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Arantza Hotela

5.0 star property

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January 2025

Photo gallery for Arantza Hotela

Sauna, body treatments, facials, massages
Junior Suite | View from room
Sauna, body treatments, facials, massages
Room (Attic) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Aientsa Auzoa, 10, Arantza, Navarra, 31790
  • Señorío de Bértiz Natural Park
    46 min drive
  • Apezenea Denda
    10 min drive
  • Irún Station
    55 min drive
  • San Sebastian (EAS)
    58 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (Attic)

Room (Attic) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room (Attic)

  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Arantza Mattea

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite Arantza Mattea

  • 1076 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room, 1 King Bed, Accessible, Mountain View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Double Room, 1 King Bed, Accessible, Mountain View

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Arantza Luxury Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Arantza Luxury Suite

  • 1238 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Room, 1 King Bed, Accessible, Mountain View

Basic Room, 1 King Bed, Accessible, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Basic Room, 1 King Bed, Accessible, Mountain View

  • 452 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 861 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About this property

Arantza Hotela

5-star Arantza hotel with private balconies
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Arantza Hotela offers 11 air-conditioned accommodations with espresso makers and safes. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Private Spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Arantza Hotela features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site, along with a car charging station.

Arantza Hotela is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Low-height counter and sink
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 AM and noon
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are available for EUR 44.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 24.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 8:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 44.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 10 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rusticae Arantza Hotela Hotel
Rusticae Hotela Hotel
Rusticae Arantza Hotela
Rusticae Hotela
Arantza Hotela Hotel
Arantza Hotela Arantza
Rusticae Arantza Hotela
Arantza Hotela Hotel Arantza

Arantza Hotela Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Change of package
Alberto (employee) changed the package I was promised by one of the hotel employees (that quit her job by the time we arrived) and instead of having a prepared package like promised by her, he just said no it’s not possible that she gave you this. So I cancelled my last 2 days for the unpleasant treatment. I expected more from a 5 star.
Stayed 4 nights in Dec 2018

10/10 Excellent

Grinter, Melbourne, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection in every way.
This hotel is one of the best boutique hotels in the world. Superbly appointed spacious rooms, wonderful food and excellent staff. Down a country lane with beautiful valley views, no traffic and completely quiet. I could not recommend this hotel too highly.
Stayed 1 night in Jun 2018

10/10 Excellent

Lucas

Stayed 3 nights in Oct 2021

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calme luxe et volupté
Un seul mot « fantastique »
Stayed 1 night in Mar 2020

2/10 Terrible

warren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
des voleurs ! Attention
Bonjour Je me suis fait voler par cet hôtel qui m’a ajouté des prix abusifs après mon départ (in late check out qui pas pas lieu d’etre, une odeur de tabac imaginaire, 25€ par room service...) Bref, des voleurs ... Merci W.
Stayed 1 night in Aug 2019

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig og unikt sted. Anbefales på det varmeste for de som er opptatt av natur, design, kvalitet, service. Helt fantastisk mat.
Stayed 1 night in Sep 2018

10/10 Excellent

Laurent Dominique, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux, vraiment...
Cadre et chambre splendides, service et attentions inégalables, de la beauté et de l'art partout, et un romantisme incroyable... une expérience qui vaut d'être vécue.
Stayed 1 night in Jul 2017