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La Croix de Savoie & SPA

4.0 star property

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Photo gallery for La Croix de Savoie & SPA

Suite (Mezzanine) | Premium bedding, desk, soundproofing, cribs/infant beds
Spa
Bar (on property)
Terrace/patio
Deluxe Suite | Executive lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
768 Route Du Pernant, les Carroz-d'Arrache, Araches-la-Frasse, Haute-Savoie, 74300
  • Kedeuze Ski Lift
    ‪18 min walk‬
  • Moulins Ski Lift
    ‪19 min walk‬
  • Aquacime Spa
    ‪20 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪63 min drive‬

Room options

View all photos for Superior Double Room (Shower)

Premium bedding, desk, soundproofing, cribs/infant beds

Superior Double Room (Shower)

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Bathtub

Premium bedding, desk, soundproofing, cribs/infant beds

Superior Double Room, Bathtub

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Premium bedding, desk, soundproofing, cribs/infant beds

Deluxe Suite

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium bedding, desk, soundproofing, cribs/infant beds

Premium Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Mezzanine)

Suite (Mezzanine) | Premium bedding, desk, soundproofing, cribs/infant beds

Suite (Mezzanine)

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, desk, soundproofing, cribs/infant beds

Junior Suite

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite (Mezzanine)

Premium bedding, desk, soundproofing, cribs/infant beds

Deluxe Suite (Mezzanine)

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

La Croix de Savoie & SPA

4-star Les Carroz-d'Araches hotel with restaurant
After a day on the slopes, return to dine at the restaurant. Additional amenities at La Croix de Savoie & SPA include ski storage and ski passes. Housekeeping is not available.
La Croix de Savoie & SPA offers 28 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 80-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This Les Carroz-d'Araches hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones.

The recreational activities listed below are available either on site or nearby; fees may apply.
Have fun with onsite winter activities, including downhill skiing and cross-country skiing. La Croix de Savoie & SPA helps provide the perfect winter holiday with ski storage and ski passes.

The hotel offers a restaurant. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

La Croix de Savoie & SPA is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
La Croix de Savoie - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 30 per person
  • A restaurant

Restaurants on site

  • La Croix de Savoie

Things to do

  • Arcade/game room
  • Cross-country skiing
  • Downhill skiing
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service

Business services

  • 75 square feet of conference space
  • Business center

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with premium satellite channels

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 11 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 36 per night
Cribs (infant beds) are available for EUR 36 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Pet fee: EUR 11 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 36 per night
  • Rollaway bed fee: EUR 36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Croix Savoie Araches-la-Frasse
Croix Savoie Hotel
Croix Savoie Hotel Araches-la-Frasse
La Croix de Savoie SPA
La Croix de Savoie & SPA Hotel
La Croix de Savoie & SPA Araches-la-Frasse
La Croix de Savoie & SPA Hotel Araches-la-Frasse

La Croix de Savoie & SPA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 27 reviews
Rating 8 - Good. 12 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anh-Thao

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice staff and the food is excellent. The room is spacious and clean but we’ve been a bit disappointed by the bathroom, the shower and hair dryer look like the one there are in hospitals (shower without curtain or wall, it’s hard not to flood the bathroom, hair dryer mounted to the wall). There was no TV remote in the room, we haven’t been given the password for the wifi neither. Overall it’s a nice place to stay for a ski trip and we would definitely recommend the restaurant, but we think the room falls a bit short for a 4 stars hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Beautiful hotel and excellent service. The rooms were modern and very comfortable.
Stayed 1 night in Sep 2021

8/10 Good

Abbie, Colchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short break
Very nice stay, staff nice and welcoming even the ones with limited English :) nice food in the restaurant and very nice modern rooms. Only improvements I can think of are free wifi should be offered for the whole stay and free tea and coffee in rooms as most hotels offer these things these days :)

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long skiing weekend in Les Carroz
Overall a nice hotel. Seems fairly newly built so the rooms were in a condition. Friendly staff/owners. Good buffet breakfast. Choice of two restaurants to dine in: one being 'gastronomic' and the other plainer fare. Both were good. One small point, the bedrooms seemed cold with the radiators not turned on until after 6pm! The price to pay for a hotel touting its Eco credentials..!

8/10 Good

Andy, East Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a bit of a hike.
We've been to this hotel 4 times now and the service is superb as is the hotel. This year we went with our 3 girls and the only down side was the 10 to 15 minute walk up and down hill to the gondola and village centre with a toddler which we obviously knew would be a little more difficult but by the end of the week it didn't feel like such a good idea! We would definitely go again as a couple but not with the younger children.

