Tanoa Tusitala Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tanoa Tusitala Hotel

2 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Meeting facility
Exterior
Reception
Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
Beach Road Sogi, Apia
  • Flea Market
    3 min walk
  • Fish Market
    6 min walk
  • Fugalei Fresh Produce Market
    13 min walk
  • Apia (FGI-Fagali'i)
    12 min drive

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About this property

Tanoa Tusitala Hotel

4-star Apia hotel with private patios
2 restaurants, 2 outdoor pools, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a conference center are onsite.
Tanoa Tusitala Hotel offers 95 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to patios. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Apia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tanoa Tusitala Hotel features 2 outdoor swimming pools, outdoor tennis courts, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This family-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Complimentary self parking is available on site. A total renovation of this property was completed in May 2022.

Tanoa Tusitala Hotel has designated areas for smoking.

FALA Restaurant - Overlooking the pool and garden, this buffet restaurant serves breakfast only.
The Deck Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • FALA Restaurant
  • The Deck Restaurant

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchairs on site

More

  • 2 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 1 GB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit

Property is also known as

Hotel Tanoa
Tanoa
Tanoa Hotel
Tanoa Tusitala
Tanoa Tusitala Apia
Tanoa Tusitala Hotel
Tanoa Tusitala Hotel Apia
Tusitala
Tusitala Hotel
Tanoa Tusitala Hotel Samoa/Apia
Tanoa Tusitala Hotel Apia
Tanoa Tusitala Hotel Hotel
Tanoa Tusitala Hotel Hotel Apia

Tanoa Tusitala Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 604 reviews" "
Rating 8 - Good. 223 out of 604 reviews" "
Rating 6 - Okay. 91 out of 604 reviews" "
Rating 4 - Poor. 32 out of 604 reviews" "
Rating 2 - Terrible. 14 out of 604 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, amenities, property conditions & facilities
1 the wait staff were excellent 2 the breakfast was excellent 3 we were not provided clean dry towels for our 2nd day 4 the food in the restaurant was very limited and average 5 we stayed 2 nights at the beginning of our trip and 2 nights at the end. I booked the last night and then I booked the second to last night. 2 bookings for 2 consecutive nights. 6 I was woken up at 11.30 pm with a phone call from reception wanting me to get dressed and go to reception to check out from the first night and re check in for the second night and then check out again in the morning. I didnt understand the logic in that. It upset me and I couldnt get back to sleep. The next morning I complained and received an email apology. But the whole episode tainted my stay. 7 a very noisy family had their own loud music playing through a speaker by the pool and the hotel never told them to turn it down as it was infringing on the other poolside guests enjoyment of the pool area. Again tainting the enjoyment of mt stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Leao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it will definately stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

Karim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the whole a good hotel. Service was hit and miss. Sometimes it was really good and at other times less so
Stayed 5 nights in Oct 2024

10/10 Excellent

Marlon

Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets
There’s not much choice in Apia and this is about as good as it gets. I had a nice large room in an older establishment that could use some updating. Breakfast was barely adequate with few choices. The staff was friendly and helpful. The alternative at the Sheraton was way too corporate and overpriced.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

alani

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Oct 2024

8/10 Good

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities
Check in time wasn't limited. It was convenient because my flight was delayed and l arrived at the hotel very late. It was wonderful that the hotel had tennis courts and volleyball net. A lot of kids enjoyed playing. It was bad that the king's bed was the one which two single beds just attached.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mutia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Sep 2024

8/10 Good

Malele

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were awesome. They helped make our stay more welcoming and comfortable. Just a few things though about the rooms, our first room, the main door had problems closing and opening but thanks to the staff who paid attention and resolved it straight away and gave us a new room. However the new room, the sliding door to the balcony wasnt functioning well it was hard to fully open it and close. We didnt mind it, but for future references it'll be nice to have it fixed. Other than that everything else was perfect. Cleaning services was good too. Will definitely coke and stay there again. Thank you 😊 Stay Blessed
Stayed 6 nights in Sep 2024

8/10 Good

Nicholas, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,Great staff,very attentive service in all areas. Would return👍
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Location was great as we're some staff but others lacking in service department. Pool was very warm so not really refreshing but not sure how much that can be controlled. Pool hours are great.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly & helpful, highly recommend
Stayed 5 nights in Sep 2024

10/10 Excellent

Norma-Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mimma

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Shania

Traveled with partner
Liked: Staff & service
The hotel was close to town which was good and local. We liked the pool facilities. If I could think of improvements it would be water refilling stations and improved food menu. Other than that it was good.
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the place and experience was very good. However, if I could change one thing it would be that the Hotel needs to purify its water so that the tap water is drinkable. We were recommended not to drink it but the ice provided in drinks and in the breakfast buffet was tap water. It meant we had diarrhea because it wasn't clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Simi, Bellevue

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with partner
Lovely rooms - very professional and clean. Our only complaint was that the lady at reception told us the buffet breakfast was between 6:30am-7:30am - i questioned her that seemed extremely early. We had to set our alarm to get up that early (which was most annoying). We got to breakfast and I asked again and they said breakfast ended at 10:30am, so we were most annoyed we got up so early. Apart from that - a nice stay 😁
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Bevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good atmospere friendly staff
Stayed 7 nights in Sep 2024

6/10 Okay

Eunice, Porirua

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and always ready on hand to serve unfortunately, my only comment would be the food preparation, my last meal was barely touched as the mushroom sauce left a bitter taste which was a shame.
Stayed 2 nights in Sep 2024

10/10 Excellent

Florence

Stayed 7 nights in Aug 2024

10/10 Excellent

nikunj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024