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El Carmen Suites

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Carmen Suites

Courtyard
Deluxe Double Room, 1 King Bed | Down comforters, individually decorated, individually furnished
Garden view
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Parking included
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez
  • San Jose el Viejo Ruins
    2 min walk
  • Central Park
    7 min walk
  • Museo del Hermano Pedro
    7 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    73 min drive

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Down comforters, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Down comforters, individually decorated, individually furnished

Family Studio Suite, Multiple Beds

  • 474 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Down comforters, individually decorated, individually furnished

Standard Triple Room, Multiple Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Down comforters, individually decorated, individually furnished

Economy Double Room, 1 Double Bed

  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Down comforters, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, individually decorated, individually furnished

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Bed(s)

View all photos for Triple Room Standard

Down comforters, individually decorated, individually furnished

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite With View

Down comforters, individually decorated, individually furnished

Suite With View

  • Sleeps 4
  • 3 Full Bed(s)

View all photos for Double Room Standard

Down comforters, individually decorated, individually furnished

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Room Superior With Internal View

Down comforters, individually decorated, individually furnished

Room Superior With Internal View

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Room

El Carmen Hotel

Breakfast included
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (490)
The price is $129
per night
$157 total
includes taxes & fees
Dec 11 - Dec 12
El Carmen Hotel

About this property

El Carmen Suites

4-star Antigua Guatemala hotel walkable to Central Park
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, concierge services, and laundry facilities.
El Carmen Suites offers 32 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. Televisions come with cable channels.

Bathrooms include showers. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a rooftop terrace, spa services, and a vending machine. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.

El Carmen Suites has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
El Carmen Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 9:30 PM
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 1 2024 to September 4 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

El Carmen Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 251 reviews" "
Rating 8 - Good. 68 out of 251 reviews" "
Rating 6 - Okay. 33 out of 251 reviews" "
Rating 4 - Poor. 14 out of 251 reviews" "
Rating 2 - Terrible. 8 out of 251 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful colonial building, big room, delicious a la carte breakfast. Shame about cracks on the floor in my room, that could be safety hazard, and there was nowhere to hang towels
Stayed 3 nights in Aug 2024

10/10 Excellent

Limberth Arce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, nice location, great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vivian, Maywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at El Carmen Suites. We were welcome with a refreshing drink-which is a nice touch. The room is spacious, clean and the staff is friendly, welcoming and helpful. The breakfast was delicious and you have so many options. The view from the terrace is spectacular! We witness the volcano Fuego erupting. The lush greenery is beautiful. The room gets stuffy so a fan definitely helps. Some guests kept their doors open since it gets so hot in the room. If you ask, the staff will gladly get you a fan. The only issue is a foul smell that comes from the septic system at certain times of the day but since we mostly spent the day out it was not an issue but we did notice it when we return to the room. Overall, great price, location and service. I would definitely recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Jose Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The climate was warm, the room has very little ventilation and one of the rooms had NO fan on it. Not a comfortable night to sleep in.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bien solamente el internet muy malo y el parqueo no se encuentra dentro de las instalaciones y eso lo complica un poco.
Stayed 1 night in Aug 2024

8/10 Good

Matias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and traditional small boutique hotel!! The only bad thing no all the rooms include AC, ours only come with a fan.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful period the room is really accommodated. A family of 4 period it was spacious. Everyone had room for their belongings period we did not feel cramped at all period the bathroom was also very big and spacious. Appreciated the convenience of the hot and cold water at this location. Period the staff was also very kind and always helpful period the breakfast area where they serve also dinner was beautiful and had amazing views period the way that breakfast is included really was helpful and the food selection was had a wide variety. Period uh, we did walk to several shops outside of the hotel period he could really find anything in in that location period Landmarks that we went to go see or within walk range, and it didn't take as long to get there period we really enjoyed our stay here and we'll book again in the future. Period we'll also be recommending this location to family and friends
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Staff & service, property conditions & facilities
El desayuno excelente
Stayed 1 night in Jul 2024

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Hector

Traveled with family
Disliked: Staff & service, amenities
Very disappointed
Stayed 1 night in Jul 2024

2/10 Terrible

ALBERTO

Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó su amabilidad
Stayed 7 nights in Jun 2024

6/10 Okay

joel

Liked: Cleanliness, staff & service
Room need more care, tv didnt work, showwr cover with molds.
Stayed 7 nights in Jun 2024

2/10 Terrible

ALBERTO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Knyja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved this hotel must stay when I come back
Stayed 9 nights in Jun 2024

10/10 Excellent

Darlenee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rosa Angélica

Liked: Staff & service
It was Ok. But the in the pictures the hotel look different.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto servicio muy amables todo su staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryan, Shingle Springs

Traveled with family
Liked: Amenities
Great hotel
Stayed 1 night in Jun 2024

6/10 Okay

Rita

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Anguy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in love with the hotel and the staff too
Stayed 4 nights in May 2024

10/10 Excellent

marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very lovely, you may see a lot from the top roof, they keep the room very clean and the staff is very kind
Stayed 7 nights in Jun 2024