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BANKS Antwerp

4.0 star property

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Photo gallery for BANKS Antwerp

Executive | View from room
Lobby
Egyptian cotton sheets, premium bedding, down comforters
Lobby
City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
$94
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Steenhouwersvest 55, Antwerp, 2000
  • Place, Green Square
    ‪3 min walk‬
  • Place, Antwerp Market Square
    ‪4 min walk‬
  • Place, Cathedral of Our Lady
    ‪4 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪36 min drive‬

Room options

View all photos for Tiny Single

Tiny Single | Egyptian cotton sheets, premium bedding, down comforters

Tiny Single

8.0 out of 10
Very good
(1 review)
  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, premium bedding, down comforters

Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard

Egyptian cotton sheets, premium bedding, down comforters

Standard

7.6 out of 10
Good
(11 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Egyptian cotton sheets, premium bedding, down comforters

Superior

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive

Executive | Egyptian cotton sheets, premium bedding, down comforters

Executive

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Deluxe

Cosy Deluxe | Egyptian cotton sheets, premium bedding, down comforters

Cosy Deluxe

8.8 out of 10
Excellent
(3 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

BANKS Antwerp

4-star hotel in Historisch Centrum
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
BANKS Antwerp offers 68 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

This Antwerp hotel also offers a library, a terrace, and multilingual staff.

BANKS Antwerp is a smoke-free property.

A complimentary manager's reception is offered each day.
Daytime Cafe/ Lazy Lounge - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Daytime Cafe/ Lazy Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 6 PM on Sundays must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 16.50 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Banks Antwerp
Banks Hotel
Banks Hotel Antwerp
Banks
BANKS Antwerp Hotel
BANKS Antwerp Antwerp
BANKS Antwerp Hotel Antwerp

Reviews

BANKS Antwerp Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 549 reviews
Rating 8 - Good. 239 out of 549 reviews
Rating 6 - Okay. 69 out of 549 reviews
Rating 4 - Poor. 19 out of 549 reviews
Rating 2 - Terrible. 16 out of 549 reviews

Reviews

6/10 Okay

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but check in process terrible.

Great hotel however the check in process was one of the worst experiences I have ever had whilst travelling. We arrived at 2pm to pick our bags up and wait in the lobby for check in at 3. We was then told room was not ready but to take a seat and they would be over to let us know when the room was ready. Little to our knowledge this was the case for most rooms and a queue that stretched into the street had formed. I rejoined the queue at 4pm however people who had also been waited jumped the queue. Staff had zero idea how to handle a busy situation. Checkout at 12pm I will assume will be the issue as it leaves house keeping only 3 hours to clean all rooms. Thankfully at 16:15 we finally got our key and we could go to our room which left little time to get ready as we had plans.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A1 staff

Amazing staff & grounds. Centrally located, spotlessly clean. I would mention, though, that the street facing suites can be noisy during all hours of the night, but, I would definately stay here again. Did I mention gow great the staff is?
Stayed 3 nights in Jul 2025

10/10 Excellent

Franye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Room was quite small but had everything we needed. Appertuvo offered snacks, drinks and opportunities to meet other guests. Was quite nice.
Stayed 2 nights in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and so helpful. Loved the afternoon drinks and snacks. Room was small but laid out very well. Enjoyed the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible service from Johan

Great location, beautiful interior and comfortable rooms but the real highlight was the incredible service from Johan. Amazing welcomer, restaurant and bar recommender, fashionista all done with warmth and a smile. This guy is the life of soul of this very unique hotel. Any thing that we needed for our stay he arranged, including giving us the one room with a private sauna that the hotel has. This is the only place that I will stay when I return to Antwerp.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent very accommodating a nice stay.
Stayed 2 nights in May 2025

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and in a very convenient location. However the bathroom was behind a glass partition that offered only limited privacy.
Stayed 5 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We loved this hotel. The staff was very attentive and the room was well done. Comfortable bed and high end linens. The Free happy hour every day was a bonus!!
Stayed 3 nights in May 2025

10/10 Excellent

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fearghal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Gorazd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, conveniently located hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanne

Stayed 2 nights in Feb 2025

10/10 Excellent

christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly, modern hotel in a very central location with good value breakfast. In the late afternoon/early evening they have what they call an "Apertivo" 3 hours when you can help yourself to drinks and nibbles on the house which is a nice touch. Will definitely use this hotel on my futureAntwerp visits.
Stayed 2 nights in Jan 2025

8/10 Good

lucy

Traveled with group, Traveled with pets
Liked: Staff & service, amenities
Loved - location was excellent, happy hour in lobby is a great touch, lovely staff Could be better - lack of lighting in room, rooms were cramped with limited storage options, shower room had no ventilation
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Antwerp

Amazing location in Antwerp with easy walkable access to the old town and Christmas markets. Our room had a balcony and gas log fire which offered great ambience and quickly warmed the room. Some small cosmetic issues but overall a very pleasant stay and an enjoyable free drinks and nibbles time each evening.
Stayed 3 nights in Dec 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is a bit run down. The bathroom is in terrible crumby condition. The fireplace did not work. Staff fixed it though. Ran out of white wine at 5pm during a 4 hour happy hour and. O one was there. The breakfast staff were amazing and friendly though. Also the balcony door handle fell off.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe I had one of the best rooms and once I was told how to operate the fire heater I didn’t want to leave
Stayed 2 nights in Dec 2024

6/10 Okay

Billy

Liked: Cleanliness, property conditions & facilities, room comfort

Front desk staff was MIA

Had difficulties checking in. Arrived at 10pm to find the front desk deserted. We waited 10 minutes in the lobby, even ringing the bell and checking behind in the staff room. We decided to head out and come back later to try again. On our return the front door was locked and we were stuck out in the rain. We rang the doorbell but no response. We eventually figured out how to call the hotel, while still out in the rain. Front desk finally came out to answer the phone and saw us. She was apologetic and said that the front doorbell doesn't work. Could not provide an answer why nobody was around when we first arrived.
Stayed 1 night in Nov 2024

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Is close to Grote market and center. Staff were nice. Afternoon drinks were opportunities for social connection and truly appreciated.
Stayed 1 night in Nov 2024