cuidan los detalles con los servicios complementarios que te hacen sentir muy especial. Gran servicio al cliente, el personal es muy atento y en mi caso resolvieron sin mayor tema una confusión que hubo en la reservación con relación al total de huéspedes en la reservación. Solo haría falta que renueven sus TVs por unas que permitan el uso de plataformas de streaming y corregir la gotera de la ducha.
Stayed 1 night in Feb 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean

Todo tan limpio y organizado como la primera vez que estuvimos, hace 5 anios . Gracias
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Emilio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen hotel

Excelente atención y desayuno
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Paradise in Heart of Antigua

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and quaint as it only has maybe 10 rooms. The staff is very friendly and welcoming! You also have access to a couple of other hotels and their restaurants and amenities.
Stayed 7 nights in Oct 2024

10/10 Excellent

layla, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Encantada was exactly what I was looking for: a unique boutique hotel; cute, clean, safe, and walking distance from main Antigua shopping and activities. Staff were super helpful and courteous; and I was extremely pleasantly surprised to be offered the suite when I checked in. Only suggestion I have is to please deep clean the bath tub. Nonetheless, I will definitely be a repeat customer. Thank you!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bertoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Oct 2024