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Hotel Convento Santa Catalina

3.5 star property

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Front of property
Lobby
Deluxe Double Room, Garden View, Courtyard Area | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Fountain
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
5ta. Avenida Norte No. 28, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪3 min walk‬
  • Antigua Guatemala Cathedral
    ‪5 min walk‬
  • Casa Santo Domingo Museum
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for Deluxe Triple Room, Garden View, Courtyard Area

Deluxe Triple Room, Garden View, Courtyard Area | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe Triple Room, Garden View, Courtyard Area

7.0 out of 10
Good
(4 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds

View all photos for Deluxe Single Room, Garden View, Courtyard Area

Deluxe Single Room, Garden View, Courtyard Area | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe Single Room, Garden View, Courtyard Area

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Garden View, Courtyard Area

Deluxe Double Room, Garden View, Courtyard Area | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Deluxe Double Room, Garden View, Courtyard Area

8.6 out of 10
Excellent
(13 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Hotel Convento Santa Catalina

3.5-star inn in Historic Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and a microwave in a common area. Change of towels is available on request.
Hotel Convento Santa Catalina offers 25 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Dining options at the inn include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This Colonial inn also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). A total renovation of this property was completed in September 2021.

Hotel Convento Santa Catalina has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Del Arco - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Del Arco

Things to do

  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 398 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 2 buildings
  • Built in 1680
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per night (1969 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina
Convento Santa Catalina Antigua Guatemala
Convento Santa Catalina
Convento Santa Catalina Inn
Hotel Convento Santa Catalina Inn
Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina Inn Antigua Guatemala

Hotel Convento Santa Catalina Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 414 reviews
Rating 8 - Good. 103 out of 414 reviews
Rating 6 - Okay. 58 out of 414 reviews
Rating 4 - Poor. 32 out of 414 reviews
Rating 2 - Terrible. 29 out of 414 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, happy with the hotel
Stayed 1 night in Apr 2025

8/10 Good

sheirella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo, Santa Monica

Stayed 1 night in Apr 2025

2/10 Terrible

Ana Carolina

Business traveler
Disliked: Staff & service, room comfort

Stay away

Several service problems, besides a bell that rings every 15 minutes. Can you believe that these people after charges 15 dollars for a plate of breakfast they charge you for 50ML of milk for your coffee. They abuse the foreigners
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rose

Stayed 1 night in Apr 2025

2/10 Terrible

Rene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be deceive by photos. This hotel is horrible. Rooms out dated and not clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yesss
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so lovely...
Stayed 2 nights in Mar 2025

8/10 Good

Arane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and very conveniently located downtown close to everything, staff was very friendly and helpful The only down side was the mattress was very HARD not comfortable at all. Our stay was 3 days and my back and hips was sore from the bed. I did mention it to front desk and they did offer to change our room but I was hesitant that it would be the same plus it was located by the street now and the noise was going to be an issue. I did enjoy my stay despite the HARD BED situation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mike

Disliked: Amenities
Noisy. Very noisy location. Music raging outside too late. Water pretty much stays cold in shower.
Stayed 1 night in Mar 2025

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erick vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, full of flowers
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First our room was a great value! Big room, nice bathroom and had a large ceiling and floor fan. Everything was super clean, the atrium and foyer areas were immaculate Gardens!!! There was always a staff member to help you with the door, and when they weren’t helping you with luggage or opening the door, they were cleaning the floors in the windows and picking up and straightening in the garden. A young man slept on the couch beside the gate door to the outside street Making us feel very safe. Literally a 50 yard walk put you in the middle of Antigua‘s busiest tourism spot, however, the room was perfectly quiet. Of all our stays in Antiqua this was our favorite hotel. It was a great value. It was a great location. And had all the qualities you want in a hotel. The only downside, was they didn’t offer air conditioning, however, because of the shade and the style of the room and the large windows a ceiling fan and floor fan was all anyone would ever need.
Stayed 2 nights in Mar 2025

4/10 Poor

Edgar

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I dont like de service in the cafetería , the coffe was like a tea and l asking for more strong coffe and they get upset. The tv in the room is not working and they don’t give us the money back for the mistake we make and days, and we register on line and when we are there, they make us to put all the information in paper again, and they want my card numbers and the security number too
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brian, Englewood

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place overall. . My only negative was it bit noisy on weekend nights with the bar next door.
Stayed 7 nights in Feb 2025

10/10 Excellent

Yuderka

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Convento Santa Catali A Hidden Gem for Unforgettable Stays I recently had the pleasure of staying at the Hotel Convento de Catalina, and I must say, it was an exceptionally delightful experience that exceeded all my expectations. Nestled in a picturesque location with rich history, this hotel beautifully merges the charm of its convent origins with modern comforts. Accommodations: The rooms were spacious and elegantly decorated, retaining the character of the convent while providing all the contemporary amenities one could desire. The beds were incredibly comfortable, ensuring a restful night's sleep, and the views from the windows were breathtaking, offering a glimpse of serene landscapes. Service: What truly sets Hotel Convento de Catalina apart is the level of service. The staff was warm, welcoming, and always ready to assist with a smile. Whether it was providing restaurant recommendations or arranging local tours, their attentiveness made my stay feel truly personalized. Dining: The on-site dining options were splendid, featuring a menu that celebrates local ingredients and traditional cuisine. Each meal was a culinary adventure, expertly prepared and beautifully presented. Breakfast was particularly enjoyable, with a wide selection of fresh fruits, pastries, and local delicacies. Amenities: The hotel boasts a range of amenities designed for relaxation and recreation. The serene gardens were perfect for leisurely strolls, and the swimming pool offered a refreshing
Stayed 7 nights in Feb 2025

8/10 Good

helmuth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was very nice and helpful.
Stayed 1 night in Feb 2025

8/10 Good

jim, Oakland

Traveled with partner
Liked: Cleanliness, staff & service
Very noisy especially in the early morning. Staff were banging things and moving stuff around right outside my door. It is located in a very busy area.
Stayed 1 night in Jan 2025

10/10 Excellent

Marlenne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice. We had breakfast there and it was really good. If you want to take pictures under the Arch this hotel is literally under the Arch. Just wake up early take picture in the morning to beat the crowd. The only negative thing the hotel has no parking.
Stayed 1 night in Jan 2025

8/10 Good

marvin, alajuela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Muy buen sitio para quedarse, es muy céntrica
Stayed 3 nights in Jan 2025