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Carlton Plaza Torre

3.0 star property

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Photo gallery for Carlton Plaza Torre

Reception
Luxo Casal com Sacada | Bathroom | Shower, free toiletries, towels, soap
Front of property
Free daily buffet breakfast
Luxo Casal com Sacada | Minibar, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
Av. Imbiara, 1160, Centro, Araxá, MG, 38183-244
  • Governador Valadares Square
    ‪7 min walk‬
  • Fausto Alvim Municipal Stadium
    ‪7 min walk‬
  • Dona Beja House
    ‪2 min drive‬
  • Araxa (AAX-Romeu Zema)
    ‪8 min drive‬

Room options

View all photos for Luxo Casal com Sacada

Luxo Casal com Sacada | Minibar, free WiFi, bed sheets

Luxo Casal com Sacada

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Casal + Solteiro

Shower, free toiletries, towels, soap

Superior Casal + Solteiro

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Cama Casal ou Duas Solteiro Ar

Standard Cama Casal ou Duas Solteiro Ar | Minibar, free WiFi, bed sheets

Standard Cama Casal ou Duas Solteiro Ar

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triplo Twin

Shower, free toiletries, towels, soap

Superior Triplo Twin

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Cama Casal ou Duas Solteiro Ventilador

Standard Cama Casal ou Duas Solteiro Ventilador | Minibar, free WiFi, bed sheets

Standard Cama Casal ou Duas Solteiro Ventilador

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Cama Casal ou Duas de Solteiro

Superior Cama Casal ou Duas de Solteiro | Minibar, free WiFi, bed sheets

Superior Cama Casal ou Duas de Solteiro

  • Sleeps 2
  • 1 Double Bed

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About this property

Carlton Plaza Torre

3-star hotel in João Ribeiro
Along with a rooftop terrace, this smoke-free hotel has a conference center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Carlton Plaza Torre offers 59 accommodations with minibars and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Event facilities measuring 775 square feet (72 square meters) include a conference center. This Araxá hotel also offers a rooftop terrace, laundry facilities, and an elevator. Onsite self parking is complimentary.

Carlton Plaza Torre is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Conference center (775 square feet of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel da Torre Araxa
da Torre Araxa
Hotel da Torre
Carlton Plaza Torre Hotel
Carlton Plaza Torre Araxá
Carlton Plaza Torre Hotel Araxá

Carlton Plaza Torre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 54 reviews
Rating 8 - Good. 17 out of 54 reviews
Rating 6 - Okay. 14 out of 54 reviews
Rating 4 - Poor. 7 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Darllyon

Disliked: Cleanliness, property conditions & facilities
Too expensive for the level of the rooms.
Stayed 2 nights in Feb 2024

8/10 Good

Alexandre

Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo André

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeno Hotél com serviços de alta qualidade. O pessoal atencioso e educado. Ótimo café da manhã e estacionamento pequeno, mas funcional;
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Abandonei diária

Pra começar, água do chuveiro escorre do box para banheiro, fica pisando naquilo e molhando quarto. Funcionarios ficam perto da porta do elevador conversando e dando risadas até tarde. Há um barulho gigantesco periodicamente, parecendo um trem de ferro arrastando rodas presas, parece que na lavanderia oi casa de nsquinas onde ficsm conversando alto e fumando, atrapalha o sono. Tem um local que faz divisa com os quartos onde do lado de fora ficam instaladas a parte externa dos aparelhos de ar condicionado, local onde tem janelas, é tipo um fosso que vai da garagem até último andar, o pior, alguém ali ou várias pessoas, à noite fumava(m) de 15 em 15 ou 20 em 20 minutos, aquele cheiro de fumaça de cigarro subia por ali e entrava no quarto, ultimo andar, ficava impregnado o cheiro ruim. Reclamar adiantaria? Com certeza não. Estava pago 2 noites, dormi a primeira, na segunda paguei minhas coisas, abandonei a segunda diária e fui procurar um lugar condizente pra dormir. Noite mal dormida atrapalha tomar decisões em problemas. Experiência péssima.
Stayed 2 nights in Feb 2025

