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Travellers Point Hotel

3.5 star property

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Photo gallery for Travellers Point Hotel

Front of property
BBQ/picnic area
2 outdoor pools
Interior
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Vaitele Street, Apia
  • Falemataaga – The Museum of Samoa
    ‪12 min walk‬
  • Apia Park
    ‪17 min walk‬
  • Palolo Deep Marine Reserve
    ‪2 min drive‬
  • Apia (FGI-Fagali'i)
    ‪4 min drive‬

Room options

Standard Room

  • 223 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Travellers Point Hotel

3.5-star Apia hotel with 2 outdoor pools
Along with 2 outdoor pools, this smoke-free hotel has a poolside bar and WiFi in public areas. Self parking is free. Additionally, a business center, conference space, and a children's pool are onsite.
Travellers Point Hotel offers 14 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Travellers Point Hotel features 2 outdoor swimming pools and a children's pool. A poolside bar is on site where guests can unwind with a drink. A business center is on site at this 3.5-star property.

Wired and wireless Internet access is available for a surcharge. This Apia hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Travellers Point Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 5 per hour); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 6 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 for adults and USD 6 for children
  • Fee for in-room wireless internet: USD 5.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per hour (rates may vary)
  • Fee for wired internet in public areas: USD 5 per hour (rates may vary)
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 11078455

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travellers Point Hotel Apia
Travellers Point Apia
Travellers Point Hotel Samoa/Apia
Travellers Point Hotel Apia
Travellers Point Hotel Hotel
Travellers Point Hotel Hotel Apia

Travellers Point Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 27 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 13 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Staff were excellent Property needs upgrading .........,
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property was good, solid 3 star. Staff customer service was poor from the young girls in the restaurant. The girls never smiled always grouchy when requesting a drink or food. They definitely need training. Lina was really nice. Definitely made our stay more comfortable. Simple things like smiling and checking to see if we were ok went such a long way. Another lady that was there during breakfast time is nice, friendly and helpful as well. The manager was helpful too, changed our rooms when the air conditioning was not working. Food was perfect. Would recommend to others :)
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very quite stay at Travelers Point. We stayed in the superior room. It was small but it was just right for two people, the queen size bed was very comfortable, and the AC worked well. The pool was very well kept, and all around the premises was very clean.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Everything is ok except the weekend, because it was very noisy until 1 o'clock midnight.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect!!!!! Service was good,breakfast was just spot on time,the view from my room was just great!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! We arrived late and they checked us in and we were still able to get food from the kitchen. This was sooo gratefully received after a long day of travel!
Stayed 1 night in Oct 2019

10/10 Excellent

Etelagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed at many hotels in other countries and Travellers Point has been the most welcoming and hospitable place to stay. The staff and customer service is exceptional, always been greeted with a smile. It's a fabulous place to stay for families. It's not a 5-star hotel in regards to the rooms etc. but the service far outweighs everything else. Thank you Tuala and Sarona as well as your staff for making our Papa's 80th Birthday a memorable one.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Our family thoroughly enjoyed our time here. The staff and management are the best. Nothing was too much trouble. Breakfast was magnificent! Love the pancakes and jam sauce. This place is not flash, so dont go expecting 5 star amenities when you only pay for 3 or 4 star. BUT. This place is comfortable. Great atmosphere, and wonderful service. Thoroughly recommend.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Great for short stay, preferred regular towel changes as they didnt replace the hand towel and bath mat when they cleaned room. Facilities and parking were good, they over charged early check in fee, paid more then what i paid for a nights accomodation to check in approx 4hrs early and room was ready. Friendly staff. Great pool.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room. Room no2! Thank you for looking after me. My only concern was the pool and families with kids. There is no safety gate around the pool since it's a inground pool. What if? Anyways, my aircon needs a little twitching as it tends to be loud at times
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really handy to the town and surrounding areas for good food restraunts.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Pool. Free Cultural night. Free Breakfast
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such good value for the price. Really enjoyed my stay and would come back
Stayed 5 nights in Aug 2019

10/10 Excellent

Pratap, Auckland Newzealand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was there the way they have mentioned on website. Staff were really friendly and supportive. Beautiful environment. Would love to come back and stay over again.
Stayed 1 night in Jul 2019

6/10 Okay

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was far enough from town for us to enjoy some privacy and quiet.
Stayed 3 nights in Jul 2019

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here and definitely recommend it! Surroundings are beautiful as well as this hotel
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not what i expected
Breakfast was not what i expected and you rarely see any staff nor the front counter.
Stayed 1 night in Jun 2019

10/10 Excellent

Sophie, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night only. Great budget accommodation. Very clean and tidy. Bought lunch and dinner from restaurant - excellent food and very reasonably priced. Highly recommended
Stayed 1 night in Jun 2019

10/10 Excellent

MARGRETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME PLACE TO STAY
I booked two rooms, one for myself and the other for a family member, loved my first time at Travellers Point, hence why I booked again, I did check out a day early, but that was fine with me, always a pleasure seeing the lovely staff who served us first time round.
Stayed 3 nights in May 2019

10/10 Excellent

MARGRETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to be
Stayed here before and I loved it, loved it how the owner and some of the staff remembered me and my partner from the last time, I booked two rooms and both rooms were to our expectations and the face we could have an early morning swim as well, staff members catered to our needs and dinner at Travellers Point was also the bomb. Fa’afetai Lava Travellers Point will be seeing you again.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing very run down poor selection foe breakfast
Stayed 5 nights in Apr 2019