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Terrado Suites Antofagasta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terrado Suites Antofagasta

Gym
Outdoor pool, open 9:00 AM to 8:30 PM, sun loungers
Front of property
Suite, 2 Queen Beds, Sea View | Premium bedding, in-room safe, desk, free WiFi
Free daily buffet breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Laundry

Explore the area

Map
Baquedano 015, Antofagasta, Antofagasta, 1240000
  • Antofagasta Museum
    5 min walk
  • Historical Dock of Antofagasta
    5 min walk
  • Antofagasta Cathedral
    5 min walk
  • Antofagasta (ANF-Cerro Moreno Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed

  • 560 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View | Premium bedding, in-room safe, desk, free WiFi

Suite, 2 Queen Beds, Sea View

  • 560 sq ft
  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Sea View (Single)

Premium Suite, 1 King Bed, Sea View (Single) | Premium bedding, in-room safe, desk, free WiFi

Premium Suite, 1 King Bed, Sea View (Single)

  • 569.3 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Twin Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

NH Antofagasta

Pool
Pet friendly
Parking included
Free WiFi
4.2 out of 5, Very Good, (237)
The price is $109
per night
$109 total
includes taxes & fees
Dec 11 - Dec 12
NH Antofagasta

About this property

Terrado Suites Antofagasta

4-star Antofagasta hotel with private balconies
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite.
Terrado Suites Antofagasta offers 138 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

This Antofagasta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Qala Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Terrado Suites Antofagasta features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 11 square feet (1 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and concierge services. For a surcharge, the property provides an area shuttle within 4 km and a casino shuttle.

Terrado Suites Antofagasta is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Casablanca - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 4 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Casablanca

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CLP 150 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 78512450-2

We should mention

Pool access available from 9:00 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Terrado Suites
Terrado Suites Antofagasta
Terrado Suites Hotel
Terrado Suites Hotel Antofagasta
Terrado Suites Antofagasta Hotel
Terrado Suites Antofagasta Hotel
Terrado Suites Antofagasta Antofagasta
Terrado Suites Antofagasta Hotel Antofagasta

Terrado Suites Antofagasta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 114 out of 268 reviews" "
Rating 8 - Good. 97 out of 268 reviews" "
Rating 6 - Okay. 30 out of 268 reviews" "
Rating 4 - Poor. 14 out of 268 reviews" "
Rating 2 - Terrible. 13 out of 268 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Daniela

Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service
Recommend Overall
There parts of the hotel that need to be refurbished. The showers do not have a door, so water gets all over the floor and is EXTREMELY slippery. My bed’s mattress definitely needed to be replaced, it was sloping toward the side. Overall it was a great stay and I would recommend it over any other options in Antofagasta. Fantastic restaurant food.
Stayed 15 nights in Apr 2024

10/10 Excellent

Caius

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best views of any hotel in Antofagasta. Large rooms! Love it!
Stayed 2 nights in Feb 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

4/10 Poor

lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This property should be avoided. The room and bedsheets were not properly cleaned. The bed sheets were heavily stained and the curtains were filthy. Customer service is beyond terrible. Check in agent was extremely rude and when I asked if they had a converter for use they told me they would call me once I got to my room. When I called two hours later after not hearing from them, I was told to “go to the mall next door and buy one.” The next morning I went for breakfast a few minutes before 10am as the website states breakfast is 6:30-10:30am. There were two women there with carts set to clear the food. I explained the situation to the front desk and they came over and asked the women to wait a few minutes as we had the incorrect information at no fault of our own. Amazing they ignored him and continued to clear the buffet despite being told to wait. I had to tell one woman twice to wait and she stepped back and gave me a very nasty stare down. It was embarrassing and so uncomfortable. I took food for my husband and put it on the table and then just went back to the room as I was so angry with the treatment we received. Do yourself a favor and avoid this hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antofagasta Xmas
Great location overlooking the sea. Friendly staff. Nice sized room. Good restaurant and bar.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Stayed 7 nights in Jun 2023