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL NO CENTRO DE ARAXÁ, PERTO DE TUDO. HOTEL TEM UM CAFÉ DA MANHÃ MUITO BOM, NO MAIS OS QUARTOS SÃO TAMANHO PADRÃO, MUITO BOM PARA DORMIR
Stayed 3 nights in Feb 2025

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, no centro de Araxá, facilitando as comodidade de quem está de férias
Stayed 1 night in Feb 2025

8/10 Good

JUSSARA D

Stayed 5 nights in Jan 2025

8/10 Good

MARCIA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

GIOVANNI

Business traveler
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Almacks

Stayed 1 night in Dec 2024

6/10 Okay

Jose

Disliked: Room comfort
Stayed 2 nights in Dec 2024

8/10 Good

MARCIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente no check inn, por serdata festiva tivemos um probelimenha com a governanta mas tudo certo.
Stayed 2 nights in Dec 2024

4/10 Poor

Daniela

Liked: Staff & service
Disliked: Cleanliness
Pedi um quarto com sacada,pois viajei sozinha e as vezes gosto de sentar na sacada, foi impossível devido as condições de limpeza, as poltronas muito sujas, a mesa também muito suja, as luzes a noite não estavam funcionando. Quanto ao quarto tinha muita poeira na porta da sacada, liguei na recepção para pedir um copo para tomar água porque não tinha no frigobar a recepcionista me disse que não tinha um copo para me oferecer, perto do vaso sanitário estava sempre molhado, estava vazando água. O quarto não atendeu o valor pago, pois paguei para ter o conforto da sacada não pude usufruir, fiz reclamação no primeiro dia e depois também reclamei no outro dia mas não foi resolvido, na hora de pagar paguei o valor total do quarto sendo que o mesmo não oferecia o que estava descrito no site.
Stayed 2 nights in Dec 2024

6/10 Okay

ANGELA I

Araxá não merece!

Infelizmente o hotel deixa a desejar no aspecto, conforto, atendimento, mobiliario e vestuario do quarto, considerando o tarifário ofertado. Exemplo cabal, é não possuir/disponibilizar sequer copo ( inclusive plástico) aos hóspedes, conforme atestado inclusive pela recepção ( a qual alegou que não para eles há oferta do item citado), ainda que pratiquem a comercialização de bebidas em geral. Araxá não merece esta imagem negativa.
Stayed 1 night in Dec 2024

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Patrícia

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Qdo levantei de madrugada tinha uma barata no banheiro. Chamei o recepcionista q veio tirá-la.
Stayed 2 nights in Sep 2024

6/10 Okay

Janaina

Liked: Cleanliness
Chegamos 1 hora antes do check in e para entrar cobrariam R$80,00. Não bastasse, eu já havia pago e o atendente cobrou novamente.
Stayed 1 night in Aug 2024

8/10 Good

claudio

Business traveler
Liked: Cleanliness, staff & service

Viagem de trabalho

Stayed 3 nights in Aug 2024

8/10 Good

Débora Ferreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Lívia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Henry Ryoiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tudo dentro do normal,.

Experiência boa, um ítem q achei estranho foi a porta q parecia por cartão, mas foi a chave mesmo.
Stayed 1 night in Aug 2024

6/10 Okay

Samuel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diego, Araxá

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primeira vez que hospedo aqui, e sinceramente gostei bastante. Quarto e hotel limpos e organizados, dispõe de cama de casal grande espaçosa e confortável, banheiro dentro do quarto é outro ponto muito positivo. Dispõe também de elevador, o café da manhã é de excelente qualidade, com bastante variedades como frutas, sucos, gelatinas, pães, bolos e biscoitos o que com certeza irá agradar vários paladares. Os funcionários a todo momento prestativos, educados sendo muito receptivos conosco. Eu recomendo este hotel. Obrigado equipe do plaza torre pela recepção.
Stayed 2 nights in Jul 2024

8/10 Good

CARLOS L G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024