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Hotel Serwir

4.0 star property

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Photo gallery for Hotel Serwir

Bar (on property)
Superior Double Room | Hallway
Superior Double Room | Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Koningin Astridlaan 57, Sint-Niklaas, 9100
  • St. Nicholas Church
    ‪3 min drive‬
  • Sint-Niklaas City Hall and Belfry
    ‪3 min drive‬
  • De Ster Recreation Park
    ‪4 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, desk, laptop workspace

Comfort Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Serwir

4-star Sint-Niklaas hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Hotel Serwir offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Sint-Niklaas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 12 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 7158 square feet (665 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, the property provides an area shuttle within 1 kilometers and a bus station shuttle. Complimentary self parking is available on site, along with a car charging station.

Hotel Serwir is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Brasserie Renardeau - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 1 km
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brasserie Renardeau

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 7,158 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1966
  • Double-glazed windows
  • Electric bike charging
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who will arrive in the evening should notify the hotel in advance.

Renovations and closures

The property is closed between October 31 and November 5.
The property is closed: Christmas Eve, Christmas Day, and New Year's Day.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 20 per person
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Serwir
Hotel Serwir Sint-Niklaas
Serwir
Serwir Hotel
Serwir Sint-Niklaas
Best Western Serwir
Best Western Sint-Niklaas
Sint-Niklaas Best Western
Hotel Serwir Hotel
Best Western Serwir
Sint-niklaas Best Western
Best Western Sint-niklaas
Hotel Serwir Sint-Niklaas
Hotel Serwir Hotel Sint-Niklaas

Hotel Serwir Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 103 out of 317 reviews
Rating 8 - Good. 142 out of 317 reviews
Rating 6 - Okay. 47 out of 317 reviews
Rating 4 - Poor. 19 out of 317 reviews
Rating 2 - Terrible. 6 out of 317 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 4 nights in Oct 2024

4/10 Poor

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as a stopover
One night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful. The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, room comfort
This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Really good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10
Stayed 1 night in Jul 2024

6/10 Okay

Karl Gudjon

Stayed 6 nights in May 2024

6/10 Okay

Assad

Stayed 3 nights in May 2024

10/10 Excellent

Elias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort great for business stay
Comfort hotel great for business stay
Stayed 5 nights in Apr 2024

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Justin

Business traveler
Quite dated room. No tea making facilities or water provided in the room. Quite expensive bar food menu.
Stayed 1 night in Jan 2024

6/10 Okay

Wayne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Alaistaire

Traveled with family
Liked: Property conditions & facilities
Good parking, clean and comfortable
Stayed 1 night in Oct 2023

4/10 Poor

Terry

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Our room was in the older "main" building and the quality of this room was inferior to rooms in the "new" building.
Stayed 1 night in Sep 2023

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was vert clean. Meal in the hotel restaurant was too expensive for the quality of the food, and staff was aged men, but with no apparent experience.
Stayed 1 night in Oct 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not for leisure stays
Ok hotel. Bed not comfortable, plastic bed cover so very hot to sleep and hard bed. Despite photos dated decor. No tea and coffee in room. 4 star hotel would presume is more for business
Stayed 2 nights in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast..
Stayed for 4 nights, arrived Thursday afternoon, been up since 4am so wanted a quick power-nap, got into bed to be greated by heavy hammer drilling, this went on for quite a while so contacted the reception just to see how long it would be going on, we were told there was no drilling in the hotel and it must of been outside, clearly this wasn't true as it was coming from the next room.... apart from this the hotel was great especially the breakfasts....
Stayed 4 nights in Jul 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Keyhan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was above my expectations. Nice place and friendly staff.
Stayed 1 night in Jun 2023

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very Convenient one night stopover on longer road trip into Europe. Reception was good, evening meal was very good and service throughout was excellent. The room was comfortable and clean and breakfast was very good. Nothing to complain about.
Stayed 1 night in Jun 2023

10/10 Excellent

james

Stayed 1 night in May 2023

8/10 Good

Naser

Stayed 4 nights in Feb 2023

10/10 Excellent

Julia

Stayed 1 night in Jan 2023

10/10 Excellent

Danniel

Stayed 2 nights in Dec 2022

4/10 Poor

Katie

Business traveler
Disliked: Property conditions & facilities
Very disappointing stay
Very disappointing stay. Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast.
Stayed 2 nights in Nov 2022