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View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room, Private Bathroom

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Private Bathroom

Comfort Triple Room, Private Bathroom | In-room safe, individually decorated, individually furnished, desk

Comfort Triple Room, Private Bathroom

  • 194 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, Shared Bathroom

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room, Private Bathroom, Garden View

Comfort Double Room, Private Bathroom, Garden View | In-room safe, individually decorated, individually furnished, desk

Comfort Double Room, Private Bathroom, Garden View

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Room

Hotel Panchoy

  • Spa
  • Pet friendly
  • Free WiFi
  • Breakfast available
4.2 out of 5, Very Good, (215)
The price is $67
per night
$82 total
includes taxes & fees
Feb 26 - Feb 27
Hotel Panchoy

About this property

Hotel Casa Rustica

4-star hotel in Historic Center
Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a microwave in a common area are onsite. Change of towels is available on request.
Hotel Casa Rustica offers 14 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels and first-run movies. Full-sized refrigerators/freezers and microwaves are provided.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include shared/communal kitchens and complimentary toiletries. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 420 square feet (39 square meters) include conference space. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). This Colonial hotel also offers a rooftop terrace, spa services, and a library. A total renovation of this property was completed in May 2021.

Hotel Casa Rustica has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Hotel Casa Rustica has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 9 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 7 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Renovated entire property - May 2021

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 13
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 9 per night (2625 ft away)
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 13 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Rustica Antigua Guatemala
Hotel Casa Rustica
Hotel Casa Rustica Antigua Guatemala
Casa Rustica Antigua Guatemal
Hotel Casa Rustica Hotel
Hotel Casa Rustica Antigua Guatemala
Hotel Casa Rustica Hotel Antigua Guatemala

Hotel Casa Rustica Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 348 reviews
Rating 8 - Good. 107 out of 348 reviews
Rating 6 - Okay. 47 out of 348 reviews
Rating 4 - Poor. 20 out of 348 reviews
Rating 2 - Terrible. 18 out of 348 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 3 nights in Nov 2024

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service, property conditions & facilities
Clerk refused to provide options after booking a shared bathroom room. Totally disappointed with this experience. Never again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Casa Rustica
Very pleasant hotel, the service was good and the restaurant attached to the hotel was amazing. The room is not very big but conveniant enough. We enjoyed our stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Carol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so hot that my mom became ill. We asked for a fan and received a tiny desk fan. It wasn't even big enough to send it on the floor. She was throwing up in the morning, so we left a day early.
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Stayed 10 nights in Sep 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time in Antigua!
Stayed 3 nights in Oct 2024

10/10 Excellent

Yujin, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given that any buildings in Antigua are old, you can't be prevented from the noise coming from another room. So be prepared. Other than that, everything was great. Central location, kind staffs and very accommodating services
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 4 Star Hotel but Overall Great Pros: Very Nice Staff, Great Location, Free Coffee in the lobby (not the Espresso machine, just the coffee) and great internet. Cons: Toilet was extremely low and small. Shower soap and shampoo are very small. And Bed is not the most comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice stay, comfortable room, convenient for a short stay to visit the city.
Stayed 1 night in Sep 2024

6/10 Okay

Francisco

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
My experience was not good. Im aware and have to be objective that you cant expect much for the price you are paying. It works if you are working or traveling and you'll spend only the night, but the beds are not comfortable, their rooms needs maintenance or a little bit of investment. I had several issues with my bedroom because it was raining and all the water begins to filter through the window. They changed to us to other facility they have but the beds were really so bad. The location is good for walking and having restaurants and stuff nearby. Thats positive.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Traveled with group
Liked: Staff & service
Disliked: Amenities
A nice spot, just no ac and pretty old.
Stayed 2 nights in Aug 2024

8/10 Good

Malik

Stayed 1 night in Aug 2024

2/10 Terrible

Blendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Krystal

Traveled with partner
It’s okay the rooms a bit small but it was centrally located to most things restaurants, churches, plaza.
Stayed 4 nights in Jul 2024

4/10 Poor

Vilma

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Our rating is low overall because both Hotel Casa Rústica and Expedia failed to provide exceptional customer service, when, out of our control, our flights were cancelled by the airline and we were unable to check into our hotel on our original arrival date. We missed two nights at this hotel, and both Hotel Case Rustica and Expedia did not offer, or provide, us with a refund or credit. So disappointed by how this situation was handled.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ifan

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We checked in to the hotel without problem and were shown to our room which was nothing like the pictures of the room I chose online. It was tiny but we weren't that bothered so decided not to make a big deal of it. The property is very pretty and the roof terrace is lovely. After the first night I started to feel quite ill but assumed it was because of the altitude of Antigua. Turns out all the doors, cupboards and windows were covered in mold. We told the front desk and they moved us to a room at their sister hotel without question, we just had to wait until 4pm so they had time to clean a room for us. The hotel they moved us to, Posada San Vicente was very similar but a fair bit bigger. When we got to our room we were amazed to find that this was much more like the room we had supposedly booked online. I think they use the same room pictures for all of their hotels? Anyway the rest of our time at Posada San Vicente was very pleasant. I would recommend just booking a room there in the first place if you can. Save yourself the trouble. They still had a roof terrace and we used the laundry service which was decent. Both hotels are in very good locations.
Stayed 7 nights in Aug 2024

10/10 Excellent

NELSON, Lewisville

Stayed 1 night in Aug 2024

6/10 Okay

B'alam

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Malik

Stayed 1 night in Aug 2024

4/10 Poor

Mallory

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Lodging not as advertised!!! This is more of a hostel than a hotel. There are beautiful hotels around Antigua for the same price as this not-so-great Casa Rustica. The photos on Expedia were beautiful, they showcased a bright spacious room that looked clean and organized, with a private balcony and private bathroom. The comforters were dirty, and the beds were quite old. The bathroom was indeed private, but you have to walk down the hall and have a key to get into your bathroom. No air conditioning, but there is a fan. The balcony is semi-private, not private, anyone had access to sit right outside your room on the rooftop. The hotel does allow dogs and advertises that, and has 3 rescue dogs that have free rein of the hotel. They did not seem well groomed/clean so hygiene was a concern with them. There is instant coffee available, and a shared kitchen should you choose to cook there. The only redemptive quality of this “hotel” was that a shuttle was requested, and available for us for $16 USD per person to the Guatemala City Airport. But all in all, I feel like I got scammed.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Aug 2024

2/10 Terrible

Blendy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024