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Staff is nice, the hotel is old and we had a big water leak in the bathroom, we reported, but nobody came, not even to see and had to throw a towel on the floor because was completely wet

Una grata experiencia, una joya en el sur de la ciudad de México!

Todo bien

Love the hotel. The scenery is beautiful, the river and the waterfalls. Food delicious.

The hotel was well located I. The centre of Mexico making it easy to use as a base for local excursions. There was a cliche to start as we had asked for a vegan breakfast and it was limiting - we asked for avocados as there was no real choice and the staff were looking to charge us. I was unimpressed. The 2 nd day the manager had shared it was okay and would provide us with gluten free bread and avocado which was great The spa was lovely and gym had more than enough equipment. Was a great hotel.