6/10 Okay

Sean

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The reception staff were inept. Very unwelcoming on arrival and more than 25 mins to check out. A big queue formed behind me and no other staff came to help for more than 20 mins. There was only one lift for 17 floors. Everyone was annoyed by this. It could easily take 10-15 mins to get from ground to 16. The pool was not in use either. On the upside, the rooms are big with fantastic sea views. The restaurant serves good food at fair prices, but finding the menu in a pdf online is a pain.
Stayed 1 night in May 2023

8/10 Good

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Chester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the bay
Locate on a bay sits the Terrado. Dine oceanfront on reasonably priced entrees. Rooms very spacious
Stayed 3 nights in Apr 2023

8/10 Good

Alison

Liked: Cleanliness, room comfort
A short stay
Check in was poor: couldn’t find my reservation - very frosty at reception! Room comfortable and great view over harbour and pelicans and cormorants diving. The hotel served its purpose for a one night stop over
Stayed 1 night in Mar 2023

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Aunque el hotel en general está bien, las instalaciones son bastante viejas. la habitación es súper espaciosa y cómoda. Lo único es que el aire acondicionado no enfría mucho. Las vistas son hermosas. El gimnasio es fatal. Es básicamente una habitación oscura con 3 aparatos.
Stayed 1 night in Mar 2023

8/10 Good

Samuel

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not the best hotel...but among the worst.
Upon arrival, I was notified that the parking was full and that there were no additional options for parking. I was forced to park my vehicle in a very unsafe area and walk to the hotel. I also was unable to off load my bags in front of the hotel due to the doorman not allowing me to. Upon checking in I found many hairs through out my room's bathroom. Bed was comfortable and there was a menu of pillows to choose from. Breakfast buffet is great and a high light of the stay. Food was fresh and very well stocked. I was getting married and needed to take some pictures for the wedding and during the shoot leaned against a wall only to find out that it left a stain on my suit jacket. Just an over all unpleasant experience. I won't be back.
Stayed 2 nights in Feb 2023

10/10 Excellent

Monica

Stayed 2 nights in Oct 2022

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Precio Calidad Regular
Mentalidad de residencial, pocas toallas, poca opción en frigobar, recepcionistas poco hospitalarias. Buen desayuno y restaurant con poco personal para atender a huéspedes cuando hay eventos como matrimonios en el hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Great service. Staff were brilliant. great rooms with lovely view
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views - bed was very comfortable - excellent pillows - overall beautiful hotel - great staff - an amenity that could be provided is a complimentary bottle of water for international travelers who generally don’t brush their teeth with tap water.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the "Look" The rooms are very nice and stilish
Stayed 1 night in Mar 2019

8/10 Good

Bao Chau

Liked: Property conditions & facilities, room comfort
Best modern hotel but without the 4 star service
Out of all the hotels that we saw while visiting Antofagasta, this hotel was clearly the nicest in the whole city. It is a very modern hotel with an 'infinity' type pool overlooking the ocean. In terms of location it is right next to the biggest mall and walking distance to the downtown area. In Antofagasta there isn't many nice beaches, but the few that they do have are not walking distance from the hotel and the majority of the nice restaurants are 2-3km away as well. In terms of the room, it was quite spacious with a nice balcony overlooking the ocean. The washroom was quite large as well with a walk in shower. Now for the negative aspects. The water from the shower was yellow. We filled a glass and showed it to the front-desk, they seemed surprised but there was no follow up as to if they did anything about it. We were there for two nights so they had time to rectify the issue and let us know. Although the infinity type pool is quite nice, on several occasions we pelicans and other birds take a bath in it. The staff did not seem to mind and truthfully many of the other guests did not either. We ate at the restaurant on new years eve since everything else was closed in the city. The steak tasted like lighter fluid, other than that, it was ok. Regarding the everything else was closed on new years eve, we asked the front desk 5 times to reserve at a few restaurants. They only told us everything is closed on new years eve at 8pm when it was too late to go anywhere else.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The staff did not offer to help with the luggage. There was visable rat traps on the property. The linens and towels were very old and worn. It charges high end prices and is old and tired.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2018