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Arass Hotel & Business Flats

3.0 star property

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December 2024
January 2025

Photo gallery for Arass Hotel & Business Flats

Reception
Superior Duplex (Duplex) | Private kitchen | Coffee/tea maker, electric kettle, cleaning supplies
Family Apartment | 1 bedroom, premium bedding, individually decorated, desk
Superior Duplex, 3 Twin Beds (Duplex) | 1 bedroom, premium bedding, individually decorated, desk
In-room dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Laundry
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Plantin En Moretuslei 111, Antwerp, 2018
  • Antwerp Zoo
    9 min walk
  • Le Royal
    3 min walk
  • Antwerp (ZWE-Antwerp Central Train Station)
    13 min walk
  • Antwerp (ANR-Antwerp Intl.)
    13 min drive

Room options

View all photos for Superior Duplex (Duplex)

In-room dining

Superior Duplex (Duplex)

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, Terrace (Penthouse)

Apartment, Terrace (Penthouse) | Living room | Flat-screen TV

Apartment, Terrace (Penthouse)

  • 753 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

1 bedroom, premium bedding, individually decorated, desk

Studio

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Duplex, 3 Twin Beds (Duplex)

Superior Duplex, 3 Twin Beds (Duplex) | 1 bedroom, premium bedding, individually decorated, desk

Superior Duplex, 3 Twin Beds (Duplex)

  • 592 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Duplex

Standard Duplex | 1 bedroom, premium bedding, individually decorated, desk

Standard Duplex

  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, individually decorated, desk

Standard Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | In-room dining

Deluxe Apartment

  • 969 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Apartment

Family Apartment | 1 bedroom, premium bedding, individually decorated, desk

Family Apartment

  • 1292 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 2 Twin Beds

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4.3 out of 5, Excellent, (783)
The price is $51
per night
$81 total
includes taxes & fees
Jan 13 - Jan 14
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About this property

Arass Hotel & Business Flats

3-star Antwerp hotel, connected to a shopping center in Zurenborg
Along with self parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a front-desk safe, and multilingual staff assistance are onsite. Weekly housekeeping is available.
Arass Hotel & Business Flats offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations have separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Arass Hotel & Business Flats features a vending machine, multilingual staff, and concierge services. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Arass Hotel & Business Flats is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 16 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 per person

Family friendly

  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 7 floors
  • Built in 1980
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The property charges EUR 250 for credit card payments
The front desk is open daily from 8 AM - 5:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250.00 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 16 per night
  • Late check-out fee: EUR 30 (subject to availability)
  • Credit card charges are subject to a surcharge of EUR 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Arass Business Flats
Arass Business Flats Antwerp
Arass Business Flats Hotel
Arass Business Flats Hotel Antwerp
Arass Business Flats
Arass & Business Flats Antwerp
Arass Hotel & Business Flats Hotel
Arass Hotel & Business Flats Antwerp
Arass Hotel & Business Flats Hotel Antwerp

Arass Hotel & Business Flats Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 66 reviews" "
Rating 8 - Good. 30 out of 66 reviews" "
Rating 6 - Okay. 9 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitch

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, would stay again
Stayed 5 nights in Jun 2024

6/10 Okay

James

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
The apartment itself, on two levels, was lovely, and quite comfortable. The location of the property was great, just 15 mins from the station. But the room was noisy, in terms of hearing the banging about of other apartment users. There were dead bugs squashed against ceilings and walls. The heating didn't work. On the third day, the WiFi stopped working. I wouldn't recommend this place.
Stayed 3 nights in Oct 2023

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

G

Traveled with group
Disliked: Room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at Arass! Starting to feel like a second home. Great service overall!
Stayed 11 nights in Jun 2023

8/10 Good

Marisa

Traveled with partner
Liked: Property conditions & facilities
The check-in took too long, as the reception was unmanned and we waited for a little while until someone came out to greet us and check us in. We were given an upgrade to a big flat and that was a nice surprise. The flat had a note asking us to clean the kitchen before we left to avoid being charged for cleaning. I find that excessive. This is a hotel after all and it is expected for room maids to clean after you when you check out.
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Traveled with partner
Disliked: Amenities
Kitchen was disappointing and room was very noisy due to street and apartment above.
Stayed 3 nights in May 2023

