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Smartflats Design - Rubens

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Superior Apartment, 2 Bedrooms, Balcony | Private kitchen | Fridge, microwave, oven, stovetop
Superior Duplex, 2 Bedrooms, Terrace | Living area | Flat-screen TV
Superior Apartment, 3 Bedrooms, Balcony | 1 bedroom, iron/ironing board, free WiFi
Superior Apartment, 3 Bedrooms, Balcony | Private kitchen | Fridge, microwave, oven, stovetop
Superior Apartment, 3 Bedrooms, Balcony | Living area | Flat-screen TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Room service
  • Outdoor Space
  • Free WiFi

Explore the area

View in a map
5 Schuttershofstraat, Antwerp, 2000
  • Place, Antwerp Market Square
    ‪8 min walk‬
  • Place, Diamond District
    ‪9 min walk‬
  • Place, Antwerp Zoo
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪34 min drive‬

Room options

View all photos for Superior Apartment, 3 Bedrooms, Balcony

Superior Apartment, 3 Bedrooms, Balcony | Living area | Flat-screen TV

Superior Apartment, 3 Bedrooms, Balcony

  • 1345 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony

Superior Apartment, 2 Bedrooms, Balcony | 1 bedroom, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms, Balcony

  • 797 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Duplex, 2 Bedrooms, Terrace

Superior Duplex, 2 Bedrooms, Terrace | 1 bedroom, iron/ironing board, free WiFi

Superior Duplex, 2 Bedrooms, Terrace

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Design - Rubens

Apartment in Old Town
This smoke-free apartment building features a snack bar/deli, express check-in, and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Rubens offers 3 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.

The apartment offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Antwerp apartment also offers a terrace, tour/ticket assistance, and express check-in.

Smartflats Design - Rubens is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service
  • Snack bar/deli

Bedrooms

  • Bedroom

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 25.0 per week

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Smartflats Design Rubens Apartment Antwerp
Smartflats Design Rubens Apartment
Smartflats Design Rubens Antwerp
Smartflats Design Rubens
Smartflats Design Rubens
Smartflats Design - Rubens Antwerp
Smartflats Design - Rubens Apartment
Smartflats Design - Rubens Apartment Antwerp

Smartflats Design - Rubens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 17 out of 34 reviews
Rating 6 - Okay. 0 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Philip

Disliked: Room comfort

Not as intended

Unit was switched. New apartment was on the corner of 2 main streets, very loud. I called upon arrival, answering service said someone would call, no call. Received email about the stay, I replied not happy. They said someone would contact me, no contact. Treacherous stairway to upstairs bathroom.
Stayed 3 nights in Sep 2021

8/10 Good

Amanda, Paris, France

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
This is an awesome location in Antwerp and the flat is great! I only wish we had known there was no elevator prior to booking. We were on floor 4, again, an amazing apartment. However, I am recovering from a knee injury so carrying luggage up 4 flights of stairs was difficult.
Stayed 1 night in Jun 2020

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Antwerp during our Trip to F1 Spa

Fabulous location; close to restaurants, shops and bars: parking directly in front of building but for 16 Euros and no more than 3 hours... free from 10pm until 9am, Monday to Saturday and free all day Sunday, not too bad considering you are in the centre of the city and we were there for the F1 race in Spa so we’re never really there during the day. Flat was massive with more room than expected. Had all you need with clean towels and linen at entrance if needed.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Nearby everthing. Beautiful interior
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, great location and have everything we needed for our family of 5
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Location was amazing. :) I would recommend people to stay there. Antwerp is an amazing city.
Stayed 8 nights in Apr 2019

8/10 Good

Stuart

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Great start and a poor finish.

