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Albergo Serena

3.0 star property

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Photo gallery for Albergo Serena

Garden
Exterior
Free buffet breakfast
Shower, rainfall showerhead, free toiletries, hair dryer
In-room safe, individually decorated, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Pet friendly
  • Housekeeping
  • Parking included
$120
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Via della Liberta' 22 - Cerri, Arcola, SP, 19021
  • Lerici Beach
    ‪3 min drive‬
  • Porto di Lerici
    ‪5 min drive‬
  • Lerici Castle
    ‪5 min drive‬

Room options

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, blackout drapes

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 118 sq ft
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Valley view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room

In-room safe, individually decorated, desk, blackout drapes

Triple Room

8.0 out of 10
Very good
(1 review)
  • 248 sq ft
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double or Twin Room

In-room safe, individually decorated, desk, blackout drapes

Double or Twin Room

  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Albergo Serena

3-star Arcola hotel close to Lerici Beach
A bar/lounge, laundry facilities, and express check-in are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Albergo Serena offers 19 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Arcola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Albergo Serena is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • 18-hole adjacent golf course
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Desk
  • Heating
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
5 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Albergo Serena
Albergo Serena Arcola
Albergo Serena Hotel
Albergo Serena Hotel Arcola
Albergo Serena Arcola, Italy
Albergo Serena Hotel
Albergo Serena Arcola
Albergo Serena Hotel Arcola

Albergo Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 278 reviews
Rating 8 - Good. 118 out of 278 reviews
Rating 6 - Okay. 34 out of 278 reviews
Rating 4 - Poor. 5 out of 278 reviews
Rating 2 - Terrible. 3 out of 278 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mariano

Disliked: Property conditions & facilities
Avevano chiesto un lettino da campeggio, ma la richiesta su Expedia non è stata visualizzata e al nostro arrivo ci è stato detto che non ci fosse disponibilità. Orario del check out diversamente da quanto indicato è alle 10.00. Struttura un po’ trascurata. Ottima e ricca colazione, personale di sala gentile e disponibile.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short drive to town. It was quiet and peaceful. Breakfast was good. I loved the cappuccino, my only suggestion would be to have an egg option.
Stayed 3 nights in Jul 2024

8/10 Good

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem!

The grounds are lovely, breakfast was wonderful, the room was clean and spacious and the air conditioning worked well (I’m American and there was a heat wave so this was very important to me)! Would recommend and go back
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel. Excellent location with good parking. Tremendous breakfast. Friendly, hard working breakfast attendent.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant overnight stay.Breakfast was good.The location was easy,and adequate parking was available.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , quiet location 10 minutes from the coast and in sight of the mountains . Unless you are a walker bring a car.
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Air Conditioner was broke.

The hotel was clean however the air conditioning did not work in the room. My wife was sweating hard after five minutes in the room. I reported the air conditioner to the front desk and they said they would take a look. I’m sure they knew the air conditioner did not work. It probably was reported broken by prior guest. We left and went to another hotel. This hotel was a waste of money for us because we want a room with air conditioning. Another issue, the hotel was more than twenty minutes drive to the boat terminal. Be careful when selecting a hotel especially if you have never visited Italy before.
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel.

We had a wonderful stay we arrived a little late but the hotel had already set up our room for us so all we had to do was call.
Stayed 1 night in May 2018

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for visiting cinque terre

The place is well located with nice views. Very clean . Excellent breakfast buffet . Helpful staff

10/10 Excellent

Falak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family get away

The staff was amazing. Parking was really easy. Breakfast buffet was AMAZING! Freash waffles with all sorts of toppings. Ton of coffee and tea choices also.
Stayed 1 night in Dec 2017

8/10 Good

yeonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to drive more than 20 minutes at Cinque Terre but you can see the beautiful scenery of the mountain. Breakfast was also good and staff were very kind. However, the mattress of the bed was not comfortable because it was old.
Stayed 2 nights in Sep 2017

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Spezia

Albergo Serena is located up in the mountains with ~10 minutes of curvy roads, but the views are spectacular! Their facilities are somewhat new, it's looks like it used to be a house and they added some rooms but well planned. Their staff are friendly and attentive. Breakfast buffet was delicious with pastries, jams, cereals, salami, cheese, and even a make your own waffles machine!!! There's a local restaurant (Giova) located about 300 meters from them that it was awesome! Everything we had was very tasty with local beer.

