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Ciel-Luxe Hotels

3.5 star property

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Free daily continental breakfast
Junior Suite, 1 King Bed | Premium bedding, individually decorated, individually furnished
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Superior Suite | Premium bedding, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
5ta Calle Poniente No. 6, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪1 min walk‬
  • Antigua Guatemala Cathedral
    ‪2 min walk‬
  • Casa Santo Domingo Museum
    ‪10 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, individually decorated, individually furnished

Superior Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, individually decorated, individually furnished

Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, individually decorated, individually furnished

Junior Suite, 2 Queen Beds

  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, individually decorated, individually furnished

Junior Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Loft

Traditional Loft | Premium bedding, individually decorated, individually furnished

Traditional Loft

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Loft, 1 Bedroom, Garden Area

Standard Loft, 1 Bedroom, Garden Area | Premium bedding, individually decorated, individually furnished

Standard Loft, 1 Bedroom, Garden Area

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Loft

Superior Loft | Premium bedding, individually decorated, individually furnished

Superior Loft

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Premium bedding, individually decorated, individually furnished

Standard Loft

  • 205 sq ft
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Terrace/patio

Hotel Boutique Los Pasos & Spa

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1007)
$315 nightly
The price was $371
The price is $315 total
includes taxes & fees
Hotel Boutique Los Pasos & Spa

About this property

Ciel-Luxe Hotels

3.5-star hotel in Historic Center
Along with a restaurant, this smoke-free hotel has concierge services and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Additionally, wedding services, a garden, and a porter/bellhop are onsite.
Ciel-Luxe Hotels offers 20 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an area shuttle within 44 kilometers and an airport shuttle (available 24 hours). This boutique hotel also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided.

Ciel-Luxe Hotels is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 44 km
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Couples/private dining

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Los Olivos Hotel Boutique y Restaurante Antigua Guatemala
Los Olivos Hotel Boutique y Restaurante
Los Olivos Boutique y Restaurante Antigua Guatemala
Los Olivos Hotel Boutique y Restaurante Antigua Guatemala
Los Olivos Boutique y Restaurante Antigua Guatemala
Los Olivos Boutique y Restaurante
Hotel Los Olivos Hotel Boutique y Restaurante Antigua Guatemala
Antigua Guatemala Los Olivos Hotel Boutique y Restaurante Hotel
Hotel Los Olivos Hotel Boutique y Restaurante
Los Olivos Y Restaurante
Ciel-Luxe Hotels Hotel
Ciel-Luxe Hotels Antigua Guatemala
Los Olivos Hotel Boutique y Restaurante
Ciel-Luxe Hotels Hotel Antigua Guatemala

Ciel-Luxe Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 169 out of 310 reviews
Rating 8 - Good. 84 out of 310 reviews
Rating 6 - Okay. 34 out of 310 reviews
Rating 4 - Poor. 13 out of 310 reviews
Rating 2 - Terrible. 10 out of 310 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antigua is simply beautiful. It's so walkable and people are very friendly. And there's a world-class restaurant at every corner
Stayed 3 nights in Feb 2025

10/10 Excellent

Napoleon

Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing! Great location and the staff was very nice and kind. Room was clean and very historic. Will definitely stay again!
Stayed 2 nights in Feb 2025

6/10 Okay

Isis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
NOT PARKING AVAILABLE, THEY NEVER RESPONDE THE PHONE. PARKING IS 5 BLOCKS AWAY, THEIR COSTUMER SERVICE IS SO POOR WHICH IS SAD BECAUSE THE PROPERTY WAS SO BEAUTIFUL!!!
Stayed 2 nights in Mar 2025

4/10 Poor

Vanessa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Mal servicio. Ofrecieron un cupón para el Spa, pero no tenían Spa Las instalaciones se oían demasiado fuertes los ruidos
Stayed 3 nights in Feb 2025

4/10 Poor

maria eugenia, Coral Gables

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property manager was terrible. We were charged 90$ extra for a room without air conditioning and street noise. After a lot of pleading, we ended up in the room we had paid for. Not a good experirnce
Stayed 2 nights in Feb 2025

2/10 Terrible

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was the the worse. Had to ask for things many times. The room was warm and with no ventilation and no AC. The room was also very noisy. The hotel is addicted to noise. We got there at 9 pm and they had the music blasting on the patio until after 10pm. The other guests that came back apparently drunk were scremaing on the halls and no one asked them to be quiet at 2 or 3 am. After a bad night sleep… the restaurant service started smacking coffe cups on the patio tables at 6:05am!!! If that was not enough, on a saturday morning the service and it people were installing some cables and internet stuff, they were smacking their ladders against every single wall and roof of the property! The cherry on tof of the sundae: music blasting from the speakers at 11am on the courtyard/patio AGAIN!!!!
Stayed 1 night in Feb 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Feels like a boutique kind of accomodations. Located just one block away from the parque de central in Antigua, everything is incredibly walkable. The provided breakfast in the courtyard is a great way to start the day. Cons: My room's Wi-Fi didn't function; thankfully I was close enough to reception to get internet access through that. Should be some kind of enforced quiet hours; some other patrons were a bit noisy in the evenings.
Stayed 4 nights in Feb 2025

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Lot of noise, room in from of street, couldnt rest. They move us to a very very small room, no other available.
Stayed 3 nights in Feb 2025

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Spencer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the gardens they have inside.
Stayed 1 night in Feb 2025

2/10 Terrible

Yajun

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quit
Stayed 3 nights in Jan 2025

8/10 Good

Hercules

Liked: Cleanliness
Disliked: Staff & service, room comfort

Good restaurant

Room was interesting with no windows and we had to go up to the bedroom by a spiral stairs and was hard to manage; the people im front desk refused to give us an extra blanket and they also raised the parking price from Q75 to Q100 as soon as we told them we had no change. Restaurant was very good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late but hotel car and driver met us at airport and got us to the hotel.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Hotel with potential but lacking a bit

Hotel has been under new management, need to focus on attention and detail to clients. Parking was offered but not included, had to pay extra for it and was far away.
Stayed 3 nights in Jan 2025

8/10 Good

Stefhanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and very good service
Stayed 4 nights in Jan 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As central to Antigua as you can get

This is as central to Antigua as you can get. The price is very reasonable as well. However don’t expect luxury amenities or a huge food selection. My advise, stay here to get a good nights sleep and explore Guatemala and enjoy great food and experiences elsewhere. The staff is super friendly and helpful.
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Loud! It’s a hotel, not a disco. Disco music playing in courtyard and alcove outside our room until 4:30 am. Then the ownership held a corporate x-mas party in the onsite restaurant, also practically right next to our room, with loud music and loud speaker enhanced commentary until late at night. Why don’t you block hotel from bookings if you’re just going to ignore the needs (sleep) of your guests. Don’t stay here unless you sleep during the day and can sleep with loud disco music that basically plays all day and night long.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay and experience in Antigua

The place is very nice and near everything. Service was great.
Stayed 1 night in Nov 2024

8/10 Good

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent location near attractions. Beautiful property amidst restaurant renovation.
Stayed 2 nights in Nov 2024

2/10 Terrible

Osvaldo

Stayed 2 nights in Oct 2024

6/10 Okay

Goldin

Stayed 1 night in Oct 2024