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Hôtel & Spa - Thalazur Arcachon

4.0 star property

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Lobby lounge
Lobby
Lobby
Executive Suite, Hot Tub | Exterior
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service
  • Pool
$209
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
9 Avenue Du Parc, Plage des Abatilles, Arcachon, Gironde, 33120
  • Thalazur Thalassotherapie Arcachon
    ‪2 min walk‬
  • Plage Péreire
    ‪13 min walk‬
  • Casino d'Arcachon
    ‪4 min drive‬
  • Bordeaux (BOD-Merignac)
    ‪51 min drive‬

Room options

View all photos for Classic Twin Room, Balcony

In-room safe, individually decorated, individually furnished

Classic Twin Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, individually decorated, individually furnished

Classic Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

In-room safe, individually decorated, individually furnished

Deluxe Suite

  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Hot Tub

In-room safe, individually decorated, individually furnished

Deluxe Suite, Hot Tub

  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Hot Tub

Executive Suite, Hot Tub | In-room safe, individually decorated, individually furnished

Executive Suite, Hot Tub

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite

In-room safe, individually decorated, individually furnished

Junior Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chambre Double Exclusive, balcon, vue piscine

In-room safe, individually decorated, individually furnished

Chambre Double Exclusive, balcon, vue piscine

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, Balcony

In-room safe, individually decorated, individually furnished

Classic Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel & Spa - Thalazur Arcachon

4-star Arcachon hotel walkable to Arcachon Bay
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Hôtel & Spa - Thalazur Arcachon offers 124 accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and thalassotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hôtel & Spa - Thalazur Arcachon features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3983 square feet (370 square meters) include conference space. This beach hotel also offers a fitness center, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Hôtel & Spa - Thalazur Arcachon is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cote d Arguin - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cote d Arguin

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Tennis lessons

Family friendly

  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (32 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 19 and January 28.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.82 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 15 to October 30
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel les bains d'Arguin Thalazur
Hotel les bains d'Arguin Thalazur Arcachon
les bains d'Arguin Thalazur
les bains d'Arguin Thalazur Arcachon
Hôtel bains d'Arguin Arcachon
Hôtel bains d'Arguin
bains d'Arguin Arcachon
bains d'Arguin
Novotel Arcachon
Arcachon Novotel
Hôtel Bains d'Arguin Thalazur Arcachon
Hôtel Bains d'Arguin Thalazur
Bains d'Arguin Thalazur
Hotel les bains d'Arguin by Thalazur
Hôtel les bains d'Arguin

Hôtel & Spa - Thalazur Arcachon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 352 reviews
Rating 8 - Good. 133 out of 352 reviews
Rating 6 - Okay. 30 out of 352 reviews
Rating 4 - Poor. 11 out of 352 reviews
Rating 2 - Terrible. 3 out of 352 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t bring children to this hotel.

3 star hotel at best, stayed with my 5 year old son for a weekend break. This hotel is not child friendly! We were afraid to use the pool as it was so quiet you could barely hear a whisper. Room was overlooking a building site, huge cranes, not exactly the sea view we were hoping for. Thankfully it was the weekend so no noise. Bed was comfortable but room was quite tired and very small. Sound proofing was awful , we were awoken most mornings very early from noise above and in the corridor. Room service was great and the staff in the restaurant friendly. Reception staff not so helpful and found them to be quite rude. No offer of help when checking in for our caes. Solo travel with a child an offer to at least help. Not a 4 star hotel. Probably the worst hotel we have stayed in for a number of years.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax

Despite the building work outside the hotel still managed a very relaxing stay. Pool area lovely and spotlessly clean
Stayed 3 nights in Jul 2024

4/10 Poor

Jonathan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a friendly or well-located hotel so we left early, it had the vibe of an airport hotel unfortunately and not a destination where you actually want to spend time and relax. Busy with conferences and spa day guests. Public transport links are poor and taxis difficult to find and expensive. Rooms clean. Staff generally not welcoming with the exception of Pauline who was great. It’s not even called Thalazur it’s called Hotel des Bains d’Arguins, which appears to be linked up but not separate to the spa. The different name sums it up really - we expected one thing and got another. I’m sure it’s not bad for everyone - if we had had a car it may have been different, or at least felt less isolated, - but unfortunately it was an expensive mistake
Stayed 4 nights in Jun 2024

