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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property

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Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Ecotours
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk
View from property
Outdoor pool, open 6:00 AM to 7:00 PM, sun loungers
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Main Beach Road, Apia
  • Palolo Deep Marine Reserve
    ‪10 min walk‬
  • Apia Park
    ‪17 min walk‬
  • Fugalei Fresh Produce Market
    ‪2 min drive‬
  • Apia (APW-Faleolo Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Harbor View

Room, 2 Queen Beds, Non Smoking, Harbor View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Harbor View

  • 506 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Non Smoking, Garden View

Bungalow, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Bungalow, 1 King Bed, Non Smoking, Garden View

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbor View

Room, 1 King Bed, Non Smoking, Harbor View | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Harbor View

  • 506 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 441 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

5-star Apia hotel close to Palolo Deep Marine Reserve
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 5371 square feet (499 square meters) include a conference center. This luxury hotel also offers an outdoor pool, a terrace, and gift shops/newsstands. For a surcharge, the property provides an airport shuttle (available 24 hours) and a bus station shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in May 2016.

Sheraton Samoa Aggie Grey's Hotel & Bungalows is a smoke-free property.

A complimentary manager's reception is offered each day.
Sheraton Samoa Aggie Grey's Hotel & Bungalows has a restaurant on site.
Feast - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge - This delicatessen specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar - Onsite cocktail bar. Open daily.
Tea Lounge - Onsite coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: WST 50 for adults and WST 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Feast
  • Lobby Bar
  • Tea Lounge
  • The Lobby Lounge

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (5,371 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1933
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - May 2016
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, and during Ramadan.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for WST 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: WST 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately WST 50 for adults and WST 25 for children
  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 139 out of 317 reviews
Rating 8 - Good. 95 out of 317 reviews
Rating 6 - Okay. 51 out of 317 reviews
Rating 4 - Poor. 16 out of 317 reviews
Rating 2 - Terrible. 16 out of 317 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jesmond

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horror Sheraton Stay.
We arrived early so had paid for the night before no room was ready.
Stayed 8 nights in Nov 2024

8/10 Good

Melissa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 - Holiday
Stayed 8 nights in Oct 2024

6/10 Okay

Vaamu

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrea Caroline Strickland, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Mapu Jr

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2024

8/10 Good

Lazeini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Mekita

Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Todd

Disliked: Cleanliness, property conditions & facilities
Served me rancid meat on a burger and when I said I wasn’t paying for it told me I had to and try to get a reimbursement at checkout which didn’t happen Lazy lazy staff. Sat around on their phones all day and never serve you They are lovely people but truly lazy Pool was green and slimy Do not go here it is discusting and over priced
Stayed 3 nights in Oct 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities
Obviously new rooms but amenities were still being developed. Great staff make up for this. Found both service charges and rooms quite pricey after being in Kuala Lumpar 5 Star hotels and were a lot cheaper than Sheraton Aggies. Found booking by internet Expedia cheaper than if you book by telephone or locally. At least a third cheaper, I asked they couldn’t explain why?
Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
Good stay in obviously relatively new rooms and loved the open lobby. Prices were quite high all round though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Taunese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
1 star service
For $400+ minimum AUD a night at this 5 star hotel, details should be perfect. There were 3 of us on my booking but there were only 2 towels in our room. The phone in the room didn’t work as well so couldn’t call for more towels or room service. No one gave us the tour of our hotel, to show us where all the facilities are. We weren’t even advised if we had wifi in our room or laundry options. I’ve stayed at quite a few nice hotels in Samoa & this has to be my least favourite. Service should be the best thing about any hotel, especially a 5 star hotel. We got put in a room all the way in back near an industrial site which gave off 3 star motel vibes. Our rooms are only accessible by stairs as well, no elevator.
Stayed 2 nights in Oct 2024

2/10 Terrible

Anita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Samuel

Business traveler
Liked: Staff & service
Staff were amazing but they are battling with the facility.
Stayed 3 nights in Oct 2024

6/10 Okay

SKY

Traveled with partner
Liked: Cleanliness, staff & service
Amazing customer service - a few things not operating yet. But once it all does I’m sure it will be great. Tv didn’t work
Stayed 5 nights in Sep 2024

4/10 Poor

Ruta

Stayed 7 nights in Sep 2024

10/10 Excellent

Scott, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
i booked a room with a view but upon arrival was told the room was being remodeled. Although I got an Upgrade to a huge ensuite, the bathroom was dirty with brown smear on the bidet control and i got bugbites in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Gesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice but not rebooked into other rooms as it was under renovation. Had no TV or WiFi. Great food, drinks and service. Although d
Stayed 2 nights in Aug 2024

6/10 Okay

Mary, Auckland

Traveled with family
Disliked: Cleanliness
The check-in process was terrible. We had to wait, and when we were finally given a room, the TV wasn’t working, and the phone was out of order as well. Despite these issues, no compensation was offered for the inconvenience, even though I had paid for a fully serviced room with amenities that weren’t available. Overall, it was very disappointing.
Stayed 3 nights in Sep 2024

8/10 Good

Gladys

Traveled with family
Liked: Cleanliness, staff & service
While the property looked amazing and the room while clean did not have a working TV, phone, shower head was loose, water was cut off for a few hours. I was confused on the morning of check out to get a knock at door at 8am to confirm I was checking out when 11 am is check out. However staff were lovely and gracious, luckily I was only there for short visit. Otherwise I would have asked for another room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annmatilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I absolutely loved our stay. Exceptional service across the Sheraton Aggie Grey. We can't wait to come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Liana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful we loved our stay
Stayed 5 nights in Aug 2024