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Smartflats Design - Old Town

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Comfort Apartment, 1 Bedroom, Balcony | Terrace/patio
Fridge, microwave, oven, stovetop
Comfort Apartment, 2 Bedrooms, Balcony | Living area | Flat-screen TV
1 bedroom, desk, iron/ironing board, free WiFi
Comfort Apartment, 1 Bedroom, Balcony | Living area | Flat-screen TV

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Outdoor Space
  • Free WiFi

Explore the area

View in a map
4 Meir, Antwerp, 2000
  • Place, Antwerp Market Square
    ‪6 min walk‬
  • Place, Diamond District
    ‪12 min walk‬
  • Place, Antwerp Zoo
    ‪16 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪35 min drive‬

Room options

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Apartment, 1 Bedroom, Balcony

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Apartment, 2 Bedrooms, Balcony

Comfort Apartment, 2 Bedrooms, Balcony | Living room | Flat-screen TV

Comfort Apartment, 2 Bedrooms, Balcony

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Lindner Hotel Antwerp, part of JdV by Hyatt
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  • Free WiFi
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4.4 out of 5, Excellent, 1,000 reviews
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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Design - Old Town

Apartment in Old Town
Along with a snack bar/deli, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Old Town offers 2 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.

The apartment offers a snack bar/deli. Wireless Internet access is complimentary. This Antwerp apartment also offers a terrace, tour/ticket assistance, and express check-in.

Smartflats Design - Old Town is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Snack bar/deli

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Smartflats Design Old Town Apartment Antwerp
Smartflats Design Old Town Apartment
Smartflats Design Old Town Antwerp
Smartflats Design Old Town
Smartflats Design Old Town
Smartflats Design - Old Town Antwerp
Smartflats Design - Old Town Apartment
Smartflats Design - Old Town Apartment Antwerp

Reviews

Smartflats Design - Old Town Reviews

6.0

7.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 4 out of 29 reviews
Rating 2 - Terrible. 8 out of 29 reviews

Reviews

4/10 Poor

Stuart

Traveled with family and small children
The apartment itself is average. There are a few TLC issues: cupboard doors broken, bedside table cracked, uncomfortable sofa, broken freezer etc. The floor could do with a good clean. The entrance is down a dirty alleyway where the restaurants keep their bins. You need a code to enter the property every time, there is no key. I messaged the company to say the WiFi and TV were not working and received a standard reply to thank me for my feedback but no help. The apartment is a very good size, with an enclosed balcony, overlooking the shopping street. It is very central and a good location.
Stayed 3 nights in Jul 2025

2/10 Terrible

Simon

Traveled with family
Liked: Property conditions & facilities
We arrive at our property and dirty sheets were still in the property and no cleaning had been undertaken. Impossible to speak to Smartflats (other than via AI). Called Expedia in desperation who were also unable to help. Finally got relocated to another apartment.used Smartflats twice whilst in Belgium and will not be using them again
Stayed 3 nights in Feb 2025

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There was urine on the mattress. The shower head wasn’t connected to the shower line, the hot water was turned off and customer service was useless to help. There is a sleeper couch with a mattress that is ripped, dirty, and I guarantee is covered in bed bugs. The floor is dirty and will turn your socks brown. Oh and also the entrance code randomly changes so you may get locked out for a night. Good luck.
Stayed 3 nights in Oct 2024

2/10 Terrible

Miles

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Mariam

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, room comfort

Surprisingly good

Very large apartment, clean and couldn’t be a better location for transport and closeness to tourist sites.
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Liked: Amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, fair price.

This flat is in an excellent neighborhood. It was very spacious, well-equipped, clean, and comfortable. The staff contacted me with all necessary information and even checked in with me to make sure everything was suitable. One of the best places I've stayed in years!
Stayed 3 nights in Sep 2018

8/10 Good

Drew, Dunedin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

great location and value

A super location, perfect for exploring and a nice apartment but unfortunately needed a good clean. I would recommend if knowing acceptable cleaning standards were kept. Floors need a good mopping as walking in bare feet resulted in dirty feet & there was an issue with mosquito's. This must have been an ongoing issue and due to poor cleaning I could see squashed bugs on the walls, curtains & the roof & cleaning standards were definitely below the required standard.
Stayed 2 nights in Sep 2018

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy apartment, broken glass/furniture. No help!

