Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, dry cleaning, and tour/ticket assistance.
Arenal Volcano Lake Hotel offers 10 accommodations with safes and complimentary bottled water. Rooms open to furnished patios. This Arenal hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.
Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.
Arenal Volcano Lake Hotel is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
La Alondra - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 6 per person
A bar/lounge
A restaurant
Restaurants on site
La Alondra
Things to do
Fishing
Kayaking
Shopping
TV in common areas
Family friendly
Free crib
In-room babysitting (surcharge)
Supervised activities for children (surcharge)
Conveniences
Gift shop/newsstand
Limited-hour front desk
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business center
Meeting rooms
Outdoors
Garden
On a lake
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Free crib
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Free bottled water
Limited room service
More
Ceiling fan
Free local calls
Safe
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 6.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Property is also known as
Volcano Lake Hotel
Arenal Volcano Lake
Arenal Volcano Lake Hotel Costa Rica/Nuevo Arenal
Arenal Volcano Hotel Arenal
Arenal Volcano Lake Hotel Hotel
Arenal Volcano Lake Hotel Arenal
Arenal Volcano Lake Hotel Hotel Arenal
Arenal Volcano Lake Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 16 reviews" "
10 - Excellent
9
Rating 8 - Good. 4 out of 16 reviews" "
8 - Good
4
Rating 6 - Okay. 2 out of 16 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 16 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 16 reviews" "
2 - Terrible
0
8.8/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Feb 18, 2019
Liked: Staff & service
We really loved the location and staff at this hotel - the view is BEAUTIFUL over-looking the lake and was the highlight of the hotel and they've created cute decks in front of each room which are nice to relax on. The rooms and beds are fine but we did have bugs (including a cockroach) in the room. I understand this is sometimes common in Costa Rica so we try to be understanding about that, but it did poorly impact our night's sleep. Ultimately, we were happy we chose to stay at the lake rather than in La Fortuna's main town area.
The hotel is on a hill above the road with a view of Lake Arenal from the porch of each room and fairly quiet. We took advantage of the hotel's offer to do some laundry for us and were pleased to have clean clothes delivered to our room later the same afternoon. Ate at the attached restaurant and the food was good. Nice place to rest and relax.
We stayed for one night and didn't have a meal at this hotel so my review is not all encompassing. This is a small family run motel with approx 10 very basic rooms. Other than beds, linens, toilet, shower and sink, there wasnt much else to the room. Rooms were clean and beds were relatively comfortable. Wifi reception was poor. Each room had a nice porch facing Arenal lake (although there was no view of the volcano) so most of our time was spent out there. Also be advised the rooms are just above the main road and there is a school directly behind the row of rooms. Service staff were wonderful.
Overall good, affordale place to stay for a night if you're in the area.
We stayed as a family of 4 in this hotel which is a family owned and managed place. The owner Milton is an amazing host who runs this place with his son and daughter. They are a very good hosts and the place has an amazing lake view. We had a good time as Milton is very helpful in suggesting the tours in the local area as well as in other parts of Cost Rica. They serve amazing food onsite and we loved the food and didn't want to have the food in the main area. This hotel is bit far away from the main town so people should just keep that in mind while booking this place. It probably will cost them $40-60 one way to go and come back from the La Fortuna area where all the activities and restaurants are located but its a economical place so probably the taxi fare will offset the cost of the hotel. The room was nice and beds were comfortable. The bathrooms can be upgraded a bit and closet and bathroom door needs painting.
Wonderful artsy Reno of a nondescript motel with incredible view. Hip young Tikis
run place. Great food, and is a stand out for being cheap yet trendy. Loved being there and seeing young Costa Rican creativity.
De naam doet vermoeden dat het hotel aan een vulkaanmeer ligt maar in het eggie is het een groot stuwmeer waar je nauwelijks bij kunt komen. Niets interessants in de buurt, behalve het dorpje Nuevo Arenal, Postzegels zijn alleen in La Fortune, 60 km verder te verkrijgen. Verder vriendelijk en behulpzaam personeel en dat is ook wat waard.
PARA ESTE HOTEL DEBO RESALTAR LA BUENA ATENCION Y DISPOSICION DE SU GENTE, CUENTAN CON UNA LINDA AREA DE CAFETERIA Y UNA VISTA AL LAGO (NO ASI AL VOLCAN) MUY AGRADABLE. LOS DESAYUNOS NO ESTAN INCLUIDOS. PARA EL CASO DE LA HABITACION DEBO DECIR QUE ES MUY BASICA, CUENTA CON SABANAS LIMPIAS AUNQUE TANTO LA HABITACION COMO EL BAÑO NO ESTABAN DEL TODO LIMPIOS, COLCHONES DELGADOS NO MUY COMODOS, CAMAS MUY SENCILLAS Y UN ROPERO QUE EN EL CASO DE LAS 2 HABITACIONES QUE RENTAMOS SE VE QUE NO HABIAN LIMPIADO HACE UN TIEMPO. EL FOCO DEL VENTILADOR EN AMBAS NO ENCENDIA. YO DIRIA QUE PUDIERAN MEJORARLO MAS. TENIAMOS MUCHAS EXPECTATIVAS EN ESTE HOTEL Y FRANCAMENTE QUEDAMOS DECEPCIONADOS SALVO LA BUENA ATENCION DE SU GENTE.