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Hotel Docklands

3.0 star property

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Photo gallery for Hotel Docklands

Exterior
Lobby
Daily buffet breakfast (EUR 15 per person)
Superior Double Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services
$95
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Kempischdok - Westkaai 84-90, Antwerp, 2000
  • Place, Port of Antwerp
    ‪3 min walk‬
  • Place, Museum Aan de Stroom
    ‪9 min walk‬
  • Place, Antwerp Market Square
    ‪20 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Standard Double Room, Balcony

7.0 out of 10
Good
(4 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace

City Double Room

7.4 out of 10
Good
(3 reviews)
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace

Superior Double Room

  • 285 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for City Twin Room

City Twin Room | Egyptian cotton sheets, in-room safe, desk, laptop workspace

City Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 178 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed

Egyptian cotton sheets, in-room safe, desk, laptop workspace

Economy Room, 1 Queen Bed

  • 107 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Docklands

3-star hotel in De Kaaien
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Hotel Docklands offers 38 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Docklands features a vending machine, tour/ticket assistance, and laundry facilities. Event facilities measuring 484 square feet (45 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Antwerp hotel also offers dry cleaning/laundry services, express check-in, and express check-out.

Hotel Docklands is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per night); reservations required

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 19 per night(49 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Best Western Docklands
Best Western Docklands Antwerp
Best Western Hotel Docklands
Best Western Hotel Docklands Antwerp

Reviews

Hotel Docklands Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 81 out of 251 reviews
Rating 8 - Good. 115 out of 251 reviews
Rating 6 - Okay. 39 out of 251 reviews
Rating 4 - Poor. 11 out of 251 reviews
Rating 2 - Terrible. 5 out of 251 reviews

Reviews

8/10 Good

Samuel

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edith

Stayed 2 nights in Jun 2025

10/10 Excellent

Marian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were visiting some much-loved friends whom we had not seen in 7 years and Hotel Docklands was just around the corner from their flat. So it was extremely convenient. We enjoyed the quiet location and felt very safe. The staff were courteous, informative and helpful at all times and at all levels. Our friends have invited us back so we may well revisit your hotel which would be lovely.
Stayed 4 nights in May 2025

8/10 Good

Shabaan

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. There wasn’t air conditioning but there was a fan and one of the windows had a fly net and had a security lock so it could be safely left open. We didn’t eat the breakfast but it looked nice. The app was very convenient so we could use the electronic key as well as the key card. The parking is secure and just across the road from the hotel. The area seemed very quiet but there was plenty of cafes and bars within walking distance. We ate at Las Manas a 10 minute walk away. I really recommend booking, the food and atmosphere was phenomenal.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean, quiet, great value. Free tea and coffee! We’ve stayed before and will do again.
Stayed 3 nights in Apr 2025

8/10 Good

Rudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to public transportation and tons of dining options.
Stayed 2 nights in Apr 2025

8/10 Good

Gus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stay again, nice room affordable price
Stayed 1 night in Mar 2025

2/10 Terrible

Celia

Stayed 1 night in Feb 2025

8/10 Good

Jez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with free coffee and pastries for breakfast - clean room - no parking for van due to height restriction
Stayed 1 night in Sep 2024

6/10 Okay

Aldo, Santiago

Liked: Cleanliness, staff & service
Very nice location., suggestions: they need to bring bottle of water inside the rooms and need to control indoor climate or humidity, because there’s a lot of mosquitoes and insects.
Stayed 2 nights in Sep 2024

8/10 Good

Hyoung, Lidcombe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, facilities ok.staff friendly. Bit noisy outside. Parking limited.
Stayed 1 night in Aug 2024

6/10 Okay

PJ

Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jai

Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Carsten

Stayed 3 nights in Apr 2024

8/10 Good

O

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great service

Excellent service from the staff. Very nice entry system through the phone. Unfortunately the pillows were square and not comfortable. The mattress has no springs was just one big marshmallow. Once you sink in there's no escape.
Stayed 4 nights in Feb 2024

8/10 Good

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Josée

Stayed 2 nights in Sep 2023

8/10 Good

VDE TRADE SERVICE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

M C E L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the coolest area of Antwerp

Great place with friendly staff and delicious breakfast
Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Definitely recommended 3 star hotel

Great location, very quiet room. Breakfast and service both excellent… This hotel was cleaner and more friendly than some better ‘star’ hotels that I’ve stayed in - a really great option for a weekend in Antwerp!
Stayed 2 nights in Sep 2021

2/10 Terrible

Leonid

Stayed 1 night in Aug 2021