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Hotel Convento Santa Catalina

3.5 star property

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Photo gallery for Hotel Convento Santa Catalina

Front of property
Hallway
Courtyard
Deluxe Double Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Fountain

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
5ta. Avenida Norte No. 28, Antigua Guatemala, Sacatepequez, 3001
  • Santa Catalina Arch
    ‪1 min walk‬
  • La Merced Church
    ‪2 min walk‬
  • Central Park
    ‪3 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪74 min drive‬

Room options

View all photos for Deluxe Triple Room, Garden View, Courtyard Area

Deluxe Triple Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Triple Room, Garden View, Courtyard Area

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds

View all photos for Deluxe Single Room, Garden View, Courtyard Area

Deluxe Single Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Single Room, Garden View, Courtyard Area

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Garden View, Courtyard Area

Deluxe Double Room, Garden View, Courtyard Area | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Double Room, Garden View, Courtyard Area

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Hotel Convento Santa Catalina

3.5-star inn in Historic Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and a microwave in a common area. Change of towels is available on request.
Hotel Convento Santa Catalina offers 25 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Dining options at the inn include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 398 square feet (37 square meters) include conference space. This Colonial inn also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). A total renovation of this property was completed in September 2021.

Hotel Convento Santa Catalina has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Del Arco - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Del Arco

Things to do

  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 398 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 2 buildings
  • Built in 1680
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1969 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina
Convento Santa Catalina Antigua Guatemala
Convento Santa Catalina
Convento Santa Catalina Inn
Hotel Convento Santa Catalina Inn
Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina Inn Antigua Guatemala

Hotel Convento Santa Catalina Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 151 out of 348 reviews
Rating 8 - Good. 93 out of 348 reviews
Rating 6 - Okay. 51 out of 348 reviews
Rating 4 - Poor. 29 out of 348 reviews
Rating 2 - Terrible. 24 out of 348 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Santiago, Fairfield

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
this place has no parking lot, after cheking_in you need to walk outside the building and walk one block to access your room. the location is iconic and has beautiful gardens
Stayed 1 night in Nov 2024

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice but the bed mattress was old and somewhat uncomfortable. The help and waiter’s were very friendly and the restaurant was delicious.
Stayed 6 nights in Nov 2024

10/10 Excellent

Flavio Miche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really safe and really nice I recommend to anyone who wants to relax in Antigua.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

ELVIA, Pacific

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El unico pero que le pongo es el estacionamiento. Que se encuentra retirado del hotel. El cual hay q pagarlo aparte. Y otra cosa q me gustaria pudieran solucionar es el olor a humedad que tiene, fuera de eso. Exelente trato. Y atencion.
Stayed 1 night in Oct 2024

10/10 Excellent

Alma

Stayed 1 night in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Church bell activated at a random times all the time. Room door in front of restaurant tables. To access your room need to walk through an open area so if it’s raining you get wet. People walking around the room all the time. Check out you have to wait until somebody checks the room if “everything is ok”
Stayed 1 night in Oct 2024

8/10 Good

HECTOR, NORCROSS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness, staff & service
The hotel itself is in a great location and it's pretty but they need to decide if they're better off as a restaurant or as a hotel. It was extremely noisy. My bedroom window was 1 meter away from a restaurant table so I heard noise breakfast, lunch, and dinner. There was no A/C but I couldn't open the window at all since it led directly to a table in the restaurant. Literally 1 meter away from the table. Hot water did not work at night and barely worked in the morning. The room itself was nice but if you want to rest as I did it's a bad option, very noisy, lack of privacy, and it gets hot since you cant open the window at all and there's no AC.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Stayed 1 night in Sep 2024

2/10 Terrible

Mario

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

CLARA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Cynthia

Liked: Staff & service
No AC, uncomfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor De

Liked: Cleanliness, staff & service
I have always like this hotel is the main attraction of Antigua Guatemala it needs some maintenance everything else awesome personal best.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, spacious clean room, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Guillermo

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah Mejia De

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! They provided entertainment daily and their restaurant was amazing. We will definitely visit this place again!
Stayed 1 night in Jul 2024

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet, everything it’s close enough to walk around.
Stayed 2 nights in May 2024

2/10 Terrible

Sandy

Disliked: Cleanliness
Stayed 6 nights in Jul 2024

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty, floors and especially the bathroom. The sink and shower were dirty. When we first arrived to the room, I saw something small crawling on the floors. I assume were bugs from the plants on the outside of the room. When I went to the bathroom, there was a roach with an egg in the shower. What I thought were insects crawling, were small roaches! It was after 12 midnight when we arrived back to the hotel, there was no one at the front desk at that time. I couldn’t sleep thinking they’ll crawl on the bed. I complained the following day and was told that it was exterminated three days ago. I won’t recommend this hotel to no one. Awful!!
Stayed 1 night in Jul 2024

10/10 Excellent

Karla

Stayed 3 nights in Jul 2024

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 3 nights in Jul 2024