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Moatoga Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moatoga Hotel

Front of property
Exterior
Comfort Quadruple Room, Ensuite, Mountain View | Desk, laptop workspace, soundproofing, iron/ironing board
Front of property
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
Fugalei, Apia
  • Fugalei Fresh Produce Market
    2 min walk
  • Flea Market
    8 min walk
  • Fish Market
    11 min walk
  • Apia (FGI-Fagali'i)
    12 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, soundproofing, iron/ironing board

Superior Double Room

  • 323 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room, Ensuite, Mountain View

Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Quadruple Room, Ensuite, Mountain View

  • Mountain view
  • Sleeps 6
  • 1 Twin Bed, 1 Double Bed and 1 Double Bunk Bed OR 3 Queen Beds

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About this property

Moatoga Hotel

3-star Apia motel with 24-hour room service, connected to a shopping center
Along with a microwave in a common area, this motel has 24-hour room service and dry cleaning. Self parking is free. Additionally, laundry facilities, tour/ticket assistance, and a convenience store are onsite.
Moatoga Hotel offers 24 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 3-star motel have kitchens with refrigerators.

Bathrooms include showers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Moatoga Hotel features a terrace, tour/ticket assistance, and laundry facilities. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Apia motel also offers dry cleaning/laundry services, a convenience store, and 24-hour room service. Complimentary self parking is available on site.

Moatoga Hotel has designated areas for smoking.

24-hour room service is available.

Languages

English

Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge

More

  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Kitchen
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
This property enforces quiet hours from 9:30 PM to 7:30 AM

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 21 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (from 4 to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Su Accommodation Motel Apia
Su Accommodation Motel
Su Accommodation Apia
Moatoga Hotel Apia
Su Accommodation Apia Samoa
Moatoga Apia
Moatoga
Moatoga Hotel Apia
Moatoga Hotel Motel
Moatoga Hotel Motel Apia

Moatoga Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 101 reviews" "
Rating 8 - Good. 29 out of 101 reviews" "
Rating 6 - Okay. 22 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 7 out of 101 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

UIESE TOVIO

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself is old, the rooms don’t even match the pictures they have on website it needs updating. The kitchen is outside and it’s dusty and untidy. The TV in our room didn’t even work luckily we were only there to shower and sleep. There was so much noise from the renovations going on downstairs. I know I left the sign out on our door by accident for 3 days and no one went to clean and change our sheets, they should always knock then enter to check if the guests are even ok. The sink in the bathroom had no centre thing and you can see mould through it. They should at least put bottles of waters in the mini fridge for guests. The customer service is very poor they whisper in Samoan and not a smile. A smile is very inviting especially when you pay for a service, it makes the customer wanting to come back again. The housekeeper at least smiles so I let her a small tip. Somethings get overly priced but the service is poor! SMILE 😊 IT’S FREE😊
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Amenities
Moatoga is not bad afterall. The aircon and hot water were our most important things and the staff were helpful. We really enjoyed our 3 nights stay. And thanks for the Airport Transfer that was waiting patiently for us. It’s very handy to all the shops in town and the market. We will book it again next time.
Stayed 2 nights in Aug 2024

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was fine for two people, with a big and comfy bed that made for a pleasant stay. It also had a little kitchenette, which was a great addition. However, the bathroom was quite small, and the sink seemed like it was going to fall off the wall, with no space to place toiletries. The air conditioning smelled like it needed a good filter clean, which was a bit off-putting. The location is very convenient if you want to stay in town, as it's directly opposite the Fugalei Market. However, parking can be tight when it's busy. Reception was not open on arrival, but we received an envelope with instructions. There is always a security guard on duty, and the one present on our checkout morning was particularly helpful. He assisted with our bags since my dad couldn’t help me. Overall, while the room itself was comfortable and the location convenient, there were some areas needing improvement, particularly in the bathroom and air conditioning.
Stayed 3 nights in Aug 2024

6/10 Okay

RAMI, Auckland

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Leitu

Liked: Cleanliness, staff & service, property conditions & facilities
Because good people to serve, close to all shop,always look after people,nice and clean allda time,thank you for all your serve to our people
Stayed 5 nights in Aug 2024

8/10 Good

Filipo

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a convenient location.
Stayed 8 nights in Jul 2024

10/10 Excellent

Janette Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great if you're a visiting Samoan with lots of family stuff on. If you are going to be out all day and just need a place to stay Moatoga is the place. Right opposite the market, everything is walking distance. The car park gets full but there's always someone there to help you park!
Stayed 4 nights in Jul 2024

8/10 Good

Feauai

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Mariota

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying there, the customer service was very friendly. Love the location.
Stayed 8 nights in Jul 2024

8/10 Good

Makereta

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very helpful staff when one of my bags was left at the airport. Its a convenient place to stay with reasonable rates. I would stay again. Fafetai lava!
Stayed 1 night in Jun 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Moatoga for having us. We had a great time beautiful location close to the market and all the stores and awesome customer service. Very nice people would definitely booked with you again 🙂
Stayed 2 nights in Jun 2024

10/10 Excellent

Laxmitania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, accommodating and perfect spot in Apia
Stayed 1 night in May 2024

10/10 Excellent

Uelese

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved it staff wer so amazing upon arrival very kind and friendly we will see you guys again soon
Stayed 3 nights in Jun 2024

10/10 Excellent

Talatonu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in May 2024

10/10 Excellent

Eseta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
I love the customer service. Beautiful and friendly staff. The rooms are SUPER CLEAN. Would love to stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Ioane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and accommodating
Stayed 6 nights in Apr 2024

4/10 Poor

Ioane

Disliked: Cleanliness, property conditions & facilities
Location convenient to town and markets. Linen dirty, made my skin itchy and wasn’t changed during my two week stay even when I requested it. Took a $150 cash key deposit but refused to refund it as I was leaving on an early morning flight before office hours.
Stayed 17 nights in Apr 2024

10/10 Excellent

Teuila

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 percent satisfied
Stayed 1 night in Apr 2024

8/10 Good

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good. Might come again real soon Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Koroseta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Moatoga for the beautiful room my husband really enjoyed his staying even though it was only few hours but he enjoyed his sleep before he went to his family home. Thanks Expedia for the cheaper fights and the points. Appreciated and Keep it up the good service.
Stayed 1 night in Apr 2024

2/10 Terrible

Mr Samuel

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
Reception is hostile and racist.No complaints desk or manager on site or refund.Demand of cash bond from guests. No free wifi or conference services for guests.Complex is doing carpentry on site and other services not ideal for hotel.Rooms are in better condition but poor tv connectivity and limited channels. The staff need further training on tourism and hospitality and can't handle international guests.
Stayed 5 nights in Mar 2024

10/10 Excellent

Allyna Krisline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs and crew are very accommodating.😊
Stayed 2 nights in Mar 2024

2/10 Terrible

Pearl

Stayed 1 night in Mar 2024