A bar/lounge, laundry facilities, and express check-in are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Albergo Serena offers 19 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Each accommodation is individually decorated. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and bidets.
This Arcola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.
This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.
Albergo Serena is a smoke-free property.
Guests are offered a complimentary buffet breakfast.
Languages
English, French, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Free buffet breakfast
A bar/lounge
Things to do
18-hole adjacent golf course
TV in common areas
Family friendly
In-room crib
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In a regional park
On the waterfront
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch TV with cable channels
More
Desk
Heating
Individual decor
Phone
Safe
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
5 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Albergo Serena
Albergo Serena Arcola
Albergo Serena Hotel
Albergo Serena Hotel Arcola
Albergo Serena Arcola, Italy
Albergo Serena Hotel
Albergo Serena Arcola
Albergo Serena Hotel Arcola
Albergo Serena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a short drive to town. It was quiet and peaceful. Breakfast was good. I loved the cappuccino, my only suggestion would be to have an egg option.
The grounds are lovely, breakfast was wonderful, the room was clean and spacious and the air conditioning worked well (I’m American and there was a heat wave so this was very important to me)! Would recommend and go back
The hotel was clean however the air conditioning did not work in the room. My wife was sweating hard after five minutes in the room. I reported the air conditioner to the front desk and they said they would take a look. I’m sure they knew the air conditioner did not work. It probably was reported broken by prior guest. We left and went to another hotel. This hotel was a waste of money for us because we want a room with air conditioning. Another issue, the hotel was more than twenty minutes drive to the boat terminal. Be careful when selecting a hotel especially if you have never visited Italy before.
The staff was amazing. Parking was really easy. Breakfast buffet was AMAZING! Freash waffles with all sorts of toppings. Ton of coffee and tea choices also.
You have to drive more than 20 minutes at Cinque Terre but you can see the beautiful scenery of the mountain. Breakfast was also good and staff were very kind. However, the mattress of the bed was not comfortable because it was old.
Albergo Serena is located up in the mountains with ~10 minutes of curvy roads, but the views are spectacular! Their facilities are somewhat new, it's looks like it used to be a house and they added some rooms but well planned. Their staff are friendly and attentive. Breakfast buffet was delicious with pastries, jams, cereals, salami, cheese, and even a make your own waffles machine!!! There's a local restaurant (Giova) located about 300 meters from them that it was awesome! Everything we had was very tasty with local beer.
So very amazing. Bed was comfortable, room was spacious, bathroom was mind blowing! The shower had a rainfall shower head as well as a muscle massager. The whole place was amazing, but the breakfast was the show stopper. There was such a fantastic variety of foods, and it was all locally sourced. After a few weeks of the traditional French and Italian breakfasts of breads and espresso, the hotel provided a cornucopia of delicious fresh foods. I would continue to recommend this hotel without hesitation.
Pros:
- Nice views, olive trees.
- Short drive to train station for Cinque Terre visit.
- Good enough breakfast
- Free parking
Cons:
- Hard to find front desk. They were only there when we were check-in. Afterwards, we couldn't find them. You need to have a phone to reach out them.
- AC is paid ($5). Rooms has AC but you need to give 5 dolars to have the remote controller, and leave $50 deposits. We have slept with open windows. Hotel is at high altitude so without AC it was OK.
- Linens and towels were clean but not same for bathroom.Only shampoo was provided, no soap; especially shower was not clean.Bathroom needs some maintanence.
- They donot have enough power sockets - you would need them to charge your phone/tablet, camera/camcorder bateries.
Tip:
- Just a few meters ahead of this hotel there is a family restraurant. They cannot speak English but they have nice local food and very warm family environment.
- They didn't have Cinque Terre passes as it was mentioned in another review. So you would order online or purchase at the station.
Found it without any problems. Signage to reception is difficult to see as the arrow on the sign is literally 2cm looking like a left over sticker I was knocking on the front door ringing the buzzer etc and about to leave when I walked down the steep drive to the other parking area and found reception. They gave no reason why they didn't answer the buzzer. That done they booked me in ignoring request for ground floor and put me upstairs. I honestly don't think many ever read our special requests as this happens often. The room was very hot and needed AC or at least a fan. Window opened but onto noisy road and allowed bugs in. It was over 30oC everyday so room was difficult to remain in until late at night.
Breakfast was a highlight but the first morning we weren't allowed to use the pancake machine if you turned it on they turned it off. Working other days so not sure why they didn't explain instead of just turning off.
Rooms clean and comfortable but bathroom small.
Staying here a vehicle is a must as its nowhere but accessible by vehicle to eating facilities about 5kms away so if arriving around dinner time either have it in a nearby town first or bring something with you. Neighbours all park on the road outside the rooms and canbe a little noisy with the window open when they leave for work. The hotel also asks you to rate them on a slip in the room not on booking sites which I don't think is correct procedure as when we book on hotels.com we first read the reviews
christopher
8/10 Good
Verified traveler
Jun 1, 2015
Liked: Staff & service, room comfort
Great for Family and Budget Travelers
Overall a very nice place to stay. Management was very accommodating when we arrived after the 11 pm check-in time due to train troubles. The room had some mold on the bathroom walls but was clean other than that. The location was also a little out of the way but very quiet.
Verified traveler
8/10 Good
P G, Christchurch, New Zealand
Jan 25, 2015
Liked: Cleanliness, staff & service, room comfort
Beautiful location in the hills
Beautiful location in the hills, although quite tricky to find. It has sort of a hostel feel & look but does have booked rooms like a hotel. We were a family of 4 driving through Italy so needed a stop before Rome. Perfectly adequate services, good wifi, good breakfast and very friendly staff. Free parking and a beautiful picturesque views in the morning. We had a double room with a double bed & two single beds for the teenagers. Lerici beach & township is stunning - well worth a drive & explore (10 minute drive) A great stopover when doing a roady through Italy.
Beautiful location in the hills. Very peaceful. Great place to stay. Good breakfast. Nice staff. Would stay there again.
George
6/10 Okay
semk, milwaukee
Oct 19, 2014
Disliked: Room comfort
Too noisy
For the price, this hotel is a good deal if you are looking for a basic place to stay with breakfast and parking. Unfortunately, it was a little to far from everything and even finding a place for dinner was a chore. Also, the building is very echoey and with noise from other guests all hours of the night, I couldn't sleep. If the hotel could enforce a quiet time of say 1am-6am, I might recommend it.
semk
6/10 Okay
Verified traveler
Jun 16, 2014
Liked: Property conditions & facilities
Disliked: Room comfort
Nice scenery but a little lacking
As this hotel was on a hillside there was no traffic noise but you needed a car or taxi to reach it. The views across the valley and towards the mountains were superb. The breakfast had a good and varied selection of buffet food. Ensuite was very modern. Three things for improvement:
1) Parking was tight when the car park was full
2) Tv was limited to just six channels
3) There was no air conditioning in the room
A lift would also have been a help..
Just outside of Lerici in an area called Cerri. It's up on a hillside with some pretty nice views from your balcony. Clean and comfortable with walkin access to the second floor. Small breakfast area and not a lot to choose from. We selected it based on price, parking and breakfast. We were there for two nights in late October 2013, primarily to do Cinque Terrre. La Spezia is 15 or 20 minutes away by car depending on the traffic.