This was by far, the worst experience we have had in any accommodation, anywhere. Not allocated the apartment we had booked. The one we where given was filthy, with sticky, stained floors. Broken coffee table. Broken glass bottle in fridge. Used eyelashes on windowsill. Shower pan stained. Luke warm water. Blocked sink. The key that should have been in the flat was missing which resulted in being trapped between the apartment and the street as the push button to open the street gate was also broken. Tried 3 times to ring their emergency number. No reply. Rang Hotels.Com who came back to me saying that Smartflats would contact me directly, they did not. The following day, they sent me a message saying they had been in and fixed all the problems, which they also sent to Hotels.com. When I returned no one had been there at all. I have since emailed them three times and they just don't answer. AVOID!
Stayed 2 nights in Sep 2018

6/10 Okay

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern equipped in great location but no air con

Great location. Modern spacious and well equipped accommodation. Shame there was no outdoor seating. Real downside is a lack of air conditioning. Not particularly hot when we stayed but the Appartment was stifling stuffy and pretty unbearable at night
Stayed 4 nights in May 2018

2/10 Terrible

Marta

Stayed 1 night in Oct 2023

6/10 Okay

Merlyn

Traveled with family
Liked: Room comfort
Esta no era lo que yo había reservado, me lo cambiaron en el último momento y en otra zona el que yo había reservado en un inicio estaba en el centro y este no, me tocó en un 4to piso y no había elevador y el costo de este era más barato de lo que yo pague y no me han devuelto nada.
Stayed 2 nights in Jul 2023

8/10 Good

Stefan

Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Celine

Stayed 1 night in Dec 2022

2/10 Terrible

Rick

Stayed 1 night in Aug 2022

8/10 Good

marcel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Bengta

Stayed 3 nights in Mar 2022

8/10 Good

Suenna

Traveled with group
Liked: Room comfort

Er mag meer aandacht gegeven aan netheid

Het verblijf zag er goed uit, perfecte ligging. De toegang naar het appartement is in een steeg, waar er bedrijfsafval bakken staan. Dat was een minpunt, vanwege de geur en hygiënische redenen. In het apartement aangekomen, was het in het eerste oogpunt mooi en netjes. De muren en bank waren vuil en de vloer die plakte enorm. De kamers waren daarentegen heel schoon en netjes. Warmwaterknop van onze badkamer die was los, waardoor we alleen met lauw water konden douchen. De communicatie was helemaal top!
Stayed 1 night in Jul 2020

2/10 Terrible

Mattias

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartige zentrale Lage mitten im Zentrum von Antwerpen. Schön eingerichtetes, sauberes und geräumiges Appartement. Voll ausgestattet! Der Eingang zur Wohnung befindet sich leider in einer dunklen Gasse mit Mülltonnen und –tüten die auch den Zugang zur Eingangstür versperrten. Die Beleuchtung zur Eingangstür sollte auch verbessert werden. Da wir die Situation aus einer früheren Besucherbewertung bereits kannten hatten wir eine Taschenlampe dabei. ;-) Wenn man den Zugang nicht überbewertet kann man im Appartement Smartflats Design - Old Town eine schöne Zeit verbringen.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement très grand, moderne et très bien équipé et parfaitement situé pour visiter la ville à pieds. Deux petites remarques : La box wifi est située à une extrémité de l’appartement et le signal ne se capte pas ou très mal dans les chambres sui sont situées à l’opposé. Également le canapé du salon n’est pas très confortable pour dormir.
Stayed 2 nights in Oct 2018

8/10 Good

cécile, paris

Liked: Cleanliness, staff & service, property conditions & facilities

Appart au pied de la rue commerçante

Appartement grand, moderne, propre. Connexion internet excellente. Chambre au calme. Les photos ne correspondent pas à celles du site mais l'appartement était très bien quand même. C'est presque neuf, spacieux. A améliorer: dans la cuisine il faudrait un kit sel/poivre/huile/torchon svp. Pour la sdb, 2 serviettes/personne ou une seule mais plus grande que celle donnée aujourd'hui. Le passage menant à l'immeuble devrait être éclairé la nuit.
Stayed 2 nights in Aug 2018