10/10 Excellent

Tariq

Stayed 3 nights in Aug 2023

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Alllergen in food is poor

As the hotel is at least 30 to 50 mins away from other restaurants depending on which way you walk, then best to book at least b&b or 1/2 board. It needs to sharpen up its treatment of allergens in the food served. Whilst it has a notice tooked away at the entrance of the restaurant this does not include the plat de jour menus, the menus do not make reference to allergens either. So i was faced with a steak which came with mushroom puree covered in nuts. Also nuts are only classified as peanuts in the allergen menu and therefore the hotel excludes hazelnuts, almonds etc. For a hotel of this quality this should be improved
Stayed 5 nights in Jun 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing modern hotel

Modern hotel with friendly staff, relaxing pool and spa area . Visited in May so didnt use the outdoor areas. Very clean spacious room. A 40min walk into the centre. Ample car parking. Quiet location.
Stayed 3 nights in May 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Indoor pool not for children.

A nice hotel with good rooms and EV chargers. The big let down was the pool which refused entry to children. The minimum age was 12 which both children were over and both children wore the required swimming hats. However they decided that their swimming shorts did not meet their regulations and speedos had to be worn, so they were turned away.
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
way overpriced broken AC all amenities closed poor service
Stayed 1 night in Jul 2021

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 11 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having access to the spa/close to the beach. . Need a cab or a car to get to restaurants or other activities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities

Needs some improvment in services

Air Conditioning Cooling & Heating cannot be adjusted to your own requirements it is controlled by the reception manager if they decide that they will set it for heat you cannot get cooling The outside temp during the day was around 25 Deg Celsius making the room too warm even at night Cooling was not available as the hotel had switched over to heating as it was the end of the hot season. Ended up sleeping with the window/door to the balcony open to get fresh air these were not fitted with insect screens making for an uncomfortable night Internet was painfully slow
Stayed 1 night in Oct 2018

10/10 Excellent

Claudia, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to ‘Ville d’Hiver’, close to the City Center, enough Parking space.
Stayed 1 night in Oct 2018

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite location but nowhere to far away.

Great Hotel location great if you do not mind walking a couple of Kilometers, also on bus route so those not so energetic can access town easily. Room and staff very good an as per description however as with most of my Hotels.com bookings I always seem to be positioned in an out of the way room!! Amenities very good but be prepared to pay top dollar for food, drinks and spa treatments.
Stayed 7 nights in Aug 2018

8/10 Good

NADINE

A bit dull.

It was fine except for the lack of ambiance = music or performers in the eve.Other spas had that.
Stayed 6 nights in Aug 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Hotel pool and spa facilities were perfect for a relaxing stay. Beach opposite the hotel entrance, with a bus stop and cycle path into town centre outside the hotel.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

with wonderful thalasso treatment, good staff and good food
Stayed 2 nights in Jun 2018

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent
Stayed 1 night in Jun 2018

8/10 Good

Fred, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern spa hotel

Modern spa hotel. Clean comfortable room and ensuite. Tea and coffee making facilities in room. Good variety at breakfast - although fresh fruit was nearing its sell by date. Overall breakfast was overpriced. Heated sea water pool and relaxing pool area. Good spa facilities. However, there were time restrictions with regards to using the spa that were not made clear on booking. Regulations with regards to men's swimwear varied from day to day. Regulations with regards to swim caps loosely applied - women allowed in spa with shower caps and full make up. Staff friendly and helpful Close to beach. town centre 30 minute walk. bus stop nearby - buses to town centre and tourist attractions (possibly summertime only)
Stayed 3 nights in Aug 2017

8/10 Good

anthony, Herefordshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BIg holiday/conference hotel

Decent enough large hotel, well run and clean with attractive gardens and pool. Peaceful and spacious, with lots of outside terraces for drinking and eating. Helpful receptionists. Good location. Odd areas of "meanness"; supposed to use bath towels for bathroom and swimming in seawater pool with no way to dry them. Unimpressed by dining room as food uninteresting and not much choice, quite expensive too.
Stayed 2 nights in Sep 2017