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MainStay Suites Appleton Airport - Fox River Mall Area

3.0 star property

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Photo gallery for MainStay Suites Appleton Airport - Fox River Mall Area

Exterior
Lounge
Lobby
Lobby
Premium bedding, down comforters, pillowtop beds, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$87
includes taxes & fees
Apr 21 - Apr 22

Explore the area

View in a map
310 Metro Drive, Appleton, WI, 54913
  • Place, Fox River Mall
    ‪3 min walk‬
  • Place, Fox Valley Technical College
    ‪2 min drive‬
  • Place, Community First Champion Center
    ‪2 min drive‬
  • Airport, Appleton, WI (ATW-Appleton Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Family Suite, Multiple Beds, Non Smoking

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Suite, Multiple Beds, Mobility Accessible, Non Smoking (Efficiency)

Premium bedding, down comforters, pillowtop beds, desk

Family Suite, Multiple Beds, Mobility Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

MainStay Suites Appleton Airport - Fox River Mall Area

3-star Appleton hotel with in-room kitchenettes
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center. Housekeeping is available on request.
MainStay Suites Appleton Airport - Fox River Mall Area offers 66 accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include dining tables and kitchen islands. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Appleton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Appleton Airport - Fox River Mall Area features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. This 3-star property offers access to a 24-hour business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a picnic area, and laundry facilities. Onsite self parking is complimentary.

MainStay Suites Appleton Airport - Fox River Mall Area has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen island
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

MainStay Suites Appleton Airport - Fox River Mall Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 160 out of 283 reviews
Rating 8 - Good. 66 out of 283 reviews
Rating 6 - Okay. 24 out of 283 reviews
Rating 4 - Poor. 16 out of 283 reviews
Rating 2 - Terrible. 17 out of 283 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberlee

Stayed 8 nights in Dec 2025

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tony

Stayed 3 nights in Jan 2026

6/10 Okay

Sara

Disliked: Cleanliness, amenities
Room had quite a few flaws one being the lightbulb was never replaced on the bathroom so we had to shower and go to the bathroom in the dark. Heat was either super hot or cold air, wallpaper was peeling on bathroom. Just not up to par on what we were expecting. Even when out travel plans changed they wouldn't accommodate the change and charged us full price
Stayed 2 nights in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 2 nights in Jan 2026

2/10 Terrible

Carole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cultural differences: Clerk would not make eye contact with me. Only addressed my husband. I stepped away. Spouse completed check-in. Check-in just before midnight. Noted numerous damages: missing fireplace pane, carpet damaged in numerous areas, holes in ceiling, a kitchen table wobbly and unsuitable for use, a BR door (punched/kicked), etc. Took photos, slept, took more photos. During the business hours, had desk clerk physically walk through. Said he would let mgmt and maintenance know. Day after chk-out rcd an email bank alert; card charged $250. 11 days tried to reconcile directly, six calls, five emails later, asked our financial institution for claims adjustment. Verbal explanation: chg for damage to the fireplace and burn marks to the carpet. No fire by us. Will not be held responsible. No inv provided. Req inv. Rcvd 1 wk later. Inv only stated “Damage”. We had time stamped photography and the clerk who did a physical walk through and still we never once were contacted by the manager. 1 week later $150 returned as credit, but they still claimed we owed for the fire damaged carpet. With photograph justification MainStay Mgmt would not budge on final $100 cr. 12 days reasoning? We then filed a claim with WF. No one should have to deal with this type of misconduct. Needless to say, they have lost our future business. What would have happened had we not taken photos or involved the MainStay clerk or we didn’t have a financial institution that backs us up? Buyer beware.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberlee

Stayed 1 night in Dec 2025

6/10 Okay

Nina

Liked: Staff & service
Stayed 1 night in Jan 2026

8/10 Good

Janey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property served our needs as we were only there for a few hours in between flights. The space was nice and roomy and the kitchen had some nice features although could have used a little more cleaning on the stove area.
Stayed 1 night in Jan 2026

8/10 Good

Boon Mee

Stayed 2 nights in Jan 2026

2/10 Terrible

Rosalee

Liked: Cleanliness
Stayed 2 nights in Dec 2025

6/10 Okay

Jeff

Stayed 1 night in Dec 2025

8/10 Good

Karl

nice room
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, comfortable beds. Breakfast was good with a few options. We would definitely stay here again when in Appleton
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms and comfortable beds and staff was great!
Stayed 1 night in Dec 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and contained everything we needed in the the kitchenette. The break was unexpectedly huge and the coffee bar is always open. The staff was exceedingly polite and helpful. A great value I'd recommend to everyone.
Stayed 3 nights in Dec 2025

2/10 Terrible

Trent

Stayed 1 night in Dec 2025

6/10 Okay

Beth

Liked: Cleanliness, amenities, property conditions & facilities
The pool was too small and the water was too cold
Stayed 3 nights in Dec 2025

8/10 Good

Mary

Stayed 1 night in Dec 2025

8/10 Good

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Stayed 1 night in Dec 2025

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff closed breakfast early 9 am versus the posted sign of 10am. Later called to make sure we were checking out at noon. Pushy on a holiday check out. A fireplace that you have to buy their logs at $20 a log. This place could be good, but sadly operators are dragging the hotel down.
Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Stayed 3 nights in Dec 2025