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Casa Encantada by Porta Hotels

4.0 star property

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Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
24-inch TV with cable channels
Junior Studio Suite | Balcony
Porch
Junior Studio Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
  • Central Park
    ‪6 min walk‬
  • Antigua Guatemala Cathedral
    ‪7 min walk‬
  • Casa Santo Domingo Museum
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪73 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Encantada by Porta Hotels

4-star Antigua Guatemala B&B walkable to Central Park
This smoke-free bed & breakfast features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Casa Encantada by Porta Hotels offers 10 accommodations with safes and bathrobes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the bed & breakfast include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This family-friendly bed & breakfast also offers an outdoor pool, spa services, and a terrace. Concierge services and wedding services can be provided.

Casa Encantada by Porta Hotels is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Casa Encantada by Porta Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment rooms
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1995
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Restaurant dining guides
  • Toaster

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Encantada
Casa Encantada Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Hotel Antigua Guatemala
Casa Encantada B&B Antigua Guatemala
Casa Encantada
Casa Encantada by Porta Hotels Bed & breakfast
Casa Encantada by Porta Hotels Antigua Guatemala
Casa Encantada by Porta Hotels Bed & breakfast Antigua Guatemala

Casa Encantada by Porta Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 322 out of 429 reviews
Rating 8 - Good. 77 out of 429 reviews
Rating 6 - Okay. 21 out of 429 reviews
Rating 4 - Poor. 7 out of 429 reviews
Rating 2 - Terrible. 2 out of 429 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen hotel
Excelente atención y desayuno
Stayed 1 night in Jan 2025

8/10 Good

John

Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Paradise in Heart of Antigua
This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and quaint as it only has maybe 10 rooms. The staff is very friendly and welcoming! You also have access to a couple of other hotels and their restaurants and amenities.
Stayed 7 nights in Oct 2024

10/10 Excellent

layla, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Encantada was exactly what I was looking for: a unique boutique hotel; cute, clean, safe, and walking distance from main Antigua shopping and activities. Staff were super helpful and courteous; and I was extremely pleasantly surprised to be offered the suite when I checked in. Only suggestion I have is to please deep clean the bath tub. Nonetheless, I will definitely be a repeat customer. Thank you!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bertoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Oct 2024

10/10 Excellent

Alfonso

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and intimate. Amazing service. We were able to watch the volcano every morning while having breakfast. Priceless experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nahum, Yorba Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, I like it, I'll recommend it
Stayed 1 night in Aug 2024

10/10 Excellent

Idit

Liked: Property conditions & facilities
Amazing staff and beautiful accommodations
Stayed 6 nights in Jul 2024

10/10 Excellent

Frances

Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, great property
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stepping stones over water!
Very nice room. Unique stepping stones over water to get to the room. No A/C and the ceiling fan was noisy when turned up.
Stayed 1 night in May 2024

10/10 Excellent

Sarita, PEMBROKE PINES

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and pleasant. Staff went out their way to make your stay memorable. My room had everything you need, clean and a/c equipped. It’s worth staying at this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel es súper pequeño, las habitaciones también, un poco incómodas y nada ventiladas. El desayuno espectacular en la terraza. El hotel es bonito pero no es cómodo.
Stayed 2 nights in May 2024

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice enough. Though the room was very small, we’re always out anyways. And thankfully they provided a fan, it gets a little warm the room doesn’t have AC. The property is very cute, staff are very helpful. Breakfast was good. I like that you could use the sister Hotel’s pool & gym although we didn’t have time to do it. The place is very quiet and very relaxing. I highly recommend this. Good value for money!
Stayed 3 nights in May 2024

2/10 Terrible

Adriana

Disliked: Staff & service
They did not have my reservation at all. There was confusion at check in. Big inconvenience
Stayed 4 nights in Apr 2024

8/10 Good

Darlyn, Guatemala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bien bonito pero recomiendo que tengan aire en todas las habitaciones. El personal fue muy amable y nos movió a la única habitación con A/c porque nuestra habitación parecía Sauna no tenía mucha ventilación
Stayed 1 night in May 2024

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2024

8/10 Good

Alison, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service
I was in town for a wedding and had a lovely stay. The rooms were clean, bed was comfortable, and staff was very friendly (though did not speak any English, which is fine, just make sure you have way to translate if you don't speak Spanish). The pool is very cold which is nice refreshing for hot days, but too cold at night. The two neighboring sister hotels were much nicer accommodations so it was nice to be able to quickly walk there to use their pool and for free breakfast. The only real negative about this hotel (besides that it has no AC, but most places don't), was that it is VERY VERY loud in the rooms in the morning and during the day, as the windows to the rooms are right on the street and heavy traffic starts as early as 5:30/6am that woke me up every morning. It is slightly better if you close the windows, but if it's hot, you want them open for air circulation. Also, if you want cold bottled water, they charge $5/bottle. Otherwise, this was a perfectly fine small hotel to stay at, though there are much nicer places to stay near by for the same rate, if not cheaper.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like was there was no A/C in the room i stood in nor was there a screen to keep out bugs if i opened the window for fresh air at night. But with that being said the people on the property where very helpful, kind and the food was great and prices were good. its a very personal type of place to stay no big crowds and central to many things to do i would highly recommend staying as well as staying here again if i ever go back to Antigua.
Stayed 3 nights in Apr 2024

8/10 Good

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel! Great staff and breakfast. Room was very nice, but a little warm during the day. Loved our stay!
Stayed 1 night in Apr 2024

8/10 Good

Jared

Stayed 2 nights in Apr 2024