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Hotel Casa del Parque

3.5 star property

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Photo gallery for Hotel Casa del Parque

Aerial view
Lobby sitting area
Superior Double Room, Mountain View, Courtyard Area | City view
Interior
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
4th Ave Norte #5, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪1 min walk‬
  • Antigua Guatemala Cathedral
    ‪2 min walk‬
  • Casa Santo Domingo Museum
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪71 min drive‬

Room options

View all photos for Deluxe Triple Room, Garden View, Courtyard Area

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Triple Room, Garden View, Courtyard Area

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room, Garden View, Courtyard Area

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Room, Garden View, Courtyard Area

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View, Courtyard Area

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Room, 1 Queen Bed, Courtyard View, Courtyard Area

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Casa del Parque

3.5-star hotel in Historic Center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. Change of towels is available on request.
Hotel Casa del Parque offers 15 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. In addition to a full-service spa, Hotel Casa del Parque features an outdoor pool and a sauna. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). This Colonial hotel also offers a children's pool, spa services, and a terrace. Concierge services and wedding services can be provided. A total renovation of this property was completed in May 2022.

Hotel Casa del Parque is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel Casa del Parque has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1997
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 18
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1969 ft away)
  • Pet fee: USD 5 per pet, per night
  • Late check-out fee: USD 18 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa del Parque
Casa del Parque Antigua Guatemala
Hotel Casa Parque Antigua Guatemala
Hotel Casa del Parque
Hotel Casa del Parque Antigua Guatemala
Hotel Casa Parque
Casa Parque Antigua Guatemala
Hotel Casa del Parque Hotel
Hotel Casa del Parque Antigua Guatemala
Hotel Casa del Parque Hotel Antigua Guatemala

Hotel Casa del Parque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 183 out of 398 reviews
Rating 8 - Good. 119 out of 398 reviews
Rating 6 - Okay. 49 out of 398 reviews
Rating 4 - Poor. 30 out of 398 reviews
Rating 2 - Terrible. 17 out of 398 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at Casa del Parque. Friendly and professional staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Wanda

Stayed 3 nights in Dec 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located near the center of town. But the daily fireworks, some that were very loud, ruined any chance I wanted to sit by the pool and relax.
Stayed 7 nights in Dec 2024

8/10 Good

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Delia vigil, La Puente

Traveled with family
Liked: Amenities
El barrio club no Deja dormir
Stayed 3 nights in Nov 2024

8/10 Good

Juan Manuel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice "boutique" hotel. Good restaurants around the hotel area. Outstanding view @ Room #12, higly recomended. Pet friendly also !
Stayed 3 nights in Nov 2024

4/10 Poor

Cecilia

Liked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Service
Really bad customer service, no toilette paper in the bathroom, we asked someone to bring some and she never came back, we then ask another person and they got it. The TV was not working, we told them and they never came to the room. Parking was not easily accessible, had to walk 7 blocks with my elderly mother. The person at the front desk was not nice at all. Will never stay there again and will share with my friends and family.
Stayed 1 night in Nov 2024

6/10 Okay

Elida

Traveled with family
Disliked: Amenities
Property needs some care.
Stayed 4 nights in Nov 2024

10/10 Excellent

Victor

Stayed 1 night in Nov 2024

8/10 Good

Fabiola, Oak Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and quaint (not quiet). The pool was excellent. It was clean! They offer coffee and tea 24 hours a day. The room was clean, the sheets smelled clean, we were 3 people and the place was large enough. There is a TV in the room with 2 remote controls one to turn on the TV, the other to change the channels. There is little explanation on how to switch to streaming services which they claim we had access to, but that was not a deal breaker, I was there to rest, not to watch TV. They go you separate towels to use the pool you get those at the reception and you must return those at the reception. We didn’t use the sauna but if you do, you must alert the reception 30 min. Ahead of time for it to be ready. No extra charge for that. The staff was extremely friendly, and helpful. They informed us of the locations we were interested in visiting. Keny, Heidi, and Ale were excellent also the other gentleman that had the night shift was friendly. Nosie: there is a group of bars almost next door so you can hear it late at night. Not a problem for me bus something to keep in mind. Food: welcome basket you must pay for any item you consume (snacks, water, wine). Also, restaurant is 5 blocks away and opens at 10am, not convenient. We didn’t go. Security box: it’s a drawer in a nightstand, didn’t look safe at all, easy to open w/o they key. Wished they actually had a real safety box. Overall a good experience, we felt safe in that hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property were very clean. Great view of volcano. Able to walk to most locations. If noise is a thing , you could hear music late night from the bar next door.
Stayed 3 nights in Oct 2024

10/10 Excellent

Edwin, South Gate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
santiago was the guy at front on night shitft , he was really helpful and polite !
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

This is a beautiful property but I would not stay here again because the bar next door is very, very loud until 12:30 and even with ear plugs it kept me awake. Otherwise it was lovely.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion y ambiente amigable
Stayed 1 night in Oct 2024

10/10 Excellent

byron

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our 7 nights stay there was an excellent experience. Staffs are friendly and very helpful. Everything is very close by so you can walk around the city.
Stayed 8 nights in Sep 2024

6/10 Okay

Satoya

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very convenient location, so close to everything. The facility itself definitely needs a bit updating especially the rooms but overall a good stay
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bar next door
Stayed 1 night in Sep 2024

10/10 Excellent

Hayline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024

8/10 Good

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking
Stayed 1 night in Sep 2024