10/10 Excellent

Andy York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ski bunny, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Pricey for what's offered
The room and bathroom were very clean and comfortable. In general, however I think the hotel was expensive given that the price was just for the room. Half-board was not good value at 41 euro as the evening meal was average or worse; I had high expectations given the culinary prowess of the chef that was lauded on the website, but you have to pay an even higher premium to eat in the restaurant. Too many expensive extras; for food, drink, internet, especially given the basic price and the location means always having to use the ski buses. I won't return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TAB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
My wife and I stayed at Logis La Croix de Savoie for a long weekend of skiing recently. This is a family run hotel and very welcoming. Bedroom was clean and modern and the shower fantastic ! The main restaurant has good selection of food and wine. The only improvement I can think of would perhaps be to the breakfast offering, this was a little bit pricy for what you received. However, with a selection of breads, fruit, eggs and cake this is a minor quibble.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel with excellent restaurant
Perfect for our ski weekend with very easy access from Geneva. Slopes are walkable but we had a car so chose to drive to the main lift. Plenty of parking at the hotel and the lifts. Rooms are nice and modern but ours lacked any hanging space - just some (very!) deep shelves. Nice rainfall shower and comfy beds. TV lacked english channels and Wi-Fi was extra. The restaurant is absolutely top notch but remember to book. We ate so much each evening that we didn't need more than a quick croissant for breakfast so didn't pay for the morning buffet. Has a handy ski locker and a guest bathroom for keeping luggage in and showering if you want to have a day on the slopes after you've checked out. Couldn't fault the service. Not all staff speak English so having basic French helps. Will definitely return for another weekend soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing stay
On-going upgrading didn't spoil the comfort. Spotlessly clean.

8/10 Good

John, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent friendly hotel.
The hotel staff were very friendly and welcoming. The room was very clean, comfortable and quiet. We had a large, modern 'wet room' but personally, I would have liked the option of a bath to soak those aching muscles! (Proabaly, the absence of a bath reflects the 'eco' criteria of this hotel.) We would have also appreciated access to some non-French TV channels - the channels available were basically the French equivalent of Free-sat. We did not use the hotel restaurant, preferring to walk down to a very lively brasserie in the village. Bear in mind that the return walk is all uphill and feels longer than the 1km described! The hotel has a ski store but we used the large and secure ski depot near the main tele-cabine up to the skiing areas and we found this very convenient. Finally, we would stay here again during any future visits to Les Carroz.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Carole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Romain

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Trop cher pour les prestations surtout le petit déjeuner à 22€
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agréable ! Spa de très bonne qualité, chambre de qualité. Bref hotel au top.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Chambre spacieuse Lit moyen Odeur humidite dans la sdb
Stayed 1 night in Feb 2019

10/10 Excellent

Juan-Francisc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Thierry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Le dirigeant fait parti de ces personnes qui crachent sur le systeme de Hotel.com. Je n'ai pas du tout aimé son discours et son insistance. Bref si vous souhaitez avoir une leçon de moral... allez-y ! Pareil, pousse bcp trop à la consommation et sans relache ... Chambre donnant sur le hall donc bruyant. Carte resto trés chère, voir même abusé !

10/10 Excellent

julia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour le ski, et super resto
Très bon service, chambres neuves et agréables. Petit bémol: insonorisation des chambres, on entend les gens qui passent dans le couloir.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
DISAPPOINTED by the attitude of the owners
The owner refused to comply with rental conditions we agreed to while booking by hotels.com, claiming they had no cooperation with them (but they admitted to cooperation in an e-post exchange we had earlier). They applied conditions that suited them best, among others we had to pay more for the type of room we booked, wanted to charge for the internet (in our contract, it was free; we argued they gave it to us for free, but they made it very clear they did us an enormous favor). But even though their standard reservation includes breakfast, they insisted we had to pay for it since it was not in our hotels.com contract! We tried it once and regretted: it was only a basket of bread, butter and jams. If you want a normal breakfast,you had to pay them more.They promised in our contract “sound isolation”, but we could hear every conversation in the reception and corridor, and we were waken up several times.Our “superior” room was closer to budget standard; little, no table (the minuscule triangle in the corner was too little to eat or write on it). Everything (eating,watching tv,) had to be done on the bed, so the sheets were soiled quickly-they never change it despite visible stains. The hotel did not let us pay in euros for our stay.With credit card, we could only pay in our country’s currency, which cost us 30 euros extra since they set unfavorable currency exchange rate. They again claimed that it was not their fault, this time it was the bank. We felt used,disrespected.

8/10 Good

Johan, Alkmaar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nette kamers, geen kluisje aanwezig, geen minibar. ontbijt is karig voor 11 euro. Pizzeria le porrier is een aanrader. heerlijk gegeten. Ga vooral niet eten bij Pizzeria L'agora, zwarte pizza met veel meel vieze bodem. Er zijn lockers bij de skilift alleen die zaten vol toen wij er waren. teruggelopen met ski's en schoenen moet je niet aan beginnen, dan kan je beter een uur wachten op de gratis bus. Jammer dat de bus niet vaker rijdt. Verder wel mooi en groot ski gebied alleen zijn er voor de echte beginners maar weinig pistes