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Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!

Great renovation of the facilities. Lovely room with private patio. Very well laid out and provisioned. Front desk staff was very helpful and friendly, anticipating needs and offering great help and suggestions. Cleaning staff and room service were exceptional - great service. You can tell when a facility is run well and the staff are happy and motivated - this was a wonderful stay in our visit to Rome. Location was great - near the Opera and great restaurants, walkable to Trevi, Pantheon, and Borghese. Thanks for a great time at your hotel!

The room had a great view and was very clean. The breakfast was perfect for what we needed. The staff was beyond helpful.

Great job, very easy to use and very well maintained.