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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Exterior
Outdoor pool, open 6:00 AM to 7:00 PM, sun loungers
Exterior
Bungalow, 1 King Bed, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk
Daily buffet breakfast (WST 50 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
Main Beach Road, Apia
  • Falemataaga – The Museum of Samoa
    5 min walk
  • Palolo Deep Marine Reserve
    10 min walk
  • Fish Market
    14 min walk
  • Apia (FGI-Fagali'i)
    8 min drive

Room options

View all photos for Room, 2 Queen Beds, Harbor View

Room, 2 Queen Beds, Harbor View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Harbor View

  • 506 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Garden View

Bungalow, 1 King Bed, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Bungalow, 1 King Bed, Garden View

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Pool View

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Room, 1 King Bed, Harbor View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Harbor View

  • 506 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

5-star Apia hotel close to Palolo Deep Marine Reserve
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 5371 square feet (499 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a terrace, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2016.

Sheraton Samoa Aggie Grey's Hotel & Bungalows is a smoke-free property.

A complimentary manager's reception is offered each day.
Sheraton Samoa Aggie Grey's Hotel & Bungalows has a restaurant on site.
Feast - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge - This delicatessen specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar - Onsite cocktail bar. Open daily.
Tea Lounge - Onsite coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: WST 50 for adults and WST 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Feast
  • Lobby Bar
  • Tea Lounge
  • The Lobby Lounge

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (5,371 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1933
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for WST 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: WST 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately WST 50 for adults and WST 25 for children
  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 116 out of 278 reviews" "
Rating 8 - Good. 89 out of 278 reviews" "
Rating 6 - Okay. 47 out of 278 reviews" "
Rating 4 - Poor. 13 out of 278 reviews" "
Rating 2 - Terrible. 13 out of 278 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Samuel

Business traveler
Liked: Staff & service
Staff were amazing but they are battling with the facility.
Stayed 3 nights in Oct 2024

6/10 Okay

SKY

Traveled with partner
Liked: Cleanliness, staff & service
Amazing customer service - a few things not operating yet. But once it all does I’m sure it will be great. Tv didn’t work
Stayed 5 nights in Sep 2024

4/10 Poor

Ruta

Stayed 7 nights in Sep 2024

10/10 Excellent

Scott, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
i booked a room with a view but upon arrival was told the room was being remodeled. Although I got an Upgrade to a huge ensuite, the bathroom was dirty with brown smear on the bidet control and i got bugbites in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Gesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice but not rebooked into other rooms as it was under renovation. Had no TV or WiFi. Great food, drinks and service. Although d
Stayed 2 nights in Aug 2024

6/10 Okay

Mary, Auckland

Traveled with family
Disliked: Cleanliness
The check-in process was terrible. We had to wait, and when we were finally given a room, the TV wasn’t working, and the phone was out of order as well. Despite these issues, no compensation was offered for the inconvenience, even though I had paid for a fully serviced room with amenities that weren’t available. Overall, it was very disappointing.
Stayed 3 nights in Sep 2024

8/10 Good

Gladys

Traveled with family
Liked: Cleanliness, staff & service
While the property looked amazing and the room while clean did not have a working TV, phone, shower head was loose, water was cut off for a few hours. I was confused on the morning of check out to get a knock at door at 8am to confirm I was checking out when 11 am is check out. However staff were lovely and gracious, luckily I was only there for short visit. Otherwise I would have asked for another room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annmatilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I absolutely loved our stay. Exceptional service across the Sheraton Aggie Grey. We can't wait to come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Liana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful we loved our stay
Stayed 5 nights in Aug 2024

10/10 Excellent

TE ARIKI, Porirua

Traveled with family
Liked: Staff & service
Home away from home
Stayed 3 nights in Aug 2024

4/10 Poor

Daniel

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool under construction, only one restaurant. Rooms average - doors wouldn’t close, TV & phone did not work and no mini bar. Only saving grace was the lovely staff. The rate did not reflect the standard of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Mellisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best first family Holiday
The stay was so amazing this was the first family holiday we done and we loved every part of it, the resort was amazing the people were great, thank you so much to the team for helping us with a our babies while we’re there, a special mention to the Manager Kirk, to the from desk team and also the restaurant staff Ioana, Theresa & Sisi. Massive thank you to the ladies who pampered us in the spa they made us feel so special. We will definitely be back again
Stayed 14 nights in Jul 2024

10/10 Excellent

Rae

Stayed 7 nights in Apr 2024

10/10 Excellent

Fuapepe

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff as always were Super friendly. This is the 2nd stay me and my family have had here. And they never disappoint. It was unfortunate our original room wasn’t available due to renovations. We were then upgraded to a bungalow. Probably wise of them to inform us prior to checking in via phone call.
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow Season Letdown
We visited during the COVID-19 lockdown in Samoa which meant that hotel services were sparse. While the room was still great, we were really disappointed in the availability (and cost!) of food options and ate most of our meals away from the hotel. We also had the housekeeping walk in on us without knocking which was a bit embarrassing. She did apologize, but for what we paid to stay at this hotel - and to support them during a time of slow business - I was actually quite disappointed. There are many other options for higher end hotels in Apia and I’ll probably choose another next time.
Stayed 2 nights in Apr 2020

8/10 Good

H, Auckland, NZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was immaculate and our garden fale was gorgeous and so quiet! Loved the pool but the bar there was never staffed, and we would often have to ask people three or four times for pool towels and things like that.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint i have staying here is that i wish i stayed here longer than one night!!! From the service, to the food and to the rooms; everything was excellent. Breakfast was amazing as there were soo many options to choose from and more importantly delicious. Would definitely recommend staying here
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

10/10 Excellent

Paul&Victoria, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were extremely friendly and helpful,atmosphere was great and will stay there again and recommend to friends and family
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice laid back atmosphere. The staff were friendly and helpful and the location was convenient
Stayed 2 nights in Nov 2019

10/10 Excellent

Puaina, Auckland NZ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely amazing with everything. Love it.
Stayed 2 nights in Dec 2019

10/10 Excellent

Sio, Hawaii

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯Friendly staff members.💪🇼🇸❤👈 The continental breakfast was great.🙂🤙🏼👈 The bungalow we stayed in was perfect, we are simple & forevergreatful...😎 Will visit again in the near future, thank you "Aggie Grey" Sheraton & the beautiful staff.❤🇼🇸👈
Stayed 7 nights in Nov 2019