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Smile HOTEL Hirosaki

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile HOTEL Hirosaki

Lobby
Exterior
Free WiFi
Reception
Television

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
73-2 Dotemachi, Hirosaki, Aomori-ken, 036-8182
  • Hirosaki Museum of Contemporary Art
    6 min walk
  • Saisho-in Temple
    9 min walk
  • United Church of Christ in Japan Hirosaki Church
    9 min walk
  • Aomori (AOJ)
    54 min drive

Room options

Similar properties

Exterior

Toyoko Inn Hirosaki Ekimae

Breakfast included
Free WiFi
Air conditioning
Parking available
4.1 out of 5, Very Good, (554)
The price is $59
per night
$65 total
includes taxes & fees
Dec 8 - Dec 9
Toyoko Inn Hirosaki Ekimae

About this property

Smile HOTEL Hirosaki

3-star Hirosaki hotel with restaurant
This hotel features a restaurant, self parking, and a business center. WiFi in public areas is free. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite.
Smile HOTEL Hirosaki offers 121 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Hirosaki hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Hirosaki hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Parking is available onsite for a surcharge.

Smile HOTEL Hirosaki has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Smile HOTEL Hirosaki has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 880 per person
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 880 per person
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hirosaki
Smile HOTEL Hirosaki Hotel
Smile HOTEL Hirosaki Hirosaki
Smile HOTEL Hirosaki Hotel Hirosaki

Smile HOTEL Hirosaki Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 19 out of 50 reviews" "
Rating 8 - Good. 15 out of 50 reviews" "
Rating 6 - Okay. 14 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, amenities
On the page it says that there is parking available for ¥500, but when you get to the hotel there aren't any signs telling you were to park. I ended up having to park in a random paid lot a couple blocks away from the hotel. When you take the escalator up to the lobby it appears that the hotel is pretty nice. On check in the gentleman asked if I had a car and to put down my plate to pay. He then showed me a map of where to park, it was already too late for that. Once you take the elevator to the floors with the rooms it looks pretty aged and could use some updates. The room was on the smaller side and was clean. The bed was very firm with a single small and extremely flat pillow. Would I stay here again? Probably not, I don't think I received enough value for the amount that it cost to stay here, as it was pretty expensive.
Stayed 1 night in Nov 2021

6/10 Okay

Luong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable, with polite and helpful staff. A very pleasant stay.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Asad

Liked: Staff & service
Tanbo art Trip to Hirosaki - Sept 2018
The hotel is 15 to 20 min away from the JR train station so location wise it is not convenient if you will be using train. Hotel itself is pretty basic - small room but it is ok to crash for a night or two. The carpeting in the rooms needs changing - looks pretty bad. Breakfast is also pretty basic but for an extra $7 its ok. At least one person on the front desk staff can speak English and they are all polite and helpful. wifi signal was strong in my room so no complaints there. Local area is all commercial with many shops and restaurants. Hirosaki castle and park are about 15 min walk and are worth seeing. Overall its an ok place to crash for a night if you are a solo traveller like me but I will not stay there again because of the distance from JR train station.
Stayed 1 night in Sep 2018

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at many hotels in Japan and the Smile hotel in Hirosaki has the most comfortable bed. They have a memory foam mattress topper and a nice pillow.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hirosaki Bargain
Excellent location-Hotel is conveniently located half way between the train station and Hirosaki castle. Staff are friendly and breakfast was delicious although western breakfast options were very limited. Room was comfortable and clean

8/10 Good

Treesagreen, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Need taxi or bus from station...10 minutes walk to Castle..convenience store close by, staff very helpful, room small but adequate, has all you need, very clean and comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お心遣いが魅力
チェックインの際に、レディス限定フロアの禁煙に空きがあるとの事で、変更のご提案をいただきました。アメニティの充実、価格変更が必要ない事なども説明してくださいました。 コロナで大変な中、お心遣い、お部屋の清潔感に感謝です。また泊まりたいなって思いました。
Stayed 1 night in Oct 2020

10/10 Excellent

HIROYUKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Yoshihide

Liked: Cleanliness, staff & service
Good breakfast
This hotel is located about 15 minutes on foot from the JR Station. It's a three-minute walk from another station of another line. It's in a very good location for sightseeing in this town. This hotel is relatively old. It does not have a public bath but they provide a good breakfast. The room is quite small but they offer free wifi.
Stayed 1 night in Jul 2020

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフ一人一人が丁寧でした。また、街へのアクセスがよく便利でした。朝食も美味しかったです。
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

koko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
弘前城
静かな環境でゆっくり休めました❗弘前城にも近く観光しやすい場所でした
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです◎
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

ビジネス利用なら最高です。
朝食バイキング豊富な食材で満足しました。ビジネス利用ならお勧めホテルだと思います。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店乾淨、空間大小尚可，距離車站有些距離，但剛好在弘前睡魔祭的路線上。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル‼︎
とっても良いホテルだと感じました！ なんと言っても朝食が美味しかったです。 ベットも寝やすくてゆっくり出来ました! 強いて言えば歯ブラシが硬すぎて歯茎を痛めてしまったのでもう少し柔らかいと良いかなぁ〜と思いました(^^) また利用したいです‼︎
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
気持ちの良い朝食バイキング
朝食バイキングがとても良かった。メニューが豊富な上に青森ならではの工夫があり、3日間滞在しても飽きることがなかった。特にスタッフがすばらしい。こまめに気を配って、料理も十分補充できていて、配膳台周囲が汁こぼれなど無くとてもきれいで気持ちよく利用できた。 フロントで無料配布している入浴剤も嬉しかった。 場所は駅からは徒歩10分と少し遠いが、観光ポイントに近く、買い物や食事処も充実している。
Stayed 2 nights in Aug 2019

6/10 Okay

Hartmut, Berlin

Traveled with partner
Liked: Staff & service
Sehr gutes Frühstück, Einrichtungen des Hotels sind ok, Verkehrsanbindungen und Lage zum Bahnhof ist gut.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
飯店人員服務好，但旅館設備太舊，不值得入住
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方の対応が丁寧で気持ちよく過ごせました。
Stayed 1 night in May 2019