First things first. The Apartment is beautiful and the location is perfect for getting around Antwerp. The whole space is fantastic and ultra modern. The information received for access and for passports and checking in was very good. The downside.. The apartment could have done with a bit more of a clean - It looked a little rushed with dusty floors and crisp packets under sofas. The site does have an issue with Mosquitoes weird for this time of year. The problem stems from the outside decking area as when it rains there is insufficient drainage under the decking and it is a breeding ground for them. When we arrived the doors in the master bedroom and bathroom were on vent allowing them into the apartment from the decked area. My only other issue was the complete lack of customer service in regards to no WiFi or television. The service was not working on the Sunday when we arrived and was told by a worker at the flats it had not been working the day previous. We notified Smart flats ( before 17.00 ) and were informed we would be contacted on the Monday to have it resolved. No phone call. We called Monday morning and were told to notify by e-mail to which we responded it was already meant to be under investigation. We called again in the afternoon and was told it would be Tuesday and we would be contacted to which we explained we would be checking out by 12.00 again promised a phone call to no avail. I was on business with my young family staying at the hotel with no Media
Stayed 2 nights in Oct 2018

4/10 Poor

Bradley

Disliked: Cleanliness, property conditions & facilities

No Bueno

this is a 4th floor walkup, so make sure you are ready to lug your bags up. The apartment was dirty (dead bugs on floor and smashed on the walls in bedrooms and living room) The patio had cigarette butts everywhere laying around and when we arrived all the windows were open with no screens in place. We closed the windows on arrival, but we still all got dozens of mosquito bites from head to toe. The Shower room emitted a foul rotten egg smell that got bad once we closed the windows to the apartment. The people staying below us blasted music, yelled partying all night and danced so hard it made our apartment shake. I called up Smart Flats and they said they would let the people downstairs know they cant be doing that - to Smartflats credit - it was handled quickly. But it killed our 1st night. The apartment wouldve been nice if properly cleaned and if they either kept the windows closed while no one is staying in the rooms, or if they put in window screens. Smart Flats made it necessary outside of Hotels.com for me to register an account with them and share my Credit Card info to pay a small Belgian Tax (i felt uncomfortable doing this) and then they waited until i was already in Europe to email me and say i needed to email them a photo copy of my Passport to verify my reservation - this isnt a local requirement as it wasnt needed in any other flat we stayed in. Overall it was an experience I do not wish to repeat.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Lovely apartment

Lovely apartment in a convenient part of the city - walking distance of the old town and close to the theatre district and the main shopping area. It's on the third floor and the stairs are quite steep, so not for anyone with mobility issues. Bit of a mosquito problem (we both got bitten a lot!), but comfortable beds, clean and beautifully furnished.
Stayed 4 nights in Sep 2018

2/10 Terrible

Teresa, Western Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful on photos, terrible to stay

The problem started with numerous emails and phone calls to receive access code to the flat which cause additional unnecessary tension and discomfort during the trip.This 2 bedroom duplex looks beautiful and fresh but there is no information that is NO elevator, and was NOT indicated at the time of reservation. The stairs to the 4th floor are extremely uncomfortable, narrow with no much space for foot and with high possibility of slippery especially when carrying large suitcase. For four people there were only two towels with a very uninteresting appearance and smell. During those two nights we were bitten by insects (I have over 40 bites), I hope that these bites will heal without a problem. The temperature in the attic bedroom was unbearable, on the day of arrival we found someone left radiators on and to improve conditions, the only thing we found was a wobbly loudly working fan. The WIFI "SF Rubens 401” code with password does not exist.On day of arrival we reported broken tap in the toilet/powder room vanity - problem not solved. As for the complementary coffee offered ONLY on the day of arrive this coffee machine is useless, nobody will spend few ours to search for unusual coffee pack. I would not recommend to anyone so bad experience.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, roomy quiet and close to the town center, A fan would be a good addition.
Stayed 1 night in Aug 2018

10/10 Excellent

AntonReiser, Long Island, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space. I was worried about the communications in advance, since there is no check-in area, but the SmartFlats folks were very helpful with my questions and all the info (entry codes, etc.) arrived right on time, and their answers to my questions were rapid. We even found parking on the street right in front of the entrance. Great location, very walkable in downtown. Very spacious apartment, beautiful rooms, incredibly clean, nice terrace. I got alot of street cred from the family for this great booking!
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort

