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Hotel Casa del Parque

3.5 star property

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Photo gallery for Hotel Casa del Parque

Aerial view
Hallway
Reception
Interior
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
4th Ave Norte #5, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪2 min walk‬
  • Antigua Guatemala Cathedral
    ‪3 min walk‬
  • Casa Santo Domingo Museum
    ‪6 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Triple Room, Garden View, Courtyard Area

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Triple Room, Garden View, Courtyard Area

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, Garden View, Courtyard Area

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Room, Garden View, Courtyard Area

9.2 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View, Courtyard Area

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Courtyard View, Courtyard Area

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Casa del Parque

3.5-star hotel in Historic Center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. Change of towels is available on request.
Hotel Casa del Parque offers 15 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. In addition to a full-service spa, Hotel Casa del Parque features an outdoor pool and a sauna. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). This Colonial hotel also offers a children's pool, spa services, and a terrace. Concierge services and wedding services can be provided. A total renovation of this property was completed in May 2022.

Hotel Casa del Parque is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel Casa del Parque has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1997
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 18
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1969 ft away)
  • Pet fee: USD 5 per pet, per night
  • Late check-out fee: USD 18 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa del Parque
Casa del Parque Antigua Guatemala
Hotel Casa Parque Antigua Guatemala
Hotel Casa del Parque
Hotel Casa del Parque Antigua Guatemala
Hotel Casa Parque
Casa Parque Antigua Guatemala
Hotel Casa del Parque Hotel
Hotel Casa del Parque Antigua Guatemala
Hotel Casa del Parque Hotel Antigua Guatemala

Hotel Casa del Parque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 428 reviews
Rating 8 - Good. 123 out of 428 reviews
Rating 6 - Okay. 53 out of 428 reviews
Rating 4 - Poor. 31 out of 428 reviews
Rating 2 - Terrible. 18 out of 428 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s next door to a very noisy bar, and while the staff provides earplugs, it’s still a lot
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking property. Close to shopping, food, central park. Staff was very helpful. Only issue I found was internet access only available in open areas due to extremely thick walls.
Stayed 1 night in Mar 2025

4/10 Poor

Argimiro

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Changed to another hotel close by

This hotel is not a Luxury property, room, towels are in very bad shape, not really clean and it is 2stars hotel After several complaints, the manager moved us to another property “Las Camellias Inn”; very nice, clean Thanks for the change
Stayed 2 nights in Mar 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerardo, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Feb 2025

10/10 Excellent

Trudy

Stayed 1 night in Mar 2025

2/10 Terrible

Beth, redmond

Traveled with group
Disliked: Cleanliness, amenities
The room is so small you can lay in bed and put your feet on the wall. There's nowhere to put luggage and nowhere to hang up clothes. There's a disco tech next door that makes the walls vibrate. The sheets were dirty and the bed was rock hard.

6/10 Okay

michael

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tried putting me in a single bed for me and my nephew after I clearly paid for a double room. No one at front desk after 10pm.
Stayed 3 nights in Feb 2025

8/10 Good

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel location & the pool! As the other reviews mention the sound from the club next door is extremely loud until 2am everynight. The bed was also extremely hard.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mercy

Traveled with family
Liked: Cleanliness, staff & service
Every employee was friendly and helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a pool, and communal areas were very nice and well maintained.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eliel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that work there , were very friendly and knowledgeable of the city . They welcome questions and give straight honest answers, i love that with no beating around the bush. Very nice place
Stayed 5 nights in Feb 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s unfortunate that El Barrio is right next door. The hotel is a sweet and the staff was lovely. Just that the club next door is pumping till 12:30 am every night. Otherwise it’s a charming place to stay. The location is right close to everything.
Stayed 7 nights in Feb 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to the park and the arch. However the bar next door is very loud at night so if you think you're going to sleep early, bring earplugs.
Stayed 2 nights in Feb 2025

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Guillaume

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated but Very noisy…there is a bar next door and the played loud music until 12h30 am and then everything stop … otherwise rooms are clean and staff are friendly
Stayed 2 nights in Jan 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Quaint, but not comfortable

It is a cute little boutique hotel, however the bedroom and bathroom are essentially one large room. W/C had saloon type doors with stained glass so that whoever is in the bedroom can see and hear who is in the bathroom. There is no A/C which I guess is not uncommon in Antigua. Also the beds were very uncomfortable. Sleeping on the floor might have been softer.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

It was a pure delight loved the extremely comfortable bed and gorgeous linen. Unfortunately for me on both occasions I stayed I had to check out early .. but didn’t want to leave! The staff were super friendly and helpful!
Upstairs room .. the downstairs terrace room was amazing too.
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. And it was close to everything
Stayed 3 nights in Jan 2025

10/10 Excellent

MARBIN LEONEL, LOS ANGELES

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great location. Able to walk everywhere. Loved the structure. Only one bad thing. Right next to a bar/club loud music until 12:30am
Stayed 4 nights in Dec 2024

8/10 Good

FERNANDO, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise at night. Could not sleep well
Stayed 7 nights in Dec 2024

8/10 Good

German Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! Nice, spacious rooms, pool and sauna. Friendly, welcoming, feels luxurious. Pity there’s no parking or breakfast on offer. But, I’ll stay there again and highly recommend it.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at Casa del Parque. Friendly and professional staff!
Stayed 3 nights in Dec 2024