10/10 Excellent

Mahogany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful comfort paired with a great breakfast

So very amazing. Bed was comfortable, room was spacious, bathroom was mind blowing! The shower had a rainfall shower head as well as a muscle massager. The whole place was amazing, but the breakfast was the show stopper. There was such a fantastic variety of foods, and it was all locally sourced. After a few weeks of the traditional French and Italian breakfasts of breads and espresso, the hotel provided a cornucopia of delicious fresh foods. I would continue to recommend this hotel without hesitation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Fuat, Boston

Disliked: Staff & service

OK Stay, good location

Pros: - Nice views, olive trees. - Short drive to train station for Cinque Terre visit. - Good enough breakfast - Free parking Cons: - Hard to find front desk. They were only there when we were check-in. Afterwards, we couldn't find them. You need to have a phone to reach out them. - AC is paid ($5). Rooms has AC but you need to give 5 dolars to have the remote controller, and leave $50 deposits. We have slept with open windows. Hotel is at high altitude so without AC it was OK. - Linens and towels were clean but not same for bathroom.Only shampoo was provided, no soap; especially shower was not clean.Bathroom needs some maintanence. - They donot have enough power sockets - you would need them to charge your phone/tablet, camera/camcorder bateries. Tip: - Just a few meters ahead of this hotel there is a family restraurant. They cannot speak English but they have nice local food and very warm family environment. - They didn't have Cinque Terre passes as it was mentioned in another review. So you would order online or purchase at the station.

6/10 Okay

christopher, Au

Liked: Cleanliness, staff & service, property conditions & facilities

No where but nice

Found it without any problems. Signage to reception is difficult to see as the arrow on the sign is literally 2cm looking like a left over sticker I was knocking on the front door ringing the buzzer etc and about to leave when I walked down the steep drive to the other parking area and found reception. They gave no reason why they didn't answer the buzzer. That done they booked me in ignoring request for ground floor and put me upstairs. I honestly don't think many ever read our special requests as this happens often. The room was very hot and needed AC or at least a fan. Window opened but onto noisy road and allowed bugs in. It was over 30oC everyday so room was difficult to remain in until late at night. Breakfast was a highlight but the first morning we weren't allowed to use the pancake machine if you turned it on they turned it off. Working other days so not sure why they didn't explain instead of just turning off. Rooms clean and comfortable but bathroom small. Staying here a vehicle is a must as its nowhere but accessible by vehicle to eating facilities about 5kms away so if arriving around dinner time either have it in a nearby town first or bring something with you. Neighbours all park on the road outside the rooms and canbe a little noisy with the window open when they leave for work. The hotel also asks you to rate them on a slip in the room not on booking sites which I don't think is correct procedure as when we book on hotels.com we first read the reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Great for Family and Budget Travelers

Overall a very nice place to stay. Management was very accommodating when we arrived after the 11 pm check-in time due to train troubles. The room had some mold on the bathroom walls but was clean other than that. The location was also a little out of the way but very quiet.

8/10 Good

P G, Christchurch, New Zealand

Liked: Cleanliness, staff & service, room comfort

Beautiful location in the hills

Beautiful location in the hills, although quite tricky to find. It has sort of a hostel feel & look but does have booked rooms like a hotel. We were a family of 4 driving through Italy so needed a stop before Rome. Perfectly adequate services, good wifi, good breakfast and very friendly staff. Free parking and a beautiful picturesque views in the morning. We had a double room with a double bed & two single beds for the teenagers. Lerici beach & township is stunning - well worth a drive & explore (10 minute drive) A great stopover when doing a roady through Italy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

It was awesome! If i visit again, I must be here.

10/10 Excellent

George, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place with a wonderful view

Beautiful location in the hills. Very peaceful. Great place to stay. Good breakfast. Nice staff. Would stay there again.

6/10 Okay

semk, milwaukee

Disliked: Room comfort

Too noisy

For the price, this hotel is a good deal if you are looking for a basic place to stay with breakfast and parking. Unfortunately, it was a little to far from everything and even finding a place for dinner was a chore. Also, the building is very echoey and with noise from other guests all hours of the night, I couldn't sleep. If the hotel could enforce a quiet time of say 1am-6am, I might recommend it.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

Nice scenery but a little lacking

As this hotel was on a hillside there was no traffic noise but you needed a car or taxi to reach it. The views across the valley and towards the mountains were superb. The breakfast had a good and varied selection of buffet food. Ensuite was very modern. Three things for improvement: 1) Parking was tight when the car park was full 2) Tv was limited to just six channels 3) There was no air conditioning in the room A lift would also have been a help..