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Hotel Museo Spa Casa Santo Domingo

4.5 star property

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Interior entrance
Suite (All rooms are different) | View from room
Building design
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
3a Calle Oriente No 28 A, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ā€Ŗ8 min walkā€¬
  • Antigua Guatemala Cathedral
    ā€Ŗ9 min walkā€¬
  • Santa Catalina Arch
    ā€Ŗ10 min walkā€¬
  • Guatemala City (GUA-La Aurora Intl.)
    ā€Ŗ68 min driveā€¬

Room options

View all photos for Suite (All rooms are different)

Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Suite (All rooms are different)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Jetted Tub (All rooms are different)

Superior Suite, Jetted Tub (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, Jetted Tub (All rooms are different)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Spa Living (All rooms are different)

Standard Spa Living (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Spa Living (All rooms are different)

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite Spa Living (All rooms are different)

Superior Suite Spa Living (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite Spa Living (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

Superior Suite, 1 King Bed, Jetted Tub (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (All rooms are different)

Standard Room (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room (All rooms are different)

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed (All rooms are different)

Executive Suite, 1 King Bed (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite, 1 King Bed (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 King Bed (All rooms are different)

Exclusive Suite, 1 King Bed (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Exclusive Suite, 1 King Bed (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (All rooms are different)

Deluxe Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Suite (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (All rooms are different)

Junior Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite (All rooms are different)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room (All rooms are different)

Deluxe Room (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room (All rooms are different)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

Standard Room, 1 King Bed, Jetted Tub (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (All rooms are different)

Executive Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite (All rooms are different)

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hotel Camino Real Antigua

  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (1004)
$247 nightly
The price was $369
The price is $247 total
includes taxes & fees
Hotel Camino Real Antigua

About this property

Hotel Museo Spa Casa Santo Domingo

4.5-star hotel in Barrio de La ConcepciĆ³n
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Hotel Museo Spa Casa Santo Domingo offers 132 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Museo Spa Casa Santo Domingo features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a sauna, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Hotel Museo Spa Casa Santo Domingo is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
El Refrectorio - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
El Tenedor Del Cerro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Refrectorio
  • El Tenedor Del Cerro

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Ziplining

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1989
  • Comprehensive recycling policy
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 61 per pet, per night
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 48.8 per day
Cribs (infant beds) are available for USD 9.76 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Pet fee: USD 61 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 9.76 per day
  • Rollaway bed fee: USD 48.8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee of USD 45 per night for use of the sofabed.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Casa Domingo
Casa Hotel Santo Domingo
Casa Santo Domingo
Casa Santo Domingo Antigua Guatemala
Casa Santo Domingo Hotel
Hotel Casa Domingo
Hotel Casa Santo Domingo Antigua Guatemala
Museo Spa Casa Santo Domingo
Hotel Museo Spa Casa Santo Domingo Hotel
Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
Hotel Museo Spa Casa Santo Domingo Hotel Antigua Guatemala

Hotel Museo Spa Casa Santo Domingo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 132 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar, Washington

Stayed 3 nights in Feb 2025

10/10 Excellent

jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to be missed

Exceeded all expectations. The museum was unique in its displays
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 4 nights in Jan 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience!
Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Stayed 3 nights in Jan 2025

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very professional service, Only draw back, no early check inā€¦ even two hours before official check in time. But the place is awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Elisabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo, Guatemala

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the staff is great the amenities are awesome and comfortable. The menu is limited but really tasty.
Stayed 2 nights in Jan 2025

6/10 Okay

Shaunta

Liked: Property conditions & facilities
I donā€™t agree with the rave reviews of this hotel.its okay. The property has museums and a nice spa but everything else is quite average. As a solo traveler on this trip, I found the staff to not be very friendly or helpful. The front desk sent me on a maze to find my hotel room, which I never found on my own. None of the staff I bumped into could tell me how to find the room either. Strange but I will stay at other hotels when I visit Antigua again.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just gorgeous!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and beds could be better Everything else is excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didnā€™t like sewer smell in some areas and just a little pricy.
Stayed 1 night in Jan 2025

10/10 Excellent

Edgar

Stayed 1 night in Jan 2025

4/10 Poor

Jeff

Traveled with partner
Liked: Cleanliness, amenities
Very neat building, nice facilities. The spa was fantastic, MOST of the staff was lovely, the housekeeping staff and the service staff in the pool area and the spa were all lovelyā€¦ however, front desk staff was a master class in poor hospitalityā€¦ tried to settle food and beverage charges the night before an early departure so we could simply drop keys and depart in the am and was treated like a common criminal who couldnā€™t afford the room (that was already paid for) ā€” they repeatedly requested to write my cc info downā€¦ on a notepadā€¦seemed sketchy. inquired about coffee ahead of an early departure and was told it was impossible ā€” only to arrive at the front desk area to find coffeeā€¦probably couldā€™ve just told us there would be coffee ready at the desk. checkout took 20 minutes ā€” making us late (this is why we tried to handle charges the night before). All in all a really neat building (worth checking out the space and having a drink) and event space looks amazing, but the hotel itself is lacking in the hospitality department. We did not feel welcomeā€”and we were staying in one of the nicest suites on the property. Definitely can do better in Antigua. I rarely write reviews unless they are glowing, but the front desk staff in this place clearly profiled us as trashā€”we are respectful kind travelers who love a great hotel expensive or not. Disappointing.
Stayed 4 nights in Jan 2025

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

It is a very beautiful hotel. a little expensive but excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. The common areas are fantastic. Very well preserved Spanish architecture and vibe. Hallways are lined with art, archeological items, sculptures and plants. Our room was spacious and comfortable, well supplied with Occitane and Provence toiletries. Parking was very convenient but was a bit difficult to find without instructions or an address. The only downside was that our room was dark and did not have a view. However, it had access to the roof, which had incredible views.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled to a lot of Countries and stayed in a lot of Hotels. This is really an awesome place to stay:
Stayed 1 night in Jan 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I wish we can have access to the sauna even if you are not getting a massage but other than that it was a great experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place that I will keep coming back to, always. It is my favorite hotel in Antigua, and one of the very best and amazing in the world.
Stayed 4 nights in Jan 2025

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2025

2/10 Terrible

Marcos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upon check-in, we were informed that there would be noise due to ongoing renovations. This is information that should be disclosed beforehand, as it can influence the decision to stay at the hotel. The purpose of our trip was to relax (which is why we paid for a room with a spa), but it turned out to be the complete opposite. Starting at 7:00 a.m., there was noise from an evangelical church, compounded by the renovation noise.
Stayed 1 night in Jan 2025

8/10 Good

Valentina, New York

Stayed 1 night in Jan 2025