Along with a garden, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.
Hotel Refugio Santa Ines offers 32 accommodations with complimentary toiletries. This Aquitania hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.
A complimentary full breakfast is served each morning between 8:00 AM and 11:00 AM.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free uncovered self parking on site
Food and drink
Free full breakfast available daily 8:00 AM to 11:00 AM
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
More
Banquet hall
Room amenities
Bathroom
Free toiletries
Private bathroom
Entertainment
TV
More
Free local calls
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for COP 50000.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: COP 50000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 48523
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply
Property is also known as
Hotel Refugio Santa Ines Hotel
Hotel Refugio Santa Ines Aquitania
Hotel Refugio Santa Ines Hotel Aquitania
Hotel Refugio Santa Ines Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fuimos con mi familia y la verdad el sitio es bellísimo, La vista es preciosa, los empleados se esmeran por hacerte sentir como en casa. El desayuno delicioso, volveríamos sin duda.
ventura
Stayed 2 nights in Aug 2024
8/10 Good
PAULA, Bogotá
Traveled with family
Jun 23, 2024
Liked: Staff & service
Es un hotel con una vista increíble sobre el lago. Muy lindo el entorno, el hotel muy envejecido. Las habitaciones amplías pero muy básicas. Las toallas viejitas, el restaurante regular.
El paisaje es espectacular y muy tranquilo, las zonas comunes son muy lindas y bien cuidadas pero la habitación necesita un poco más de detalle, el marco de la puerta estaba desaujstado y la tv es muy pequeña. Hace falta calefacción en la habitación porque es demasiado fría, sin embargo la cama es muy cómoda y el baño es limpio y espacioso, la atención es muy buena y la comida rica