Nice large flat

A great apartment
Stayed 4 nights in Apr 2022

10/10 Excellent

Benoit

Traveled with family
Liked: Room comfort
Stayed 1 night in Feb 2022

8/10 Good

gustaaf

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fijn appartement. Lekker ruim en super schoon. Keuken benodigdheden zijn minimaal maar je gaat niet naar Antwerpen om zelf te koken. WiFi deed het niet en hebben ze in 2 dagen ook niet aan de praat gekregen. Communicatie met de helpdesk is lastig.
Stayed 2 nights in Nov 2021

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tolle großzügige, saubere Wohnung im Zentrum von Antwerpen. Gute Ausgangslage um die Stadt zu erkunden. Sehr geschmackvoll eingerichtet. Etwas hellhörig. Service und Kommunikation waren nicht gut gewesen. Es fehlte ein kompletter Bettwäschesatz und dazugehörige Handtücher. Smartflat war nicht in der Lage dieses am gleichen Tag nachzureichen. Eine Person musste auf dem Sofa ohne Bettwäsche schlafen, sich mit Jacken zudecken. Auf Anschreiben reagierte man sehr zeitverzögert, manchmal gar nicht und nicht lösungsorientiert. Am kommenden Tag wurde dann die fehlende Wäsche nachgereicht. (wieder auf Nachfrage) Keine Entschuldigung mehr dazu. Das hat uns enttäuscht, denn die Wohnung ist sonst optimal für uns als Familie gewesen. Die Art der Kommunikation war zermürbend und hat einen bis zur Lösung unzufrieden gemacht.
Stayed 3 nights in Oct 2021

8/10 Good

Chiara

Traveled with group
Liked: Cleanliness

Fine

The apartment is located very nicely, and easy to access with the code you’ll receive via text or email. Very clean as well, aside from some dead mosquito stains on the walls. Some reviews speak of a mosquito problem; we brought anti mosquito plugs and didn’t get bitten at all. The apartment does not look exactly as in the pictures, though it’s a similar space. Bedrooms are quite different, the upstairs bedroom did not have a bed, only a mattress on the floor. I contacted smartflats beforehand to check whether it would really be a bed (because of reviews), and they assured me it would be, so I was very disappointed. Also, the door to the terrace does not lock and can be opened from the outside. It gets quite hot inside because it’s the top floor, so I wouldn’t recommend this apartment in the midst of summer. Finally, two days before our arrival Smartflats contacted me to say they couldn’t host us in the apartment because of a technical issue, and offerend me a cheaper one, further away from the center. When I checked several booking sites looking for new accommodation, I saw they made this apartment available for booking again, for a higher price than I paid. Did not seem very customer friendly. As you can imagine, I was not very amused and called them about it. They apologised and fixed the problem.
Stayed 2 nights in Sep 2021

10/10 Excellent

Kristian

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top lokatie, mooie inrichting, dicht bij leuke winkels en restaurants
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ruim mooi appartement, zitten belangrijkste voorzieningen in. Was schoon. Leuk huisje!
Stayed 1 night in Feb 2020

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Heel netjes, ruim, schoon en alles was in zeer nieuwe staat. Alleen wat weinig bekers/ pannen etc aanwezig
Stayed 3 nights in Jan 2020

10/10 Excellent

DaphneSiahaija

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement was super! Ligging perfect, super schoon en de incheck ook goed geregeld.
Stayed 2 nights in Nov 2019

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frauenpower

Die Wohnung ist ideal im Stadtzentrum gelegen. Schöne Innenarchitektur und Farben. Alles sauber und genügend Handtücher vorgefunden. Leider hatte es bereits miese Mücken welche und in der Nacht belästigt haben. Das Appartement ist ideal aufgeteilt für 6 Personen und gut eingerichtet.
Stayed 3 nights in May 2019