8/10 Good

Lynn

Liked: Room comfort
It would be better if hotels provided recycling bins for paper and plastic recycling.
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Front Desk Staff; Comfortable Apartment
The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.
Stayed 2 nights in Jun 2022

6/10 Okay

Maryann

Traveled with family
Disliked: Amenities, property conditions & facilities
My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very nice, staff was kind and very helpful. The area around is pretty much walking distance which is great. The only flaw I'd say is that the walls are thin so noisy with neighbors.
Stayed 5 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Reception was very good, called on the day of check in to check my arrival time, as the reception closed early they WhatsApp’s me a video to help find my key :) The room was great value for money
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Bit weird. The bed is comfy, room big and all is clean. Very outdated and despite telling them I would arrive late (around 10.30pm) I got asked ‘why so late’ when I arrived. Isn’t this what happens at a hotel?
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big and calm, one thing that I didn't like was that I could hear noise from my next neighbour room
Stayed 2 nights in Oct 2020

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Overall was ok, just they charge parking regardless of usage or or without your authorization, you need make sure to get the money back for it... Smell of cigarette smoke im the room and sharp urine smell in the lavatory when I told them by email the response that I got was: "our cleaning team doesn't smell it"
Stayed 1 night in Jan 2019

10/10 Excellent

Robert, Laguna Beach, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice place.
Great little appartment for the price.great location, very convenient. Super helpfull staff.
Stayed 7 nights in May 2018

10/10 Excellent

Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
the wifi is a bit slow, the signal is not very good, but overall it's a very comfortable stay the staff is very helpful and friendly.

10/10 Excellent

R., EU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable aparthotel especially for longer stay
Arass Business Aparthotel is conveniently located a few kilometers from the Antwerp city center, with the easy access to E19 motorway. It has an ample covered car parking in the inner yard (at the extra fee), entrance from the main street, very easy to park and get in and out. Hotel building is old, but it seems recently refurbished. Very attentive and responsive reception staff (however, limited working hours: 8:00-17:30, outside these hours the entrance is with the code for the self check-in and the electronic card). We stayed in the Penthouse apartment, which is very bright and spacious, featuring up to ceiling windows and large terrace. Apartment consists of the bedroom and living-room with the separate kitchen corner. Good soundproofing, since we haven't heard any noise. Apartment is simply decorated (slightly lacking of the modern style), but is cozy, warm, clean and equipped with all necessary facilities for the comfortable stay. It has the individually adjustable heating, two air-conditioning units in both rooms, two flat-screen TVs, comfortable bed with good quality bedding, including extra pillows. Good shower with the normal water pressure. Excellent WI-FI. There is a big Supermarket Delhaize in the front of the hotel, where we found everything we needed and even more. Overall, it's a comfortable aparthotel, especially suitable for a longer stay.
Stayed 4 nights in Jan 2018

6/10 Okay

yossi, toronto canada

Liked: Staff & service
The hotel was excellent for me because it was as close to what I needed The disadvantage was there. The air conditioning system is not under your control So when I wanted to cold it did not work Because the managers there are determining how cold you will be in the room. And this is not normal in a regular hotel
Stayed 2 nights in Oct 2017

8/10 Good

Peter, co Durham

Liked: Cleanliness
Aparthotel near Centraal Station
Spacious room with kitchen on 6th floor with view of city. Kitchen rather sparsely equipped, maid service erratic.Check in after 5.30 is by a machine, time consuming after a long journey but worked Ok. Ring them if you know you will arrive late, they will send you instructions.Parking is on site & fine. 10 minutes walk to station, tram nearby. Easy to find from Ring road.
Stayed 5 nights in Jul 2017

8/10 Good

Tanya, Mitcham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was lovely with plenty of space for us. The stairs were quite scary tho with no banister on side away from wall. Having the toilet downstairs and bathroom upstairs was not a good use of the space. It's about a good 10-15 min walk to closest entrance to station then another 5 mins walking to other end where all the trains go from. We did not have the hotel breakfast as having a kitchenette meant we could do breakfast on our schedule from supermarket across the road.